Support intro
Sorry to hear you’re facing problems. 
The community help forum (help.nextcloud.com) is for home and non-enterprise users. Support is provided by other community members on a best effort / “as available” basis. All of those responding are volunteering their time to help you.
If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.
Getting help
In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can.
Before clicking submit: Please check if your query is already addressed via the following resources:
- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).
Hello Nextcloud friends ![]()
I hope you can help, I realise that as I’m not self-hosting Nextcloud that this might not be the right place to ask this question, but perhaps you can point me to the right place. I did ask on the Murena forums but they don’t seem to know the answer.
The Basics
- Nextcloud Server version (e.g., 29.x.x):
I don't know - Murena's Nextcloud instance
- Operating system and version (e.g., Ubuntu 24.04):
Unknown
- Web server and version (e.g, Apache 2.4.25):
Unknown
- Reverse proxy and version _(e.g. nginx 1.27.2)
Unknown
- PHP version (e.g, 8.3):
Unknown
- Is this the first time you’ve seen this error? (Yes / No):
Yes
- When did this problem seem to first start?
A few days ago
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
Unknown
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
Unknown
Summary of the issue you are facing:
I use the Murena.io instance of Nextcloud but mainly for hosting my calendar and tasks, I rarely use the webapp. I have a few calendars set up, some are tasks only and some are events+tasks. However, whilst looking at the tasks and calendar in the webapp something strange happened - now tasks that are in an events+tasks calendar no longer appear in the tasks webapp! When I look in the calendar webapp they are there, but when I go to the tasks webapp these calendars are listed on the left initially but then disappear! I’ve looked in settings but can’t see any filters I’ve got applied. Any clues please?
Steps to replicate it (hint: details matter!):
- I’m not sure what the steps were, but I did change a few settings in the calendar webapp relating to what is shown e.g. tasks, birthdays, week numbers.
Log entries
Nextcloud
I can’t access these logs.
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
Content-Security-Policy warnings 2
content script, url:https://murena.io/apps/tasks/collections/all contentscript.js:534:11
Request for font "Noto Sans" blocked at visibility level 2 (requires 3)
all
Request for font "Liberation Sans" blocked at visibility level 2 (requires 3)
all
Request for font "Noto Sans" blocked at visibility level 2 (requires 3)
all
Request for font "Liberation Sans" blocked at visibility level 2 (requires 3)
all
Request for font "Noto Sans" blocked at visibility level 2 (requires 3)
utils.js:251:22
Request for font "Liberation Sans" blocked at visibility level 2 (requires 3)
utils.js:251:22
Initializing unified search plugin-filters from talk talk-search.js:1:192178
DOMContentLoaded contentscript.js:645:13
Request for font "Noto Sans" blocked at visibility level 2 (requires 3)
all
Request for font "Liberation Sans" blocked at visibility level 2 (requires 3)
all
Request for font "Noto Sans" blocked at visibility level 2 (requires 3)
all
Request for font "Liberation Sans" blocked at visibility level 2 (requires 3)
all
Notifications permissions not yet requested NotificationsApp-Djbul6i_.chunk.mjs:86:59281
Polling interval updated to 30000 NotificationsApp-Djbul6i_.chunk.mjs:86:58364
Started background fetcher as session_keepalive is enabled NotificationsApp-Djbul6i_.chunk.mjs:86:55524
Source map error: Error: request failed with status 404
Stack in the worker:networkRequest@resource://devtools/client/shared/source-map-loader/utils/network-request.js:43:9
Resource URL: https://murena.io/custom_apps/spreed/js/talk-search.js?v=4689034d-85
Source Map URL: talk-search.js.map?v=9fb486c5c5b6349c
Request for font "Noto Sans" blocked at visibility level 2 (requires 3)
all
Request for font "Liberation Sans" blocked at visibility level 2 (requires 3)
all
Request for font "Noto Sans" blocked at visibility level 2 (requires 3)
all
Request for font "Liberation Sans" blocked at visibility level 2 (requires 3)
all
Got notification data, restoring default polling interval. NotificationsApp-Djbul6i_.chunk.mjs:86:57319
Request for font "Noto Sans" blocked at visibility level 2 (requires 3)
all
Request for font "Liberation Sans" blocked at visibility level 2 (requires 3)
all
Request for font "Noto Sans" blocked at visibility level 2 (requires 3)
all
Request for font "Liberation Sans" blocked at visibility level 2 (requires 3)
all
Error: Could not extract integer from "undefined"
C0 ical.js:3489
Es ical.js:6050
_stringToData ical.js:5667
fromICAL ical.js:6594
_parseValue ical.js:2507
_handleContentLine ical.js:2483
qu ical.js:2243
_eachLine ical.js:2739
qu ical.js:2242
cn task.js:51
r calendars.js:827
getTasksFromCalendar calendars.js:826
sz vuex.esm-bundler.js:322
dispatch vuex.esm-bundler.js:1055
dispatch vuex.esm-bundler.js:937
fetchTasks App.vue:114
fetchTasks App.vue:114
beforeMount App.vue:111
Wr runtime-core.esm-bundler.js:3104
td runtime-core.esm-bundler.js:199
Qn runtime-core.esm-bundler.js:206
__weh runtime-core.esm-bundler.js:3084
wc shared.esm-bundler.js:85
ke runtime-core.esm-bundler.js:6097
run reactivity.esm-bundler.js:260
V runtime-core.esm-bundler.js:6280
H runtime-core.esm-bundler.js:6052
ue runtime-core.esm-bundler.js:6004
D runtime-core.esm-bundler.js:5503
me runtime-core.esm-bundler.js:6833
mount runtime-core.esm-bundler.js:4255
mount runtime-dom.esm-bundler.js:1919
<anonymous> main.js:67
index-BhB2enTW.chunk.mjs:145:41119
Error: Could not extract integer from "UNDEFINED"
C0 ical.js:3489
Es ical.js:6050
_stringToData ical.js:5667
fromICAL ical.js:6594
_parseValue ical.js:2507
_handleContentLine ical.js:2483
qu ical.js:2243
_eachLine ical.js:2739
qu ical.js:2242
cn task.js:51
r calendars.js:827
getTasksFromCalendar calendars.js:826
sz vuex.esm-bundler.js:322
dispatch vuex.esm-bundler.js:1055
dispatch vuex.esm-bundler.js:937
fetchTasks App.vue:114
fetchTasks App.vue:114
beforeMount App.vue:111
Wr runtime-core.esm-bundler.js:3104
td runtime-core.esm-bundler.js:199
Qn runtime-core.esm-bundler.js:206
__weh runtime-core.esm-bundler.js:3084
wc shared.esm-bundler.js:85
ke runtime-core.esm-bundler.js:6097
run reactivity.esm-bundler.js:260
V runtime-core.esm-bundler.js:6280
H runtime-core.esm-bundler.js:6052
ue runtime-core.esm-bundler.js:6004
D runtime-core.esm-bundler.js:5503
me runtime-core.esm-bundler.js:6833
mount runtime-core.esm-bundler.js:4255
mount runtime-dom.esm-bundler.js:1919
<anonymous> main.js:67
index-BhB2enTW.chunk.mjs:145:41119
I can’t see anything noteworthy in the Network tab, it looks like every calendar is loaded the same, both tasks-only and events+tasks ones.
Web server / Reverse Proxy
I can’t access this.
Configuration
Nextcloud
I can’t access this.
Apps
I can’t access this.
Thanks ![]()