# \#Textapp - slow loading **URL:** \ **Category:** ℹ️ Support\ **Tags:** text-app\ **Created:** [May 30, 2022, 9:58am UTC](https://help.nextcloud.com/t/textapp-slow-loading/139797 "2022-05-30T09:58:41Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![punkyard](https://help.nextcloud.com/user_avatar/help.nextcloud.com/punkyard/32/59179_2.png) [@punkyard](https://help.nextcloud.com/u/punkyard)\ **Post date:** [May 30, 2022, 9:58am UTC](https://help.nextcloud.com/t/textapp-slow-loading/139797/1 "2022-05-30T09:58:41Z")
hi, the text app is very, very slow to load at each document opening or it doesn’t load the document at all ! Do you experience the same situation ? What could be the problem ? thanks ////////////////////// bonjour, l’application TEXT qui sert à ouvrir les fichiers .md dans les dossiers partagés ou les Collectifs, est très, très longue à se charger, et ce à chaque ouverture d’un fichier .md, voire elle ne se charge pas du tout et laisse une page blanche avec le titre, les 3 petits points et la croix pour fermer l’écran de l’app. avez-vous déjà rencontré la même situation ? sauriez-vous m’indiquer l’origine du problème ? (j’ai désactivé de nombreuses app, désactivé/réactivé TEXT, testé plusieurs navigateurs : safari, epic, avec brave le fichier .md ne s’ouvre pas mais se télécharge automatiquement) ============== htop in shell : memory 2/8Gig tasks : 61 ; 111 thr ; 1 running load average : 0,00 0,00 0,03 uptime 24 days =============== nextcloud 23.0.5 (error while trying to update to 24.0.1: Create backup Parsing response failed) VPS 4 cores 8 Gig ubuntu 20.04.4 php 7.4 php-fpm nginx 1.21.6 apache2 2.4.53 hestia panel 1.5.15 ---
**Author:** ![tflidd](https://help.nextcloud.com/letter_avatar/tflidd/32/5_5575768a8748004e209b776fc1b2916d.png) [@tflidd](https://help.nextcloud.com/u/tflidd)\ **Post date:** [June 5, 2022, 8:39am UTC](https://help.nextcloud.com/t/textapp-slow-loading/139797/2 "2022-06-05T08:39:56Z")
Can you check the server logfile? It can as well be helpful to open the web developer toolbox of your browser and check how long it takes to load resources. This way, you can see which resource takes so long to load. Make sure that you don’t have any plugins that block loading of code from Nextcloud (that might be used for the texteditor). Apart from the Texteditor, the nextcloud interface is fast? It shows pictures etc.? No external storage? ---
**Author:** ![punkyard](https://help.nextcloud.com/user_avatar/help.nextcloud.com/punkyard/32/59179_2.png) [@punkyard](https://help.nextcloud.com/u/punkyard)\ **Post date:** [June 8, 2022, 6:08pm UTC](https://help.nextcloud.com/t/textapp-slow-loading/139797/3 "2022-06-08T18:08:36Z")
thanks @tflidd my log level is at 1 in NC / settings / logging : - |Info|no app in context|Deprecated event type for \OCP\Collaboration\Resources::loadAdditionalScripts: null||2022-06-08T19:26:29+0200| - |Info|files\_lock|[notice] extending existing lock – {“fileLock”:{“id”:37,“uri”:“”,“userId”:“text”,“displayName”:“”,“fileId”:4384,“token”:“files\_lock/f38d1f72-dfd1-4dff-926f-ade3fdf644a1”,“eta”:0,“creation”:1654709090,“type”:1}}||2022-06-08T19:25:06+0200| - |Info|no app in context|Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route “tasks.page.index” as such route does not exist.||2022-06-08T19:25:06+0200| - |Info|no app in context|Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route “photos.page.index” as such route does not exist.||2022-06-08T19:25:06+0200| - |Info|no app in context|Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route “dashboard.dashboard.index” as such route does not exist.||2022-06-08T19:25:06+0200| - |Info|no app in context|Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route “calendar.view.index” as such route does not exist.||2022-06-08T19:25:06+0200| - |Error|text|OCP\Files\NotFoundException:||2022-06-08T19:25:05+0200| - |Info|text|OCP\Files\NotFoundException:||2022-06-08T19:25:03+0200| - |Info|text|OCP\Files\NotFoundException:||2022-06-08T19:25:00+0200| - |Info|files\_lock|[notice] locking file – {“fileLock”:{“id”:0,“uri”:“”,“userId”:“text”,“displayName”:null,“fileId”:4384,“token”:“files\_lock/f38d1f72-dfd1-4dff-926f-ade3fdf644a1”,“eta”:-1,“creation”:1654709090,“type”:1}}||2022-06-08T19:24:50+0200| - |Info|files\_lock|[notice] locking file – {“fileLock”:{“id”:0,“uri”:“”,“userId”:“text”,“displayName”:null,“fileId”:2887,“token”:“files\_lock/7fb512b3-1a68-4f53-90c3-8082b3cf35ab”,“eta”:-1,“creation”:1654709065,“type”:1}}||2022-06-08T19:24:25+0200| - |Info|files\_lock|[notice] extending existing lock – {“fileLock”:{“id”:35,“uri”:“”,“userId”:“text”,“displayName”:“”,“fileId”:4384,“token”:“files\_lock/001916b4-0b38-424e-9a42-0136980c92bc”,“eta”:0,“creation”:1654708922,“type”:1}}||2022-06-08T19:22:52+0200| - |Info|files\_lock|[notice] extending existing lock – {“fileLock”:{“id”:34,“uri”:“”,“userId”:“text”,“displayName”:“”,“fileId”:2887,“token”:“files\_lock/bcfe851f-b931-46ae-b3b3-e8bb3abbeb1b”,“eta”:0,“creation”:1654708874,“type”:1}}||2022-06-08T19:22:42+0200| - |Info|files\_lock|[notice] locking file – {“fileLock”:{“id”:0,“uri”:“”,“userId”:“text”,“displayName”:null,“fileId”:4384,“token”:“files\_lock/001916b4-0b38-424e-9a42-0136980c92bc”,“eta”:-1,“creation”:1654708922,“type”:1}}||2022-06-08T19:22:02+0200| - |Info|files\_lock|[notice] locking file – {“fileLock”:{“id”:0,“uri”:“”,“userId”:“text”,“displayName”:null,“fileId”:2887,“token”:“files\_lock/bcfe851f-b931-46ae-b3b3-e8bb3abbeb1b”,“eta”:-1,“creation”:1654708874,“type”:1}}||2022-06-08T19:21:14+0200| - |Info|text|OCP\Files\NotFoundException:||2022-06-08T19:21:14+0200| - |Info|text|OCP\Files\NotFoundException:||2022-06-08T19:21:13+0200| - |Info|no app in context|Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route “tasks.page.index” as such route does not exist.