# Time out while trying to connect to Nextcloud at https://example.com

**URL:** <https://help.nextcloud.com/t/time-out-while-trying-to-connect-to-nextcloud-at-https-example-com/58657>\
**Category:** ℹ️ Support\
**Tags:** linux\
**Created:** [August 22, 2019, 1:34am UTC](https://help.nextcloud.com/t/time-out-while-trying-to-connect-to-nextcloud-at-https-example-com/58657 "2019-08-22T01:34:42Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Jaeger\_G](https://help.nextcloud.com/letter_avatar/jaeger_g/32/6_22734026db12803ebb3e059622ac3534.png) [@Jaeger\_G](https://help.nextcloud.com/u/Jaeger_G)\
**Post date:** [August 22, 2019, 1:34am UTC](https://help.nextcloud.com/t/time-out-while-trying-to-connect-to-nextcloud-at-https-example-com/58657/1 "2019-08-22T01:34:42Z")

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I have used the same server address “[https://example.ddns.net](https://example.ddns.net)” on both the snap and flatpak version and the issue displays "Time out while trying to connect to “https…”.

I have used this exact same url and method to connect my windows machine and phone without an issue.

I am running Fedora 30 on Deepin Desktop.

Has anyone else run into this issue on linux?

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**Author:** ![eehmke](https://help.nextcloud.com/user_avatar/help.nextcloud.com/eehmke/32/8934_2.png) [@eehmke](https://help.nextcloud.com/u/eehmke)\
**Post date:** [April 15, 2020, 1:01pm UTC](https://help.nextcloud.com/t/time-out-while-trying-to-connect-to-nextcloud-at-https-example-com/58657/2 "2020-04-15T13:01:06Z")

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Is port 443 opened in your router and forwarded to your NC box?

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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 4, 2024, 10:18am UTC](https://help.nextcloud.com/t/time-out-while-trying-to-connect-to-nextcloud-at-https-example-com/58657/3 "2024-12-04T10:18:59Z")

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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 11, 2024, 3:30pm UTC](https://help.nextcloud.com/t/time-out-while-trying-to-connect-to-nextcloud-at-https-example-com/58657/4 "2024-12-11T15:30:06Z")

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