This folder/directory is not available right after installation - Ce dossier n'est pas disponible juste après installation

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Nextcloud version: 15.0
Operating system and version: OpenBSD 6.4
Apache or nginx version: nginx 1.14.1
PHP version: 7.2


The issue you are facing:

I finished the installation. Just after the first connexion as admin, i’ve the notice, in french “Ce dossier n’est pas disponible. Consultez les logs ou contactez votre administrateur”.

If i attempt to go by the menu at ‘Settings > User’, the server reply with this error:

Erreur interne du serveur

Le serveur est incapable d’exécuter votre requête.

Si cela se reproduit, veuillez envoyer les détails techniques ci-dessous à l’administrateur du serveur.

Le fichier journal du serveur peut fournir plus de renseignements.

Renseignements techniques

  • Adresse distante : 88.136.16.221
  • ID de la demande : LER0kC3g3XEtfWrHICr1

Is this the first time you’ve seen this error?: Yes

Steps to replicate it:

  1. Complete the install, with couple id/pass for admin, and values for DB and DB User
  2. At the first connexion

The output of your Nextcloud log in Admin > Logging:

I can’t see this menu!


The output of your config.php file in /path/to/nextcloud:

<?php
$CONFIG = array (
  'instanceid' => '***',
  'passwordsalt' => '***',
  'secret' => '***',
  'trusted_domains' => 
  array (
    0 => 'doc.stephane-huc.net',
  ),
  'datadirectory' => '',
  'dbtype' => 'mysql',
  'version' => '15.0.0.10',
  'overwrite.cli.url' => 'https://doc.stephane-huc.net',
  'dbname' => '***',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'dbuser' => '***',
  'dbpassword' => '***',
  'installed' => true,
);


The output of your Apache/nginx/system log in /var/log/____:

88.136.16.221 - - [11/Dec/2018:15:51:14 +0100] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 200 74 "-" "Mozilla/5.0 (X11; OpenBSD amd64; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Iridium/2018.5 Safari/537.36 Chrome/67.0.3396.40"
88.136.16.221 - - [11/Dec/2018:15:51:44 +0100] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 200 74 "-" "Mozilla/5.0 (X11; OpenBSD amd64; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Iridium/2018.5 Safari/537.36 Chrome/67.0.3396.40"
88.136.16.221 - - [11/Dec/2018:15:52:14 +0100] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 200 74 "-" "Mozilla/5.0 (X11; OpenBSD amd64; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Iridium/2018.5 Safari/537.36 Chrome/67.0.3396.40"
88.136.16.221 - - [11/Dec/2018:15:52:44 +0100] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 200 74 "-" "Mozilla/5.0 (X11; OpenBSD amd64; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Iridium/2018.5 Safari/537.36 Chrome/67.0.3396.40"
88.136.16.221 - - [11/Dec/2018:15:53:14 +0100] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 200 74 "-" "Mozilla/5.0 (X11; OpenBSD amd64; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Iridium/2018.5 Safari/537.36 Chrome/67.0.3396.40"
88.136.16.221 - - [11/Dec/2018:15:53:44 +0100] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 200 74 "-" "Mozilla/5.0 (X11; OpenBSD amd64; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Iridium/2018.5 Safari/537.36 Chrome/67.0.3396.40"
88.136.16.221 - - [11/Dec/2018:15:54:14 +0100] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 200 74 "-" "Mozilla/5.0 (X11; OpenBSD amd64; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Iridium/2018.5 Safari/537.36 Chrome/67.0.3396.40"
88.136.16.221 - - [11/Dec/2018:15:54:44 +0100] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 200 74 "-" "Mozilla/5.0 (X11; OpenBSD amd64; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Iridium/2018.5 Safari/537.36 Chrome/67.0.3396.40"

Hi,

Could you enter your server via ssh and provide the nextcloud.log from within your data directory?
It should contain the most useful information to find the root cause.

1 Like

OK.

With the information into nextcloud.log, i found the problem.
It need the php admin value allow_url_fopen = on :wink:

Thank you!

1 Like