||2022-06-08T19:21:04+0200| - |Info|no app in context|Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route “photos.page.index” as such route does not exist.||2022-06-08T19:21:04+0200| - |Info|no app in context|Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route “dashboard.dashboard.index” as such route does not exist.||2022-06-08T19:21:04+0200| - |Info|no app in context|Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route “calendar.view.index” as such route does not exist.||2022-06-08T19:21:04+0200| - |Info|files\_lock|[notice] extending existing lock – {“fileLock”:{“id”:31,“uri”:“”,“userId”:“text”,“displayName”:“”,“fileId”:4463,“token”:“files\_lock/884d6159-b3e3-4dd2-a321-8deecee61871”,“eta”:0,“creation”:1654708020,“type”:1}}||2022-06-08T19:21:03+0200| - |Info|files\_lock|[notice] extending existing lock – {“fileLock”:{“id”:30,“uri”:“”,“userId”:“text”,“displayName”:“”,“fileId”:2887,“token”:“files\_lock/058f6652-66d7-444e-ad7c-64282b1adfa8”,“eta”:0,“creation”:1654708019,“type”:1}}||2022-06-08T19:20:57+0200| - |Info|text|OCP\Files\NotFoundException:||2022-06-08T19:20:57+0200| - |Info|files\_lock|[notice] extending existing lock – {“fileLock”:{“id”:33,“uri”:“”,“userId”:“text”,“displayName”:“”,“fileId”:2909,“token”:“files\_lock/b50b57ca-a5d3-4c18-9b1c-bd9c6584f327”,“eta”:0,“creation”:1654708048,“type”:1}}||2022-06-08T19:07:34+0200| - |Info|files\_lock|[notice] locking file – {“fileLock”:{“id”:0,“uri”:“”,“userId”:“text”,“displayName”:null,“fileId”:2909,“token”:“files\_lock/b50b57ca-a5d3-4c18-9b1c-bd9c6584f327”,“eta”:-1,“creation”:1654708048,“type”:1}}||2022-06-08T19:07:28+0200| - |Info|no app in context|OCP\Lock\LockedException: “files/d7c58e5b488f69d9f9e7f908034c1172” is locked||2022-06-08T19:07:28+0200| - |Info|files\_lock|[notice] locking file – {“fileLock”:{“id”:0,“uri”:“”,“userId”:“text”,“displayName”:null,“fileId”:2897,“token”:“files\_lock/1b02d5df-5b2c-4853-9967-f5f9c7e6af3e”,“eta”:-1,“creation”:1654708023,“type”:1}}||2022-06-08T19:07:03+0200| - |Info|files\_lock|[notice] locking file – {“fileLock”:{“id”:0,“uri”:“”,“userId”:“text”,“displayName”:null,“fileId”:4463,“token”:“files\_lock/884d6159-b3e3-4dd2-a321-8deecee61871”,“eta”:-1,“creation”:1654708020,“type”:1}}||2022-06-08T19:07:00+0200| - |Info|files\_lock|[notice] locking file – {“fileLock”:{“id”:0,“uri”:“”,“userId”:“text”,“displayName”:null,“fileId”:2887,“token”:“files\_lock/058f6652-66d7-444e-ad7c-64282b1adfa8”,“eta”:-1,“creation”:1654708019,“type”:1}}||2022-06-08T19:06:59+0200| - |Info|files\_lock|[notice] extending existing lock – {“fileLock”:{“id”:28,“uri”:“”,“userId”:“text”,“displayName”:“”,“fileId”:2909,“token”:“files\_lock/06df83c6-e590-452a-bd7d-8b246ba76ede”,“eta”:0,“creation”:1654707518,“type”:1}}||2022-06-08T19:06:47+0200| - |Info|files\_lock|[notice] extending existing lock – {“fileLock”:{“id”:27,“uri”:“”,“userId”:“text”,“displayName”:“”,“fileId”:4430,“token”:“files\_lock/b110e8f8-3bb5-46b5-af02-280750bd438a”,“eta”:0,“creation”:1654707505,“type”:1}}||2022-06-08T19:05:20+0200| - |Info|files\_lock|[notice] extending existing lock – {“fileLock”:{“id”:29,“uri”:“”,“userId”:“text”,“displayName”:“”,“fileId”:4432,“token”:“files\_lock/bda85f0a-b919-4a1b-bae1-c9d8521c8386”,“eta”:0,“creation”:1654707698,“type”:1}}||2022-06-08T19:04:36+0200| - |Info|files\_lock|[notice] locking file – {“fileLock”:{“id”:0,“uri”:“”,“userId”:“text”,“displayName”:null,“fileId”:4432,“token”:“files\_lock/bda85f0a-b919-4a1b-bae1-c9d8521c8386”,“eta”:-1,“creation”:1654707698,“type”:1}}||2022-06-08T19:01:38+0200| - |Info|files\_lock|[notice] locking file – {“fileLock”:{“id”:0,“uri”:“”,“userId”:“text”,“displayName”:null,“fileId”:2909,“token”:“files\_lock/06df83c6-e590-452a-bd7d-8b246ba76ede”,“eta”:-1,“creation”:1654707518,“type”:1}}||2022-06-08T18:58:38+0200| - |Info|files\_lock|[notice] locking file – {“fileLock”:{“id”:0,“uri”:“”,“userId”:“text”,“displayName”:null,“fileId”:4430,“token”:“files\_lock/b110e8f8-3bb5-46b5-af02-280750bd438a”,“eta”:-1,“creation”:1654707505,“type”:1}}||2022-06-08T18:58:25+0200| - |Info|no app in context|OCP\Lock\LockedException: “files/d7c58e5b488f69d9f9e7f908034c1172” is locked||2022-06-08T18:58:16+0200| - |Info|files\_lock|[notice] extending existing lock – {“fileLock”:{“id”:23,“uri”:“”,“userId”:“text”,“displayName”:“”,“fileId”:4432,“token”:“files\_lock/a2f4f033-59e8-49cd-97ea-4ddc14af86ed”,“eta”:0,“creation”:1654707290,“type”:1}}||2022-06-08T18:58:16+0200| - |Info|no app in context|Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route “tasks.page.index” as such route does not exist.||2022-06-08T18:58:10+0200| - |Info|no app in context|Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route “photos.page.index” as such route does not exist.||2022-06-08T18:58:10+0200| - |Info|no app in context|Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route “dashboard.dashboard.index” as such route does not exist.||2022-06-08T18:58:10+0200| - |Info|no app in context|Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route “calendar.view.index” as such route does not exist.