Talk recording server resulting videos just show what appears to be a login screen with "Connection could not be established. Trying again ..."

ℹ️ Support 💬 Talk (spreed)
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Sorry to hear you’re facing problems :slightly_frowning_face:

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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Some useful links to gather information about your Nextcloud Talk installation:
Information about Signaling server: /index.php/index.php/settings/admin/talk#signaling_server
Information about TURN server: /index.php/settings/admin/talk#turn_server
Information about STUN server: /index.php/settings/admin/talk#stun_server

Nextcloud version (eg, 24.0.1): 32.0.3
Talk Server version (eg, 14.0.2): 22.0.5
Custom Signaling server configured: yes, unknown/go1.24.4
Custom TURN server configured: yes
Custom STUN server configured: yes

In case the web version of Nextcloud Talk is involved:
Operating system (eg, Windows/Ubuntu/…): Windows
Browser name and version (eg, Chrome v101): Firefox and Chrome

In case mobile Nextcloud Talk apps are involved:
Talk iOS version (eg, 14.0.2): N/A
Talk Android version (eg, 14.0.2): 22.0.3

The issue you are facing: The High performance backend seems to be working fine in all tested scenarios… including p2p, Stun, and Turn. I have installed the recording server in a docker container on my own hosted linux server. All health checks (withing Nextcloud) appear healthy. I can start a coference call and turn on recording. It all works well, it seems. Note: It does take a moment for recording to actually start, though, but it does. When stopping recording, it even generates the resulting file. All looks good to that point. HOWEVER, when I review/watch the recording, it keeps cycling what appears to be a login screen with a message in the middle saying “Connection could not be established. Trying again …”. That continues for as long as I let the recording of the meeting run. That is all we see instead of the actual meeting content.

Is this the first time you’ve seen this error? (Y/N): Y. However, this is a NEW install.

Steps to replicate it:

  1. Start a call with at least one, preferably more, users

  2. Click start recording, let run for a bit, then stop recording.

  3. Review the resulting recording file in your Nextcloud files.

The output of your Nextcloud log in Admin > Logging or errors in nextcloud.log in /var/www/:

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The output of your Apache/nginx/system log in /var/log/____:

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Your browser log if relevant (javascript console log, network log, etc.):

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