# Talk video recording transcription (stt\_whisper2) can't find produced files. **URL:** \ **Category:** šŸ’¬ Talk (spreed)\ **Tags:** nc34, app\_api, turn, talk-app, aio\ **Created:** [September 28, 2026, 4:46pm UTC](https://help.nextcloud.com/t/talk-video-recording-transcription-stt-whisper2-cant-find-produced-files/250270 "2026-09-28T16:46:35Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![Andrei\_Bondarev](https://help.nextcloud.com/user_avatar/help.nextcloud.com/andrei_bondarev/32/80105_2.png) [@Andrei\_Bondarev](https://help.nextcloud.com/u/Andrei_Bondarev)\ **Post date:** [September 28, 2026, 4:46pm UTC](https://help.nextcloud.com/t/talk-video-recording-transcription-stt-whisper2-cant-find-produced-files/250270/1 "2026-09-28T16:46:35Z")
> **Support intro** > > Sorry to hear youā€™re facing problems šŸ™ > > _**[help.nextcloud.com](http://help.nextcloud.com) is for home/non-enterprise users. If youā€™re running a business, paid support can be accessed via [portal.nextcloud.com](http://portal.nextcloud.com) where we can ensure your business keeps running smoothly.**_ > > In order to help you as quickly as possible, before clicking **Create Topic** please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces: > > ```auto > example > > ``` > > Or for longer, use three backticks above and below the code snippet: > > ```auto > longer > example > here > > ``` > > Some or all of the below information will be requested if it isnā€™t supplied; for fastest response please provide as much as you can ā¤ > > Some useful links to gather information about your Nextcloud Talk installation: > Information about Signaling server: `/index.php/index.php/settings/admin/talk#signaling_server` > Information about TURN server: `/index.php/settings/admin/talk#turn_server` > Information about STUN server: `/index.php/settings/admin/talk#stun_server` Nextcloud version: AIO`Nextcloud Hub 26 Spring (35.0.1)` Talk Server version : 2.1.1 docker Custom Signaling server configured: `no` Custom TURN server configured: `no` Custom STUN server configured: `no` Custom HARP image: not AIOā€™s internal. Separate image (image: [Package nextcloud-appapi-harp Ā· GitHub](http://ghcr.io/nextcloud/nextcloud-appapi-harp:release)) exApp added: stt\_whisper2 (CPU mode) Talk\>Recording transcription: enabled -- Dear community! Iā€™m not sure whether my case is bug or a feature). The feature Iā€™m aiming for is automatic transcription of the video record of the Talk call. The record itself is saved in the /Records/sth folder in the mp4 format. Quality is good. After the call end, I see the work of the whisper in the containerā€™s log: ```shell TRACE: HTTP connection made TRACE: ASGI [8] Started scope={'type': 'http', 'asgi': {'version': '3.0', 'spec_version': '2.3'}, 'http_version': '1.1', 'server': ('/tmp/exapp.sock', None), 'client': None, 'scheme': 'http', 'root_path': '', 'headers': '<...>', 'state': {}, 'method': 'POST', 'path': '/trigger', 'raw_path': b'/trigger', 'query_string': b'providerId=stt_whisper2%3Afaster-whisper-large-v3'} TRACE: ASGI [8] Send {'type': 'http.response.start', 'status': 200, 'headers': '<...>'} INFO: - "POST /trigger?providerId=stt_whisper2%3Afaster-whisper-large-v3 HTTP/1.1" 200 OK TRACE: ASGI [8] Send {'type': 'http.response.body', 'body': '<2 bytes>'} TRACE: ASGI [8] Completed 14:37:10 - stt_whisper2 - INFO - Next task: 4 14:37:10 - stt_whisper2 - INFO - model: faster-whisper-large-v3 enhanced: False 14:37:10 - stt_whisper2 - INFO - generating transcription 14:37:11 - faster_whisper - INFO - Processing audio with duration 09:01.099 14:37:12 - faster_whisper - INFO - VAD filter removed 01:02.107 of audio TRACE: HTTP connection lost 14:37:19 - faster_whisper - INFO - Detected language 'ru' with probability 0.99 14:49:44 - stt_whisper2 - INFO - transcription generated: 753.4668653400149s ``` Also, thereā€™s a CPU load as expected. However, I canā€™t find a transcription) Where it is supposed to be found? Maybe it is expected way of operation?? If I use AI assistant on the video recording file directly to generate subtitles, the whisper processing repeats, I see the same logs in the stt\_whisper2 image. And this way I can save a srt file using a provided ā€˜Save this mediaā€™ action. Thus it is saved at the /Assistant/some-number.srt . ```auto TRACE: HTTP connection made TRACE: ASGI [9] Started scope={'type': 'http', 'asgi': {'version': '3.0', 'spec_version': '2.3'}, 'http_version': '1.1', 'server': ('/tmp/exapp.sock', None), 'client': None, 'scheme': 'http', 'root_path': '', 'headers': '<...>', 'state': {}, 'method': 'POST', 'path': '/trigger', 'raw_path': b'/trigger', 'query_string': b'providerId=stt_whisper2_subtitles%3Afaster-whisper-large-v3'} TRACE: ASGI [9] Send {'type': 'http.response.start', 'status': 200, 'headers': '<...>'} INFO: - "POST /trigger?providerId=stt_whisper2_subtitles%3Afaster-whisper-large-v3 HTTP/1.1" 200 OK TRACE: ASGI [9] Send {'type': 'http.response.body', 'body': '<2 bytes>'} TRACE: ASGI [9] Completed 15:59:31 - stt_whisper2 - INFO - Next task: 5 15:59:31 - stt_whisper2 - INFO - model: faster-whisper-large-v3 enhanced: False 15:59:31 - stt_whisper2 - INFO - generating transcription 15:59:32 - faster_whisper - INFO - Processing audio with duration 09:01.099 15:59:33 - faster_whisper - INFO - VAD filter removed 01:02.107 of audio TRACE: HTTP connection lost 15:59:40 - faster_whisper - INFO - Detected language 'ru' with probability 0.99 16:11:59 - stt_whisper2 - INFO - transcription generated: 748.1169894807972s ``` The question is - how to make a file available after the first pass of the transcription? How is this whole transcription supposed to work? Iā€™ve installed live transcription also, it works, but it doesnā€™t produce any file output, so it is not used anymore.