||2022-06-08T18:58:10+0200| - |Info|files\_lock|[notice] extending existing lock – {“fileLock”:{“id”:25,“uri”:“”,“userId”:“text”,“displayName”:“”,“fileId”:4427,“token”:“files\_lock/2e056511-9cc1-4cce-ad23-c63c1b195f47”,“eta”:0,“creation”:1654707398,“type”:1}}||2022-06-08T18:58:10+0200| - |Info|files\_lock|[notice] locking file – {“fileLock”:{“id”:0,“uri”:“”,“userId”:“text”,“displayName”:null,“fileId”:2908,“token”:“files\_lock/c7ed48f2-55d5-422b-8dd2-3f4352b49e13”,“eta”:-1,“creation”:1654707423,“type”:1}}||2022-06-08T18:57:03+0200| - |Info|files\_lock|[notice] locking file – {“fileLock”:{“id”:0,“uri”:“”,“userId”:“text”,“displayName”:null,“fileId”:4427,“token”:“files\_lock/2e056511-9cc1-4cce-ad23-c63c1b195f47”,“eta”:-1,“creation”:1654707398,“type”:1}}||2022-06-08T18:56:38+0200| - |Info|files\_lock|[notice] unlocking file – {“fileLock”:{}}||2022-06-08T18:56:32+0200| - |Info|files\_lock|[notice] unlocking file – {“fileLock”:{}}||2022-06-08T18:56:32+0200| - |Info|files\_lock|[notice] locking file – {“fileLock”:{“id”:0,“uri”:“”,“userId”:“text”,“displayName”:null,“fileId”:2909,“token”:“files\_lock/c07fe353-c9ed-4602-9e2f-ad7e8ac77b7b”,“eta”:-1,“creation”:1654707325,“type”:1}}||2022-06-08T18:55:25+0200| - |Info|files\_lock|[notice] locking file – {“fileLock”:{“id”:0,“uri”:“”,“userId”:“text”,“displayName”:null,“fileId”:4432,“token”:“files\_lock/a2f4f033-59e8-49cd-97ea-4ddc14af86ed”,“eta”:-1,“creation”:1654707290,“type”:1}}||2022-06-08T18:54:50+0200| - |Error|text|OC\DB\Exceptions\DbalException: An exception occurred while executing a query: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry ‘4430’ for key ‘PRIMARY’| **The storage is local and NC doesn’t seem slow, but we experience regular Error 504** Ray ID: 71838f2a28a10476 • 2022-06-08 18:06:04 UTC ## Gateway time-out In this case we need to reload the page once and it works fine .. almost .. Or a pop up saying : Lost connection to signaling server. Try to reload the page manually. sorry for the long list of logs .. ---
**Author:** ![punkyard](https://help.nextcloud.com/user_avatar/help.nextcloud.com/punkyard/32/59179_2.png) [@punkyard](https://help.nextcloud.com/u/punkyard)\ **Post date:** [June 8, 2022, 6:12pm UTC](https://help.nextcloud.com/t/textapp-slow-loading/139797/4 "2022-06-08T18:12:47Z")
**I can see a lot of erros and warnings through 3 different web browsers :** index.js:46 No OC found getLanguage @ index.js:46 index.es.js:2337 Proxying an event bus of version 2.1.1 with 1.3.0 t @ index.es.js:2337 jquery-migrate.min.js:2 JQMIGRATE: Migrate is installed, version 3.4.0 globals.js:62 Handlebars is deprecated: please ship your own, this will be removed in Nextcloud 20 Tt @ globals.js:62 index.es.js:2337 Proxying an event bus of version 2.1.1 with 1.3.0 t @ index.es.js:2337 3globals.js:62 $ is deprecated: The global jQuery is deprecated. It will be removed in a later versions without another warning. Please ship your own. Tt @ globals.js:62 2globals.js:62 jQuery is deprecated: The global jQuery is deprecated. It will be removed in a later versions without another warning. Please ship your own. Tt @ globals.js:62 globals.js:62 Handlebars is deprecated: please ship your own, this will be removed in Nextcloud 20 Tt @ globals.js:62 index.es.js:2337 Proxying an event bus of version 2.1.1 with 1.3.0 t @ index.es.js:2337 globals.js:62 jQuery is deprecated: The global jQuery is deprecated. It will be removed in a later versions without another warning. Please ship your own. Tt @ globals.js:62 globals.js:62 $ is deprecated: The global jQuery is deprecated. It will be removed in a later versions without another warning. Please ship your own. Tt @ globals.js:62 2index.es.js:2337 Proxying an event bus of version 2.1.1 with 1.3.0 t @ index.es.js:2337 major.js:2 Proxying an event bus of version 2.1.1 with 1.3.0 t @ major.js:2 index.es.js:2337 Proxying an event bus of version 2.1.1 with 1.3.0 t @ index.es.js:2337 index.es.js:2337 Proxying an event bus of version 2.1.1 with 1.3.0 e @ index.es.js:2337 globals.js:62 jQuery is deprecated: The global jQuery is deprecated. It will be removed in a later versions without another warning. Please ship your own. Tt @ globals.js:62 globals.js:62 $ is deprecated: The global jQuery is deprecated. It will be removed in a later versions without another warning. Please ship your own. Tt @ globals.js:62 globals.js:62 Handlebars is deprecated: please ship your own, this will be removed in Nextcloud 20 Tt @ globals.js:62 index.es.js:2337 Proxying an event bus of version 2.1.1 with 1.3.0 t @ index.es.js:2337 globals.js:62 jQuery is deprecated: The global jQuery is deprecated. It will be removed in a later versions without another warning. Please ship your own. … Tt @ globals.js:62 get @ globals.js:93 addAndFetchFileInfo @ merged-index.js?v=66b8b270-27:7164 (anonymous) @ TemplatePicker.vue:218 u @ runtime.js:63 (anonymous) @ runtime.js:294 (anonymous) @ runtime.js:119 H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 Promise.then (async) H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 onSubmit @ TemplatePicker.vue:199 (anonymous) @ TemplatePicker.vue:171 u @ runtime.js:63 (anonymous) @ runtime.js:294 (anonymous) @ runtime.js:119 H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 Promise.then (async) H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 open @ TemplatePicker.vue:156 actionHandler @ templates.js:113 (anonymous) @ merged-index.js?v=66b8b270-27:11541 dispatch @ jquery.js:5430 f.handle @ jquery.js:5234 trigger @ jquery.js:8719 (anonymous) @ jquery.js:8797 each @ jquery.js:385 each @ jquery.js:207 trigger @ jquery.js:8796 (anonymous) @ jquery-migrate.min.js:2 e. @ jquery-migrate.min.js:2 (anonymous) @ merged-index.js?v=66b8b270-27:11518 dispatch @ jquery.js:5430 f.handle @ jquery.js:5234 globals.js:62 $ is deprecated: The global jQuery is deprecated. It