Support intro
Sorry to hear you’re facing problems 
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can 
Nextcloud version (eg, 20.0.5): 22.1.1
Operating system and version (eg, Ubuntu 20.04): Linux 4.9.0-0.bpo.12-amd64 x86_64
Apache or nginx version (eg, Apache 2.4.25): 2.4.46
PHP version (eg, 7.4): 8.0
Hosted on : infomaniak.ch
The issue you are facing: I have this issue notification : The update server could not be reached since 15 days to check for new updates.
Is this the first time you’ve seen this error? (Y/N): YES
Steps to replicate it:
The output of your Nextcloud log in Admin > Logging:
find a link to the log file : [https://www.swisstransfer.com/d/8270e3c7-2261-41b0-9b0c-50151818929b](https://www.swisstransfer.com/d/8270e3c7-2261-41b0-9b0c-50151818929b)
password
B#p1^0QmoQ@L2yt
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => '**',
'passwordsalt' => '**',
'secret' => '**',
'trusted_domains' =>
array (
0 => '**',
),
'datadirectory' => '**',
'dbtype' => 'mysql',
'version' => '22.1.1.2',
'overwrite.cli.url' => '**',
'dbname' => '**',
'dbhost' => '**',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => '**',
'dbpassword' => '**',
'installed' => true,
'mail_smtpmode' => 'smtp',
'mail_smtphost' => '**',
'mail_sendmailmode' => 'smtp',
'mail_smtpsecure' => 'tls',
'mail_from_address' => '**',
'mail_domain' => '**',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpauth' => 1,
'mail_smtpport' => '587',
'mail_smtpname' => '**',
'mail_smtppassword' => '**',
'maintenance' => false,
'theme' => '',
'loglevel' => 0,
'default_language' => 'fr',
'default_locale' => 'fr_CH',
'trashbin_retention_obligation' => 'auto',
'encryption.legacy_format_support' => false,
'encryption.key_storage_migrated' => false,
'updater.release.channel' => 'stable',
);
The output of your Apache/nginx/system log in /var/log/____:
** [Mon Oct 18 09:33:57.038706 2021] [core:crit] [pid 198016:tid 140221572126464] (13)Permission denied: [client 31.164.29.121:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Mon Oct 18 09:33:57.037275 2021] [core:crit] [pid 198016:tid 140221572126464] (13)Permission denied: [client 31.164.29.121:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Mon Oct 18 09:32:54.786383 2021] [fastcgi:error] [pid 192259:tid 140221597304576] [client 31.164.29.121:0] FastCGI: incomplete headers (0 bytes) received from server "/home/clients/91f2b87b24f232cb60eca6656ec07b1b/.config/apache/**/.fpm/php5.external"
** [Mon Oct 18 09:32:54.786345 2021] [fastcgi:error] [pid 192259:tid 140221597304576] (104)Connection reset by peer: [client 31.164.29.121:0] FastCGI: comm with server "/home/clients/91f2b87b24f232cb60eca6656ec07b1b/.config/apache/**/.fpm/php5.external" aborted: read failed: "Connection reset by peer"
** [Mon Oct 18 09:32:54.783338 2021] [fastcgi:error] [pid 192337:tid 140221605697280] [client 31.164.29.121:0] FastCGI: incomplete headers (0 bytes) received from server "/home/clients/91f2b87b24f232cb60eca6656ec07b1b/.config/apache/**/.fpm/php5.external"
** [Mon Oct 18 09:32:54.783291 2021] [fastcgi:error] [pid 192337:tid 140221605697280] (104)Connection reset by peer: [client 31.164.29.121:0] FastCGI: comm with server "/home/clients/91f2b87b24f232cb60eca6656ec07b1b/.config/apache/**/.fpm/php5.external" aborted: read failed: "Connection reset by peer"
** [Mon Oct 18 09:27:53.500769 2021] [core:crit] [pid 176771:tid 140221555341056] (13)Permission denied: [client 31.164.29.121:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Mon Oct 18 09:27:53.499428 2021] [core:crit] [pid 176771:tid 140221555341056] (13)Permission denied: [client 31.164.29.121:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Mon Oct 18 09:17:00.289367 2021] [core:crit] [pid 152633:tid 140221572126464] (13)Permission denied: [client 31.164.29.121:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Mon Oct 18 09:17:00.288074 2021] [core:crit] [pid 152633:tid 140221572126464] (13)Permission denied: [client 31.164.29.121:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Mon Oct 18 09:15:28.708448 2021] [core:crit] [pid 149627:tid 140221588911872] (13)Permission denied: [client 31.164.29.121:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Mon Oct 18 09:15:28.707474 2021] [core:crit] [pid 149627:tid 140221588911872] (13)Permission denied: [client 31.164.29.121:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Mon Oct 18 09:17:00.289367 2021] [core:crit] [pid 152633:tid 140221572126464] (13)Permission denied: [client 31.164.29.121:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and tha13)Permission denied: [client 31.164.29.121:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Mon Oct 18 