This site can't be reached

Nextcloud version (eg, 29.0.5): latest version Operating system and version _(eg, Ubuntu 29.04)_: ubuntu server. latest versionApache or nginx version _(eg, Apache 2.4.25)_: apachePHP version _(eg, 8.3)_:8.1/8.2?`

The issue you are facing:
Hi Everyone,

New install, everything working well, installed failed2ban but was unable to get it working, removed it and now I can’t access at all…getting “this site can’t be reached”. This is both though IP and domain name.

“refused to connect”

Any help really appreciated!


Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

The output of your Nextcloud log in Admin > Logging:

Can't access```

The output of your config.php file in `/path/to/nextcloud` (make sure you remove any identifiable information!):

The output of your Apache/nginx/system log in `/var/log/____`:


Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.


Without logs, there is not much we can do to help you. Please provide logs as per the support template so we can see what is going on. Thank you!