TCP Connection closed by client using TURN Server test of NC Talk

Von_Loid · May 13, 2021, 1:35am

Hi, i’m using the turn server test button on the NextCloud Talk
and on the backend it says TCP connection closed by client.
Any idea?

wwe · May 13, 2021, 10:23pm

and what is the problem?

Von_Loid · May 14, 2021, 2:08am

TCP connection closed by client.
here is the error when i click the “Test this server”
Error: No working ICE candidates returned by the turn server

apg1980 · May 14, 2021, 8:45am

i have this as well, i dont know if its related to an update.
the tcp test failes (it worked before, all firewall ports are forwardet) only udp works successfully.

wwe · May 14, 2021, 8:14pm

@apg1980 I’m successfully running both NC21 and coturn as docker containers - at least it looks there is no general issue with NC.

@Von_Loid the log tells you connection i closed at the second step. For me it sounds like network connectivity works but there is some logical problem, maybe user/password. Please describe you setup more detailed: how you setup NC and TURN server, which versions are in place etc. did it work before or is it new installation.

Von_Loid · May 18, 2021, 6:50am

NC21 coturn Version Coturn-4.5.2 ‘dan Eider’
using a ip address from my vps.