will be removed in a later versions without another warning. Please ship your own. Tt @ globals.js:62 get @ globals.js:93 getFileInfo @ client.js:636 addAndFetchFileInfo @ merged-index.js?v=66b8b270-27:7184 (anonymous) @ TemplatePicker.vue:218 u @ runtime.js:63 (anonymous) @ runtime.js:294 (anonymous) @ runtime.js:119 H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 Promise.then (async) H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 onSubmit @ TemplatePicker.vue:199 (anonymous) @ TemplatePicker.vue:171 u @ runtime.js:63 (anonymous) @ runtime.js:294 (anonymous) @ runtime.js:119 H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 Promise.then (async) H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 open @ TemplatePicker.vue:156 actionHandler @ templates.js:113 (anonymous) @ merged-index.js?v=66b8b270-27:11541 dispatch @ jquery.js:5430 f.handle @ jquery.js:5234 trigger @ jquery.js:8719 (anonymous) @ jquery.js:8797 each @ jquery.js:385 each @ jquery.js:207 trigger @ jquery.js:8796 (anonymous) @ jquery-migrate.min.js:2 e. @ jquery-migrate.min.js:2 (anonymous) @ merged-index.js?v=66b8b270-27:11518 dispatch @ jquery.js:5430 f.handle @ jquery.js:5234 globals.js:62 $ is deprecated: The global jQuery is deprecated. It will be removed in a later versions without another warning. Please ship your own. Tt @ globals.js:62 get @ globals.js:93 \_createRow @ merged-index.js?v=66b8b270-27:5672 fileList.\_createRow @ merged-index.js?v=66b8b270-27:12397 e.\_createRow @ share.js:86 e.\_createRow @ filesplugin.js:84 fileList.\_createRow @ files.js?v=66b8b270-27:48 \_renderRow @ merged-index.js?v=66b8b270-27:6014 add @ merged-index.js?v=66b8b270-27:5948 (anonymous) @ merged-index.js?v=66b8b270-27:7190 c @ jquery.js:3766 u @ jquery.js:3834 setTimeout (async) (anonymous) @ jquery.js:3872 l @ jquery.js:3500 fireWith @ jquery.js:3630 fire @ jquery.js:3638 l @ jquery.js:3500 fireWith @ jquery.js:3630 Deferred.E.each.r. @ jquery.js:3968 (anonymous) @ client.js:653 Promise.then (async) getFileInfo @ client.js:650 addAndFetchFileInfo @ merged-index.js?v=66b8b270-27:7184 (anonymous) @ TemplatePicker.vue:218 … l @ jquery.js:3500 fireWith @ jquery.js:3630 fire @ jquery.js:3638 l @ jquery.js:3500 fireWith @ jquery.js:3630 Deferred.E.each.r. @ jquery.js:3968 (anonymous) @ client.js:653 Promise.then (async) getFileInfo @ client.js:650 addAndFetchFileInfo @ merged-index.js?v=66b8b270-27:7184 (anonymous) @ TemplatePicker.vue:218 … globals.js:62 $ is deprecated: The global jQuery is deprecated. It will be removed in a later versions without another warning. Please ship your own. Tt @ globals.js:62 get @ globals.js:93 \_createRow @ merged-index.js?v=66b8b270-27:5888 fileList.\_createRow @ merged-index.js?v=66b8b270-27:12397 e.\_createRow @ share.js:86 e.\_createRow @ filesplugin.js:84 fileList.\_createRow @ files.js?v=66b8b270-27:48 \_renderRow @ merged-index.js?v=66b8b270-27:6014 add @ merged-index.js?v=66b8b270-27:5948 (anonymous) @ merged-index.js?v=66b8b270-27:7190 c @ jquery.js:3766 u @ jquery.js:3834 setTimeout (async) (anonymous) @ jquery.js:3872 l @ jquery.js:3500 fireWith @ jquery.js:3630 fire @ jquery.js:3638 l @ jquery.js:3500 fireWith @ jquery.js:3630 Deferred.E.each.r. @ jquery.js:3968 (anonymous) @ client.js:653 Promise.then (async) getFileInfo @ client.js:650 addAndFetchFileInfo @ merged-index.js?v=66b8b270-27:7184 (anonymous) @ TemplatePicker.vue:218 u @ runtime.js:63 (anonymous) @ runtime.js:294 (anonymous) @ runtime.js:119 H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 Promise.then (async) H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 onSubmit @ TemplatePicker.vue:199 (anonymous) @ TemplatePicker.vue:171 … Tt @ globals.js:62 get @ globals.js:93 getActions @ merged-index.js?v=66b8b270-27:3121 getDefaultFileAction @ merged-index.js?v=66b8b270-27:3204 display @ merged-index.js?v=66b8b270-27:3448 \_renderRow @ merged-index.js?v=66b8b270-27:6039 add @ merged-index.js?v=66b8b270-27:5948 (anonymous) @ merged-index.js?v=66b8b270-27:7190 c @ jquery.js:3766 u @ jquery.js:3834 setTimeout (async) (anonymous) @ jquery.js:3872 l @ jquery.js:3500 fireWith @ jquery.js:3630 fire @ jquery.js:3638 l @ jquery.js:3500 fireWith @ jquery.js:3630 Deferred.E.each.r. @ jquery.js:3968 (anonymous) @ client.js:653 Promise.then (async) getFileInfo @ client.js:650 addAndFetchFileInfo @ merged-index.js?v=66b8b270-27:7184 (anonymous) @ TemplatePicker.vue:218 u @ runtime.js:63 (anonymous) @ runtime.js:294 (anonymous) @ runtime.js:119 H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 Promise.then (async) H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 onSubmit @ TemplatePicker.vue:199 (anonymous) @ TemplatePicker.vue:171 u @ runtime.js:63 (anonymous) @ runtime.js:294 (anonymous) @ runtime.js:119 H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 Promise.then (async) H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 open @ TemplatePicker.vue:156 actionHandler @ templates.js:113 (anonymous) @ merged-index.js?v=66b8b270-27:11541 dispatch @ jquery.js:5430 f.handle @ jquery.js:5234 trigger @ jquery.js:8719 (anonymous) @ jquery.js:8797 each @ jquery.js:385 each @ jquery.js:207 trigger @ jquery.js:8796 (anonymous) @ jquery-migrate.min.js:2 e. @ jquery-migrate.min.js:2 (anonymous) @ merged-index.js?v=66b8b270-27:11518 dispatch @ jquery.js:5430 f.handle @ jquery.js:5234 globals.js:62 $ is deprecated: The global jQuery is deprecated. It will be removed in a later versions without another warning. Please ship your own. Tt @ globals.js:62 get @ globals.js:93 getActions @ merged-index.js?v=66b8b270-27:3127 getDefaultFileAction @ merged-index.js?v=66b8b270-27:3204 display @ merged-index.js?v=66b8b270-27:3448 \_renderRow @ merged-index.js?v=66b8b270-27:6039 add @ merged-index.js?v=66b8b270-27:5948 (anonymous) @ merged-index.js?v=66b8b270-27:7190 c @ jquery.js:3766 u @ jquery.js:3834 setTimeout (async) (anonymous) @ jquery.js:3872 l @ jquery.js:3500 fireWith @ jquery.js:3630 fire @ jquery.js:3638 l @ jquery.js:3500 fireWith @ jquery.js:3630 Deferred.E.each.r. @ jquery.js:3968 (anonymous) @ client.js:653 Promise.then (async) getFileInfo @ client.js:650 addAndFetchFileInfo @ merged-index.js?v=66b8b270-27:7184 (anonymous) @ TemplatePicker.vue:218 u @ runtime.js:63 (anonymous) @ runtime.js:294 (anonymous) @ runtime.js:119 H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 Promise.then (async) H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 onSubmit @ TemplatePicker.vue:199 (anonymous) @ TemplatePicker.vue:171 u @ runtime.js:63 (anonymous) @ runtime.js:294 (anonymous) @ runtime.js:119 H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 Promise.then (async) H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 open @ TemplatePicker.vue:156 actionHandler @ templates.js:113 (anonymous) @ merged-index.js?v=66b8b270-27:11541 dispatch @ jquery.js:5430 f.handle @ jquery.js:5234 trigger @ jquery.js:8719 (anonymous) @ jquery.js:8797 each @ jquery.js:385 each @ jquery.js:207 trigger @ jquery.js:8796 (anonymous) @ jquery-migrate.min.js:2 e. @ jquery-migrate.min.js:2 (anonymous) @ merged-index.js?v=66b8b270-27:11518 dispatch @ jquery.js:5430 f.handle @ jquery.js:5234 globals.js:62 $ is deprecated: The global jQuery is deprecated. It will be removed in a later versions without another warning. Please ship your own. Tt @ globals.js:62 get @ globals.js:93 display @ merged-index.js?v=66b8b270-27:3460 \_renderRow @ merged-index.js?v=66b8b270-27:6039 add @ merged-index.js?v=66b8b270-27:5948 (anonymous) @ merged-index.js?v=66b8b270-27:7190 c @ jquery.js:3766 u @ jquery.js:3834 setTimeout (async) (anonymous) @ jquery.js:3872 l @ jquery.js:3500 fireWith @ jquery.js:3630 fire @ jquery.js:3638 l @ jquery.js:3500 fireWith @ jquery.js:3630 Deferred.E.each.r. @ jquery.js:3968 (anonymous) @ client.js:653 Promise.then (async) getFileInfo @ client.js:650 addAndFetchFileInfo @ merged-index.js?v=66b8b270-27:7184 (anonymous) @ TemplatePicker.vue:218 u @ runtime.js:63 (anonymous) @ runtime.js:294 (anonymous) @ runtime.js:119 H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 Promise.then (async) H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 onSubmit @ TemplatePicker.vue:199 (anonymous) @ TemplatePicker.vue:171 u @ runtime.js:63 (anonymous) @ runtime.js:294 (anonymous) @ runtime.js:119 H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 Promise.then (async) H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 open @ TemplatePicker.vue:156 actionHandler @ templates.js:113 (anonymous) @ merged-index.js?v=66b8b270-27:11541 dispatch @ jquery.js:5430 f.handle @ jquery.js:5234 trigger @ jquery.js:8719 (anonymous) @ jquery.js:8797 each @ jquery.js:385 each @ jquery.js:207 trigger @ jquery.js:8796 (anonymous) @ jquery-migrate.min.js:2 e. @ jquery-migrate.min.js:2 (anonymous) @ merged-index.js?v=66b8b270-27:11518 dispatch @ jquery.js:5430 f.handle @ jquery.js:5234 globals.js:62 $ is deprecated: The global jQuery is deprecated. It will be removed in a later versions without another warning. Please ship your own. Tt @ globals.js:62 get @ globals.js:93 \_makeActionLink @ merged-index.js?v=66b8b270-27:3247 \_defaultRenderAction @ merged-index.js?v=66b8b270-27:3234 render @ share.js:252 \_renderInlineAction @ merged-index.js?v=66b8b270-27:3313 (anonymous) @ merged-index.js?v=66b8b270-27:3462 each @ jquery.js:391 display @ merged-index.js?v=66b8b270-27:3460 \_renderRow @ merged-index.js?v=66b8b270-27:6039 add @ merged-index.js?v=66b8b270-27:5948 (anonymous) @ merged-index.js?v=66b8b270-27:7190 c @ jquery.js:3766 u @ jquery.js:3834 setTimeout (async) (anonymous) @ jquery.js:3872 l @ jquery.js:3500 fireWith @ jquery.js:3630 fire @ jquery.js:3638 l @ jquery.js:3500 fireWith @ jquery.js:3630 Deferred.E.each.r. @ jquery.js:3968 (anonymous) @ client.js:653 Promise.then (async) getFileInfo @ client.js:650 addAndFetchFileInfo @ merged-index.js?v=66b8b270-27:7184 (anonymous) @ TemplatePicker.vue:218 u @ runtime.js:63 (anonymous) @ runtime.js:294 (anonymous) @ runtime.js:119 H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 Promise.then (async) H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 onSubmit @ TemplatePicker.vue:199 (anonymous) @ TemplatePicker.vue:171 u @ runtime.js:63 (anonymous) @ runtime.js:294 (anonymous) @ runtime.js:119 H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 Promise.then (async) H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 (anonymous) @ TemplatePreview.vue?81db:20 open @ TemplatePicker.vue:156 actionHandler @ templates.js:113 (anonymous) @ merged-index.js?v=66b8b270-27:11541 dispatch @ jquery.js:5430 f.handle @ jquery.js:5234 trigger @ jquery.js:8719 (anonymous) @ jquery.js:8797 each @ jquery.js:385 each @ jquery.js:207 trigger @ jquery.js:8796 (anonymous) @ jquery-migrate.min.js:2 e. @ jquery-migrate.min.js:2 (anonymous) @ merged-index.js?v=66b8b270-27:11518 dispatch @ jquery.js:5430 f.handle @ jquery.js:5234 globals.js:62 $ is deprecated: The global jQuery is deprecated. It will be removed in a later versions without another warning. Please ship your own. … \_notifyUpdateListeners @ merged-index.js?v=66b8b270-27:2967 