The PSD files preview doesn't work (solved)

🍱 Features & apps previewgenerator
1

Hi,

I tried to activate the thumbnails for psd files as explained in the config.php file :

‘enable_previews’ => true,
‘enabledPreviewProviders’ =>
array (
‘OC\Preview\PNG’,
‘OC\Preview\JPEG’,
‘OC\Preview\GIF’,
‘OC\Preview\BMP’,
‘OC\Preview\XBitmap’,
‘OC\Preview\MP3’,
‘OC\Preview\TXT’,
‘OC\Preview\MarkDown’,
‘OC\Preview\Illustrator’,
‘OC\Preview\Photoshop’,
‘OC\Preview\PDF’,
‘OC\Preview\TIFF’,
‘OC\Preview\SVG’,
‘OC\Preview\Movie’,
‘OC\Preview\MSOffice2007’,
‘OC\Preview\MSOffice’),

But is still doesn’t work for ‘illustrator’ or ‘photoshop’ files.
Is there anything I missed ?

Thank you for your kind help.

2

I apologize as I realize I should provide more information : Nextcloud is installed on a Plesk Onyx Server (Debian 8.7)
I installed Previews Generator App
The cron (cron.php and occ preview:pre-generate) are running fine.

3

Hi again,
Does someone has the same trouble with adobe extensions previews like Photoshop or Illustrator ?
Otherwise, is there someone who could succeed in activating it ?

Sorry to bother about this and thank you for your kind consideration.

4

Hi,

does nobody wants to have the psd, ai thumbnail preview to be working ?

5

Ok, I could solve it by upgrading the PHP from 5.6 to 7.1.

I dunno why but this worked for me.

I hope it will help someone someday (why do I feel alone like Robinson on this ticket ? ) :smiley:

6

I don’t use photoshop. Without logfiles it is hard to tell. I would suspect that some modules in your php 5.6 setup were missing that are now install with php 7.1.