Terms Of Service APP issues


we activated the App Terms_of_use https://apps.nextcloud.com/apps/terms_of_service and use onlyOffcie and have some trouble

  • If sharing a public link to a file and the “extern” user wants to open it with OnlyOffice, it doesnt work an shows “Error, download failed”

  • Another case: If the user is first installing the client and wants to upload files, the Terms of service doesnt show up and the suer cant sync files, first the user has to login into nextcloud from browser, accepting terms of service and then needs to start client after accepting terms of use

Is there any solution for the described rrror and the possibility to show terms of service also in the client?

Try their github repo issues.


Hi @say,
You are missing the required support template. Please fill this form out and edit into your post.

This will give us the technical info and logs needed to help you! Thanks.