action @ merged-index.js?v=66b8b270-27:3026 (anonymous) @ TemplatePicker.vue:225 u @ runtime.js:63 (anonymous) @ runtime.js:294 (anonymous) @ runtime.js:119 H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 Promise.then (async) H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 Promise.then (async) H @ TemplatePreview.vue?81db:20 o @ TemplatePreview.vue?81db:20 … globals.js:62 jQuery is deprecated: The global jQuery is deprecated. It will be removed in a later versions without another warning. Please ship your own. Tt @ globals.js:62 get @ globals.js:93 r @ VM1542:1 (anonymous) @ VM1542:1 globals.js:62 jQuery is deprecated: The global jQuery is deprecated. It will be removed in a later versions without another warning. Please ship your own. Tt @ globals.js:62 get @ globals.js:93 r @ VM1543:1 (anonymous) @ VM1543:1 globals.js:62 jQuery is deprecated: The global jQuery is deprecated. It will be removed in a later versions without another warning. Please ship your own. Tt @ globals.js:62 get @ globals.js:93 r @ VM1544:1 (anonymous) @ VM1544:1 It goes on for 10.000 digits like this … ---
**Author:** ![tflidd](https://help.nextcloud.com/letter_avatar/tflidd/32/5_5575768a8748004e209b776fc1b2916d.png) [@tflidd](https://help.nextcloud.com/u/tflidd)\ **Post date:** [June 8, 2022, 8:38pm UTC](https://help.nextcloud.com/t/textapp-slow-loading/139797/5 "2022-06-08T20:38:26Z")
With the file-locking, for online editing and when there are a lot of up- and downloads (and with different devices), the file locking is more efficient and much faster with redis. [https://docs.nextcloud.com/server/stable/admin\_manual/configuration\_server/caching\_configuration.html](https://docs.nextcloud.com/server/stable/admin_manual/configuration_server/caching_configuration.html) For the other app-errors. They look a bit strange and I can’t find many references. Did the update run through completely, the apps were all updated as well. If you go on the app page, there are no updates? And the admin-page, are there some errors? And your deprecations warning seem bizarre as well, when something is supposed to be removed after NC 20 and you are already past NC23, either they forgot to remove it or you have some old code somewhere. ---
**Author:** ![punkyard](https://help.nextcloud.com/user_avatar/help.nextcloud.com/punkyard/32/59179_2.png) [@punkyard](https://help.nextcloud.com/u/punkyard)\ **Post date:** [June 8, 2022, 9:10pm UTC](https://help.nextcloud.com/t/textapp-slow-loading/139797/6 "2022-06-08T21:10:25Z")
yes there are errors, i’m trying to fix then … with a slow progression There are some errors regarding your setup. - It was not possible to execute the cron job via CLI. The following technical errors have appeared: - Last background job execution ran 4 days ago. Something seems wrong. [Check the background job settings ↗](https://collab.koraland.net/index.php/settings/admin#backgroundjobs). - No memory cache has been configured. To enhance performance, please configure a memcache, if available. Further information can be found in the [documentation ↗](https://docs.nextcloud.com/server/24/go.php?to=admin-performance). - The PHP OPcache module is not properly configured. See the [documentation ↗](https://docs.nextcloud.com/server/24/go.php?to=admin-php-opcache) for more information. - The database is missing some indexes. Due to the fact that adding indexes on big tables could take some time they were not added automatically. By running “occ db:add-missing-indices” those missing indexes could be added manually while the instance keeps running. Once the indexes are added queries to those tables are usually much faster. ---
**Author:** ![punkyard](https://help.nextcloud.com/user_avatar/help.nextcloud.com/punkyard/32/59179_2.png) [@punkyard](https://help.nextcloud.com/u/punkyard)\ **Post date:** [June 8, 2022, 9:18pm UTC](https://help.nextcloud.com/t/textapp-slow-loading/139797/7 "2022-06-08T21:18:50Z")
i did experience upgrade troubles … but i can’t tell which errors these troubles created 😕 i can’t see any upgrade to perform amongst apps … ---
**Author:** ![punkyard](https://help.nextcloud.com/user_avatar/help.nextcloud.com/punkyard/32/59179_2.png) [@punkyard](https://help.nextcloud.com/u/punkyard)\ **Post date:** [June 8, 2022, 9:21pm UTC](https://help.nextcloud.com/t/textapp-slow-loading/139797/8 "2022-06-08T21:21:54Z")
> [@tflidd](#): > > you have some old code somewhere. this could have happened with an error at upgrade …? ---
**Author:** ![tflidd](https://help.nextcloud.com/letter_avatar/tflidd/32/5_5575768a8748004e209b776fc1b2916d.png) [@tflidd](https://help.nextcloud.com/u/tflidd)\ **Post date:** [June 9, 2022, 12:06pm UTC](https://help.nextcloud.com/t/textapp-slow-loading/139797/9 "2022-06-09T12:06:51Z")
> [@punkyard](#): > > There are some errors regarding your setup. > > - It was not possible to execute the cron job via CLI. The following technical errors have appeared: > - Votre répertoire des données n’est pas valide. Assurez-vous que le répertoire de données contient un fichier “.ocdata” à sa racine. > > - Last background job execution ran 4 days ago. Something seems wrong. [Check the background job settings ↗](https://collab.koraland.net/index.php/settings/admin#backgroundjobs). > - No memory cache has been configured. To enhance performance, please configure a memcache, if available. Further information can be found in the [documentation ↗](https://docs.nextcloud.com/server/24/go.php?to=admin-performance). > - The PHP OPcache module is not properly configured. See the [documentation ↗](https://docs.nextcloud.com/server/24/go.php?to=admin-php-opcache) for more information. > - The OPcache interned strings buffer is nearly full. To assure that repeating strings can be effectively cached, it is recommended to apply `opcache.interned_strings_buffer` to your PHP configuration with a value higher than `8`. > > - The database is missing some indexes. Due to the fact that adding indexes on big tables could take some time they were not added automatically. By running “occ db:add-missing-indices” those missing indexes could be added manually while the instance keeps running. Once the indexes are added queries to those tables are usually much faster. > - Missing index “direct\_edit\_timestamp” in table “oc\_direct\_edit”. They seem all bad for your problem. Missing indices slow down database queries, with memory cache, it is much faster, and the missing .ocdata file, is your external disk not mounted? ---
**Author:** ![punkyard](https://help.nextcloud.com/user_avatar/help.nextcloud.com/punkyard/32/59179_2.png) [@punkyard](https://help.nextcloud.com/u/punkyard)\ **Post date:** [June 9, 2022, 3:55pm UTC](https://help.nextcloud.com/t/textapp-slow-loading/139797/10 "2022-06-09T15:55:18Z")
thanks yes there are and i’m trying to understand the functionning of NC to fix them. I’ve oppened a ticket regarding .ocdata missing, when it’s actually in the right place. I’ve openned a ticket regarding permissions. Alos, i’m trying to understand the cron disfunction … Can you put me on a lead to solve Missing indices please ? thanks a lot for your help ---
**Author:** ![punkyard](https://help.nextcloud.com/user_avatar/help.nextcloud.com/punkyard/32/59179_2.png) [@punkyard](https://help.nextcloud.com/u/punkyard)\ **Post date:** [June 9, 2022, 5:21pm UTC](https://help.nextcloud.com/t/textapp-slow-loading/139797/12 "2022-06-09T17:21:38Z")
Remains this: There are some errors regarding your setup. - It was not possible to execute the cron job via CLI. The following technical errors have appeared: - Last background job execution ran 5 days ago. Something seems wrong. [Check the background job settings ↗](https://collab.koraland.net/index.php/settings/admin#backgroundjobs). - No memory cache has been configured. To enhance performance, please configure a memcache, if available. Further information can be found in the [documentation ↗](https://docs.nextcloud.com/server/24/go.php?to=admin-performance). - The PHP OPcache module is not properly configured. See the [documentation ↗](https://docs.nextcloud.com/server/24/go.php?to=admin-php-opcache) for more information. Please double check the [installation guides ↗](https://docs.nextcloud.com/server/24/go.php?to=admin-install), and check for any errors or warnings in the [log](https://collab.koraland.net/index.php/settings/admin/logging). Check the security of your Nextcloud over [our security scan ↗](https://scan.nextcloud.com/). ---
**Author:** ![punkyard](https://help.nextcloud.com/user_avatar/help.nextcloud.com/punkyard/32/59179_2.png) [@punkyard](https://help.nextcloud.com/u/punkyard)\ **Post date:** [June 9, 2022, 5:21pm UTC](https://help.nextcloud.com/t/textapp-slow-loading/139797/13 "2022-06-09T17:21:59Z")
i’ve found this: > sudo -u koraprod php occ db:add-missing-columns > sudo -u koraprod php occ db:add-missing-indices > sudo -u koraprod php occ db:add-missing-primary-keys ---
**Author:** ![punkyard](https://help.nextcloud.com/user_avatar/help.nextcloud.com/punkyard/32/59179_2.png) [@punkyard](https://help.nextcloud.com/u/punkyard)\ **Post date:** [June 9, 2022, 5:25pm UTC](https://help.nextcloud.com/t/textapp-slow-loading/139797/14 "2022-06-09T17:25:09Z")
my ‘data’ folder is next to ‘nextcloud’ folder in my ‘public\_html’ root folder it’s not on an external drive, nothing i would need to mount … it’s all on a vps data folder is here, .ocdata is in the data folder everything is permitted to the http user (644) textapp is still very slow after the occ command ---
**Author:** ![punkyard](https://help.nextcloud.com/user_avatar/help.nextcloud.com/punkyard/32/59179_2.png) [@punkyard](https://help.nextcloud.com/u/punkyard)\ **Post date:** [June 9, 2022, 6:42pm UTC](https://help.nextcloud.com/t/textapp-slow-loading/139797/15 "2022-06-09T18:42:05Z")
that’s better : only 2 errors left but textapp is still slow and some collectives documents have been deleted 😕 There are some errors regarding your setup. - Last background job execution ran 1 hour ago. Something seems wrong. [Check the background job settings ↗](https://collab.koraland.net/index.php/settings/admin#backgroundjobs). - No memory cache has been configured. To enhance performance, please configure a memcache, if available. Further information can be found in the [documentation ↗](https://docs.nextcloud.com/server/24/go.php?to=admin-performance). ---
**Author:** ![tflidd](https://help.nextcloud.com/letter_avatar/tflidd/32/5_5575768a8748004e209b776fc1b2916d.png) [@tflidd](https://help.nextcloud.com/u/tflidd)\ **Post date:** [June 11, 2022, 10:59am UTC](https://help.nextcloud.com/t/textapp-slow-loading/139797/16 "2022-06-11T10:59:10Z")
It is just that your user is not www-data, so for the cronjob in ([https://docs.nextcloud.com/server/stable/admin\_manual/configuration\_server/background\_jobs\_configuration.html#cron](https://docs.nextcloud.com/server/stable/admin_manual/configuration_server/background_jobs_configuration.html#cron)): > sudo -u koraprod crontab -e ---
