The document server no longer loads since the update to Onlyoffice 6.02

[heinjessen]

It always comes, loads, loads, loads.

How can i fix it?

[rakekniven]

Which NC version?

Which version of the community document server?

Have you checked the logs? NC log, webserver log.

[Django43]

@rakekniven

Same Problems here.

Nextcloud 19.0.3 Stable
OO Version 6.02 (Document Editor 5.6.5)

I want to open a Microsoft Word DOC Document. I can only view to this document. If i “say” download this document then OO loads, loads… and never ends.

I will check the logs.

Maybe you have a hint for me.

Django43

[Django43]

Here the log

[documentserver_community] Error: OCA\DocumentServer\Document\DocumentConversionException: change_code: d.Ua.Ea&&d.Ua.lm||(x=e);e!==x?(Ja=d.Ua.Ga,x=Ja.Eh.am(d.Ua.za+1).Ne,Ea.QLe(x,d.ys-d.ka)):Ea.sge();d.ka+=Ea.Yz();break;case ve:pl!==Ea.FC&&kf!==Ea.FC||Ea.TLe(d.ys-d.ka);d.ka+=Ea.Wk;break;case Gd:d.uk.gMa(Ea),Ka=d.uk.JJ(),Ea.ZWa()&&(d.ka+=Ea.Wk,d.f1=Ea.Wk)}}};sc.prototype.iwa=function(d,a,c){a-=this.ne;var e=0===a?c-this.$f:c;c=this.Ak(a,e);for(a=this.Vl(a,e);a<c;++a)e=this.aa[a],Gd===e.ea&&d.gMa(e)};sc.prototype.jY=function(d,a,c,e){a=d.bgd(a,this,c,e);this.jd.Cab=!1;this.jd.Jjc=!0;this.jd.Ijc=d.Ua.Ye;
change: Uncaught TypeError: d.bgd is not a function
DoctRenderer:
at <>

0. /data/nextcloud/apps/documentserver_community/lib/DocumentConverter.php line 123
   OCA\DocumentServer\Document\ConverterBinary->run("/data/nextcloud … l", null)
1. /data/nextcloud/apps/documentserver_community/lib/DocumentConverter.php line 78
   OCA\DocumentServer\DocumentConverter->runCommand(OCA\DocumentServ … {})
2. /data/nextcloud/apps/documentserver_community/lib/Document/DocumentStore.php line 155
   OCA\DocumentServer\DocumentConverter->saveChanges("*** sensitive parameter replaced ***", ["78;AgAAADEA//8 … "], “/data/nextcloud … x”, “docx”)
3. /data/nextcloud/apps/documentserver_community/lib/LocalAppData.php line 100
   OCA\DocumentServer\Document\DocumentStore->OCA\DocumentServer\Document{closure}("*** sensitive parameters replaced ***")
4. /data/nextcloud/apps/documentserver_community/lib/Document/DocumentStore.php line 175
   OCA\DocumentServer\LocalAppData->getReadWriteLocalPath(OC\Files\SimpleFS\SimpleFolder {}, Closure {})
5. /data/nextcloud/apps/documentserver_community/lib/Document/SaveHandler.php line 56
   OCA\DocumentServer\Document\DocumentStore->saveChanges(3340423808, [OCA\DocumentSer … }])
6. /data/nextcloud/apps/documentserver_community/lib/BackgroundJob/Cleanup.php line 69
   OCA\DocumentServer\Document\SaveHandler->flushChanges(3340423808)
7. /data/nextcloud/lib/public/BackgroundJob/Job.php line 80
   OCA\DocumentServer\BackgroundJob\Cleanup->run(null)
8. /data/nextcloud/cron.php line 126
   OCP\BackgroundJob\Job->execute(OC\BackgroundJob\JobList {}, OC\Log {})

at 2020-10-07T21:00:03+00:00

[heinjessen]

Nextcloud 19.03 Community Server 01.8 Onlyoffce 6.02 updatet yesterday. The Andriod App works well. The problem is since the update.

The Dekstop App also works fine

[heinjessen]

Nextcloud update 19.04 solved these error

[heinjessen]

and you have to logout and login