The PSD files preview doesn't work (solved)


I tried to activate the thumbnails for psd files as explained in the config.php file :

‘enable_previews’ => true,
‘enabledPreviewProviders’ =>
array (

But is still doesn’t work for ‘illustrator’ or ‘photoshop’ files.
Is there anything I missed ?

Thank you for your kind help.

I apologize as I realize I should provide more information : Nextcloud is installed on a Plesk Onyx Server (Debian 8.7)
I installed Previews Generator App
The cron (cron.php and occ preview:pre-generate) are running fine.

Hi again,
Does someone has the same trouble with adobe extensions previews like Photoshop or Illustrator ?
Otherwise, is there someone who could succeed in activating it ?

Sorry to bother about this and thank you for your kind consideration.


does nobody wants to have the psd, ai thumbnail preview to be working ?

Ok, I could solve it by upgrading the PHP from 5.6 to 7.1.

I dunno why but this worked for me.

I hope it will help someone someday (why do I feel alone like Robinson on this ticket ? ) :smiley:

I don’t use photoshop. Without logfiles it is hard to tell. I would suspect that some modules in your php 5.6 setup were missing that are now install with php 7.1.