**Author:** ![punkyard](https://help.nextcloud.com/user_avatar/help.nextcloud.com/punkyard/32/59179_2.png) [@punkyard](https://help.nextcloud.com/u/punkyard)\ **Post date:** [June 11, 2022, 11:13pm UTC](https://help.nextcloud.com/t/textapp-slow-loading/139797/17 "2022-06-11T23:13:28Z")
thanks a lot i’ve found the proper settings for hestia (finally) php -f /home/user-www/web/website.com/public\_html/nextcloud/cron.php ✅ Last job ran seconds ago 🤘 now i’ve fixed everything in the Overview ✅ All checks passed the whole thing works MUCH better now, faster, but … TextApp is still slow and I get logs like these | Warning | files | User cloudadmin still has unscanned files after running background scan, background scan might be stopped prematurely | | 2022-06-12T01:10:01+0200 | | --- | --- | --- | --- | --- | | Info | files\_lock | OC\HintException: [notice] ConfigService::LOCK\_TIMEOUT is not numerical, using default | | 2022-06-12T01:05:01+0200 | | Info | files\_lock | [notice] unlocking file – {“fileLock”:{}} | | 2022-06-12T01:03:02+0200 | | Info | no app in context | Deprecated event type for OCP\IDBConnection::CHECK\_MISSING\_COLUMNS: Symfony\Component\EventDispatcher\GenericEvent is used | | 2022-06-12T01:01:40+0200 | | Info | no app in context | Deprecated event type for OCP\IDBConnection::CHECK\_MISSING\_INDEXES: Symfony\Component\EventDispatcher\GenericEvent is used | | 2022-06-12T01:01:40+0200 | | Info | no app in context | Deprecated event type for OCP\IDBConnection::CHECK\_MISSING\_PRIMARY\_KEYS: Symfony\Component\EventDispatcher\GenericEvent is used | | 2022-06-12T01:01:39+0200 | | Warning | files | User cloudadmin still has unscanned files after running background scan, background scan might be stopped prematurely | | 2022-06-12T00:59:02+0200 | | Info | files\_lock | [notice] locking file – {“fileLock”:{“id”:0,“uri”:"",“userId”:“text”,“displayName”:null,“fileId”:4482,“token”:“files\_lock/2870a94a-d228-4c40-9102-d72570ed3ed9”,“eta”:-1,“creation”:1654988175,“type”:1}} | | | Info no app in context Deprecated event type for OCA\Files::loadAdditionalScripts: Symfony\Component\EventDispatcher\GenericEvent is used **These are my lastest settings in php.ini** memory\_limit = 512M upload\_max\_filesize = 200M max\_execution\_time = 360 post\_max\_size = 200M date.timezone = Europe/Paris opcache.enable=1 opcache.interned\_strings\_buffer=64 opcache.max\_accelerated\_files=50000 opcache.memory\_consumption=512 opcache.save\_comments=1 opcache.revalidate\_freq=1 opcache.max\_wasted\_percentage=15 opcache.validate\_timestamps=0 opcache.revalidate\_freq=0 opcache.fast\_shutdown=1 opcache.fast\_shutdown=1 opcache.mmap\_base=0x20000000 opcache.file\_cache\_fallback=1 **in next2024/config/config.php** ‘memcache.local’ =\> ‘\OC\Memcache\APCu’, COULD YOU HELP A STEP FURTHER PLEASE ? i’ve noticed that textapp is not always slow. It’s very slow or bugs in the shared files page, but it loads quite normally if i open a . md file in collaboratives ! ---
**Author:** ![tflidd](https://help.nextcloud.com/letter_avatar/tflidd/32/5_5575768a8748004e209b776fc1b2916d.png) [@tflidd](https://help.nextcloud.com/u/tflidd)\ **Post date:** [June 12, 2022, 3:36pm UTC](https://help.nextcloud.com/t/textapp-slow-loading/139797/18 "2022-06-12T15:36:03Z")
Ok, great. Can you install redis as filelocking cache? I think for this online-editing apps, they lock the file during changes, and if redis is not used this can create quite some load on your database. You can disable it as well to see if that influences the speed: > [@File is locked - how to unlock](https://help.nextcloud.com/t/file-is-locked-how-to-unlock/1883): > > You can’t access files because they are locked and you find such errors in your logfile: {"reqId":"0DijSqEkfOg2iyh9VD8J","remoteAddr":"xx.xx.xx.xx","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 423 \\\"path\\\/file.extension\\\" is locked\",\"Exception\":\"OCA\\\\DAV\\\\Connector\\\\Sabre\\\\Exception\\\\FileLocked\",\"Code\":0,\"Trace\":\"#0 Manually disable locking state: put Nextcloud in maintenance mode: edit config/config.php and change this line: 'maintenance' =\> tr… However, keeping it disabled if you want to use it for more people is probably not the best idea. ---
**Author:** ![punkyard](https://help.nextcloud.com/user_avatar/help.nextcloud.com/punkyard/32/59179_2.png) [@punkyard](https://help.nextcloud.com/u/punkyard)\ **Post date:** [June 16, 2022, 5:25pm UTC](https://help.nextcloud.com/t/textapp-slow-loading/139797/19 "2022-06-16T17:25:25Z")
hi, this table was empty… ---
**Author:** ![thomas-parb](https://help.nextcloud.com/letter_avatar/thomas-parb/32/5_5575768a8748004e209b776fc1b2916d.png) [@thomas-parb](https://help.nextcloud.com/u/thomas-parb)\ **Post date:** [October 28, 2022, 8:32pm UTC](https://help.nextcloud.com/t/textapp-slow-loading/139797/20 "2022-10-28T20:32:20Z")
Hi - i ifxed the slowness by setting the default timeout of the redis server vom 0.5 to 1.5 - now documents opening fast again! Here the part from config.php: ‘memcache.local’ =\> ‘\OC\Memcache\APCu’, ‘memcache.locking’ =\> ‘\OC\Memcache\Redis’, ‘overwriteprotocol’ =\> ‘https’, ‘preview\_max\_x’ =\> 1024, ‘preview\_max\_y’ =\> 768, ‘preview\_max\_scale\_factor’ =\> 1, ‘profile.enabled’ =\> false, ‘redis’ =\> array ( ‘host’ =\> ‘/var/run/redis/redis-server.sock’, ‘port’ =\> 0, **‘timeout’ =\> 1.5,** ‘dbindex’ =\> 1, only Problem - it works only for cached files - not for fresh opend - but reopening is much faster… best - Tom ---
**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [December 13, 2024, 2:18pm UTC](https://help.nextcloud.com/t/textapp-slow-loading/139797/21 "2024-12-13T14:18:48Z")