#  temporary 2fa code generated by 2fa admin tools not accepted when client uses it 

**URL:** <https://help.nextcloud.com/t/temporary-2fa-code-generated-by-2fa-admin-tools-not-accepted-when-client-uses-it/245457>\
**Category:** ℹ️ Support\
**Tags:** snap, nc32\
**Created:** [June 4, 2026, 4:02pm UTC](https://help.nextcloud.com/t/temporary-2fa-code-generated-by-2fa-admin-tools-not-accepted-when-client-uses-it/245457 "2026-06-04T16:02:17Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![scubamuc](https://help.nextcloud.com/user_avatar/help.nextcloud.com/scubamuc/32/63165_2.png) [@scubamuc](https://help.nextcloud.com/u/scubamuc)\
**Post date:** [June 4, 2026, 8:44pm UTC](https://help.nextcloud.com/t/temporary-2fa-code-generated-by-2fa-admin-tools-not-accepted-when-client-uses-it/245457/2 "2026-06-04T20:44:59Z")

</div>

Hey @esolomon, welcome to the Nextcloud community and thanks for supporting Nextcloud snap 🤝

Sorry to hear you are having issues with your Nextcloud snap installation. If you’ve come this far, you’re on the right track! There is a good chance someone in the community has had a similar issue and knows how to resolve it.

In order to help you we’ll need some Information to get an Idea of your setup, so post the output of the following command allowing us to look at your redacted configuration file:

```auto
sudo nextcloud.occ config:list

```

Nextcloud logs are very verbose, thus your logs will certainly help resolve your issue. access your logs by following [how to manage Nextcloud snap logs](https://help.nextcloud.com/t/how-to-manage-nextcloud-snap-logs/216226) or you could [run the debugging script](https://help.nextcloud.com/t/how-to-manage-nextcloud-snap-logs/216226#p-649886-issue-debugging-script-11) and post the result here or paste the result of the following command:

```auto
sudo tail -n 20 /var/snap/nextcloud/current/logs/nextcloud.log

```

Below are some links to how-to’s answering frequently asked questions and may help you help yourself;

- [How to install Nextcloud snap](https://help.nextcloud.com/t/how-to-install-nextcloud-snap/216058)
- [How to configure Nextcloud snap](https://help.nextcloud.com/t/how-to-configure-nextcloud-snap/216036)
- [How to edit config.php for Nextcloud snap](https://help.nextcloud.com/t/how-to-edit-config-php-for-nextcloud-snap/218564)
- [How to use OCC management console for Nextcloud snap](https://help.nextcloud.com/t/how-to-use-occ-management-console-for-nextcloud-snap/216111)
- [How to revert Nextcloud snap after failed update](https://help.nextcloud.com/t/how-to-revert-nextcloud-snap-after-failed-update/216034)
- [How to manage failed automatic update in Nextcloud snap](https://help.nextcloud.com/t/how-to-manage-failed-automatic-update-in-nextcloud-snap/230652)
- [Nextcloud snap wiki and support](https://help.nextcloud.com/t/nextcloud-snap-wiki-and-support/197783)

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_[View the full topic](https://help.nextcloud.com/t/temporary-2fa-code-generated-by-2fa-admin-tools-not-accepted-when-client-uses-it/245457)._