# The dreaded generic "Internal Server Error"

**URL:** <https://help.nextcloud.com/t/the-dreaded-generic-internal-server-error/229970>\
**Category:** ℹ️ Support\
**Tags:** snap, app\_api, nc31, collectives-app, collabora-built-in\
**Created:** [August 8, 2025, 2:11am UTC](https://help.nextcloud.com/t/the-dreaded-generic-internal-server-error/229970 "2025-08-08T02:11:55Z")\
**Posts on this page:** 1\
**Showing post:** 7

<div class="post-metadata">

**Author:** ![scubamuc](https://help.nextcloud.com/user_avatar/help.nextcloud.com/scubamuc/32/63165_2.png) [@scubamuc](https://help.nextcloud.com/u/scubamuc)\
**Post date:** [August 8, 2025, 5:21pm UTC](https://help.nextcloud.com/t/the-dreaded-generic-internal-server-error/229970/7 "2025-08-08T17:21:22Z")

</div>

> [@RGaskin](#):
>
> but now that things are in a working state

great to hear 👍

> Would like to diagnose what went wrong

that’s the hard part… the snap magic happens when the `nextcloud fixer` does the database stuff for the user. which is likely what happened when you rebooted and thus restarted the snap. restarting the snap would have sufficed.

the snap was designed with IoT in mind… very little to no user interaction required. its a default stable upstream Nextcloud packed into a neat easy to install package with no bells and whistles. as soon as you start fiddling with executable binaries, you’re defeating the object of snap [confinement](https://github.com/nextcloud-snap/nextcloud-snap/wiki/FAQ's#q-what-is-snap-confinement) which is meant to be a secure, sandboxed, containerized application isolated from the underlying system and from other applications.

this is why we’ve tried to enable users to host services like [Talk:HPB](https://help.nextcloud.com/t/high-performance-backend-for-talk-on-nextcloud-with-docker/215828), [CODE](https://help.nextcloud.com/t/install-configure-collabora-code-on-nextcloud-with-docker/216725), AI, [imaginary](https://help.nextcloud.com/t/how-to-generate-image-previews-in-nextcloud-with-imaginary-with-docker/228822/2), whiteboard etc. as separate services for the snap.

> [@RGaskin](#):
>
> pray that the next Snap update works out better than the last one

which will be the case if you stick to the default stable install 💪 and host services requiring executable binaries separately.

i’ve tried to reconstruct your issue on my testing environment with a fresh 31.06 incl. `assistant` upgrading to 31.07 and upgrade worked fine - so reconstruction failed… we’d need more details.

please mark this topic resolved if your issue is resolved. thanks

---

_[View the full topic](https://help.nextcloud.com/t/the-dreaded-generic-internal-server-error/229970)._