09:17:00.288074 2021] [core:crit] [pid 152633:tid 140221572126464] (13)Permission denied: [client 31.164.29.121:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Mon Oct 18 09:15:28.708448 2021] [core:crit] [pid 149627:tid 140221588911872] (13)Permission denied: [client 31.164.29.121:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Mon Oct 18 09:15:28.707474 2021] [core:crit] [pid 149627:tid 140221588911872] (13)Permission denied: [client 31.164.29.121:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Mon Oct 18 09:15:24.684556 2021] [core:crit] [pid 149521:tid 140221605697280] (13)Permission denied: [client 31.164.29.121:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Mon Oct 18 09:15:24.683668 2021] [core:crit] [pid 149521:tid 140221605697280] (13)Permission denied: [client 31.164.29.121:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Mon Oct 18 09:15:09.858648 2021] [core:crit] [pid 148889:tid 140221521770240] (13)Permission denied: [client 31.164.29.121:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Mon Oct 18 09:15:09.857567 2021] [core:crit] [pid 148889:tid 140221521770240] (13)Permission denied: [client 31.164.29.121:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Mon Oct 18 09:15:00.156947 2021] [core:crit] [pid 147789:tid 140221672838912] (13)Permission denied: [client 31.164.29.121:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Mon Oct 18 09:15:00.155847 2021] [core:crit] [pid 147789:tid 140221672838912] (13)Permission denied: [client 31.164.29.121:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Mon Oct 18 09:14:44.363819 2021] [core:crit] [pid 147789:tid 140221630875392] (13)Permission denied: [client 31.164.29.121:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Mon Oct 18 09:14:44.362526 2021] [core:crit] [pid 147789:tid 140221630875392] (13)Permission denied: [client 31.164.29.121:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Wed Oct 13 12:54:04.038008 2021] [fastcgi:error] [pid 128256:tid 140221555341056] [client 156.25.4.251:0] FastCGI: server "/home/clients/91f2b87b24f232cb60eca6656ec07b1b/.config/apache/**/.fpm/php5.external" stderr: PHP message: PHP Fatal error: Maximum execution time of 60 seconds exceeded in /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/apps/logreader/lib/Log/LogIterator.php on line 96
** [Wed Oct 13 12:50:11.907232 2021] [core:crit] [pid 122427:tid 140221630875392] (13)Permission denied: [client 156.25.4.251:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Wed Oct 13 12:50:11.906047 2021] [core:crit] [pid 122427:tid 140221630875392] (13)Permission denied: [client 156.25.4.251:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Wed Oct 13 12:49:23.562946 2021] [core:crit] [pid 120602:tid 140221656053504] (13)Permission denied: [client 156.25.4.251:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Wed Oct 13 12:49:23.561518 2021] [core:crit] [pid 120602:tid 140221656053504] (13)Permission denied: [client 156.25.4.251:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Tue Oct 12 21:11:17.201549 2021] [core:crit] [pid 204710:tid 140221588911872] (13)Permission denied: [client 31.165.199.141:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Tue Oct 12 21:11:17.200348 2021] [core:crit] [pid 204710:tid 140221588911872] (13)Permission denied: [client 31.165.199.141:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Tue Oct 12 21:09:53.620872 2021] [core:crit] [pid 201893:tid 140221639268096] (13)Permission denied: [client 31.165.199.141:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Tue Oct 12 21:09:53.618299 2021] [core:crit] [pid 201893:tid 140221639268096] (13)Permission denied: [client 31.165.199.141:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Tue Oct 12 21:09:09.441226 2021] [core:crit] [pid 200196:tid 140221664446208] (13)Permission denied: [client 31.165.199.141:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Tue Oct 12 21:09:09.440132 2021] [core:crit] [pid 200196:tid 140221664446208] (13)Permission denied: [client 31.165.199.141:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Tue Oct 12 21:07:31.337838 2021] [core:crit] [pid 195674:tid 140221496592128] (13)Permission denied: [client 31.165.199.141:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Tue Oct 12 21:07:31.336867 2021] [core:crit] [pid 195674:tid 140221496592128] (13)Permission denied: [client 31.165.199.141:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Tue Oct 12 11:00:14.981395 2021] [fastcgi:error] [pid 65494:tid 140221630875392] [client 194.230.147.50:0] FastCGI: server "/home/clients/91f2b87b24f232cb60eca6656ec07b1b/.config/apache/**/.fpm/php5.external" stderr: #4 /home/...ents/91f2b87b24f232cb60eca6656ec07b1b/sites/**/lib/private/DB/Connection.php(262): Doctrine\\DBAL\\Connection->executeStatement('UPDATE `oc_file...', Array, Array)
** [Tue Oct 12 11:00:14.980699 2021] [-:error] [pid 65494:tid 140221630875392] [client 194.230.147.50:0] FastCGI: server "/home/clients/91f2b87b24f232cb60eca6656ec07b1b/.config/apache/**/.fpm/php5.external" stderr: #3 /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php(213): OC\\DB\\Connection->executeStatement('UPDATE `oc_file...', Array, Array)
** [Tue Oct 12 11:00:14.980687 2021] [-:error] [pid 65494:tid 140221630875392] [client 194.230.147.50:0] FastCGI: server "/home/clients/91f2b87b24f232cb60eca6656ec07b1b/.config/apache/**/.fpm/php5.external" stderr: #2 /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/lib/private/DB/Connection.php(262): Doctrine\\DBAL\\Connection->executeStatement('UPDATE `oc_file...', Array, Array)
** [Tue Oct 12 21:09:53.618299 2021] [core:crit] [pid 201893:tid 140221639268096] (13)Permission denied: [client 31.165.199.141:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, eitaracademy.ch/.fpm/php5.external" stderr: #1 /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/3rdparty/doctrine/dbal/src/Connection.php(1136): Doctrine\\DBAL\\Driver\\PDO\\Statement->execute()
** [Tue Oct 12 21:09:09.441226 2021] [core:crit] [pid 200196:tid 140221664446208] (13)Permission denied: [client 31.165.199.141:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Tue Oct 12 21:09:09.440132 2021] [core:crit] [pid 200196:tid 140221664446208] (13)Permission denied: [client 31.165.199.141:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Tue Oct 12 21:07:31.337838 2021] [core:crit] [pid 195674:tid 140221496592128] (13)Permission denied: [client 31.165.199.141:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Tue Oct 12 21:07:31.336867 2021] [core:crit] [pid 195674:tid 140221496592128] (13)Permission denied: [client 31.165.199.141:0] AH00529: /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/data/' is executable
** [Tue Oct 12 11:00:14.981395 2021] [fastcgi:error] [pid 65494:tid 140221630875392] [client 194.230.147.50:0] FastCGI: server "/home/clients/91f2b87b24f232cb60eca6656ec07b1b/.config/apache/**/.fpm/php5.external" stderr: #4 /home/...ents/91f2b87b24f232cb60eca6656ec07b1b/sites/**/lib/private/DB/Connection.php(262): Doctrine\\DBAL\\Connection->executeStatement('UPDATE `oc_file...', Array, Array)
** [Tue Oct 12 11:00:14.980699 2021] [-:error] [pid 65494:tid 140221630875392] [client 194.230.147.50:0] FastCGI: server "/home/clients/91f2b87b24f232cb60eca6656ec07b1b/.config/apache/**/.fpm/php5.external" stderr: #3 /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php(213): OC\\DB\\Connection->executeStatement('UPDATE `oc_file...', Array, Array)
** [Tue Oct 12 11:00:14.980687 2021] [-:error] [pid 65494:tid 140221630875392] [client 194.230.147.50:0] FastCGI: server "/home/clients/91f2b87b24f232cb60eca6656ec07b1b/.config/apache/**/.fpm/php5.external" stderr: #2 /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/lib/private/DB/Connection.php(262): Doctrine\\DBAL\\Connection->executeStatement('UPDATE `oc_file...', Array, Array)
** [Tue Oct 12 11:00:14.980091 2021] [-:error] [pid 65494:tid 140221630875392] [client 194.230.147.50:0] FastCGI: server "/home/clients/91f2b87b24f232cb60eca6656ec07b1b/.config/apache/**/.fpm/php5.external" stderr: #1 /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/3rdparty/doctrine/dbal/src/Connection.php(1136): Doctrine\\DBAL\\Driver\\PDO\\Statement->execute()
** [Tue Oct 12 11:00:14.980084 2021] [-:error] [pid 65494:tid 140221630875392] [client 194.230.147.50:0] FastCGI: server "/home/clients/91f2b87b24f232cb60eca6656ec07b1b/.config/apache/**/.fpm/php5.external" stderr: #0 /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/3rdparty/doctrine/dbal/src/Driver/PDO/Statement.php(82): PDOStatement->execute(NULL)
** [Tue Oct 12 11:00:14.980076 2021] [-:error] [pid 65494:tid 140221630875392] [client 194.230.147.50:0] FastCGI: server "/home/clients/91f2b87b24f232cb60eca6656ec07b1b/.config/apache/**/.fpm/php5.external" stderr: Stack trace:
** [Tue Oct 12 11:00:14.980026 2021] [-:error] [pid 65494:tid 140221630875392] [client 194.230.147.50:0] FastCGI: server "/home/clients/91f2b87b24f232cb60eca6656ec07b1b/.config/apache/**/.fpm/php5.external" stderr: PHP message: PHP Fatal error: Uncaught PDOException: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away in /home/clients/91f2b87b24f232cb60eca6656ec07b1b/sites/**/3rdparty/doctrine/dbal/src/Driver/PDO/Statement.php:82
I hope you’ll find all the informations needed here. Feel free to ask. Thank you
