- Nextcloud Server version (e.g., 29.x.x):
Nextcloud AIO v11.4.0
- Operating system and version (e.g., Ubuntu 24.04):
debian 12
- Is this the first time you’ve seen this error? (Yes / No):
yes
- When did this problem seem to first start?
idk
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
aio
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
no
Summary of the issue you are facing:
yesterday i discovered tags and immediately applied some. at first, the tags were visible on shares section but after some time they’re gone. sometimes it’s appearing in shares tab but after page load fully they’re going. is it a bug or am i missing something? i tried both firefox normal and developer edition.
Steps to replicate it (hint: details matter!):
- have shared files
- assign tags to them
- go shares tab
- see there is no tags associated with files. but in original file location tags are present.
screenshots:
original folder:
shares tab:
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
there is no log entry related to this issue's date
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
root@<redacted bcz of google>:~# docker exec -u 33 -it nextcloud-aio-nextcloud php occ config:list system
{
"system": {
"one-click-instance": true,
"one-click-instance.user-limit": 100,
"memcache.local": "\\OC\\Memcache\\APCu",
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"check_data_directory_permissions": false,
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"password": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"overwritehost": "nc.<redacted bcz of google>.com",
"overwriteprotocol": "https",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"localhost",
"nc.<redacted bcz of google>.com"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "pgsql",
"version": "31.0.7.1",
"overwrite.cli.url": "https:\/\/nc.<redacted bcz of google>.com\/",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"maintenance": false,
"loglevel": 2,
"log_type": "file",
"logfile": "\/var\/www\/html\/data\/nextcloud.log",
"log_rotate_size": 10485760,
"log.condition": {
"apps": [
"admin_audit"
]
},
"preview_max_x": 2048,
"preview_max_y": 2048,
"jpeg_quality": 60,
"enabledPreviewProviders": {
"1": "OC\\Preview\\Image",
"2": "OC\\Preview\\MarkDown",
"3": "OC\\Preview\\MP3",
"4": "OC\\Preview\\TXT",
"5": "OC\\Preview\\OpenDocument",
"6": "OC\\Preview\\Movie",
"7": "OC\\Preview\\Krita",
"0": "OC\\Preview\\Imaginary",
"23": "OC\\Preview\\ImaginaryPDF"
},
"enable_previews": true,
"upgrade.disable-web": true,
"mail_smtpmode": "smtp",
"trashbin_retention_obligation": "auto, 30",
"versions_retention_obligation": "auto, 30",
"activity_expire_days": 30,
"simpleSignUpLink.shown": false,
"share_folder": "\/Shared",
"one-click-instance.link": "https:\/\/nextcloud.com\/all-in-one\/",
"upgrade.cli-upgrade-link": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/2726",
"updatedirectory": "\/nc-updater",
"maintenance_window_start": 100,
"allow_local_remote_servers": true,
"davstorage.request_timeout": 40000,
"htaccess.RewriteBase": "\/",
"dbpersistent": false,
"auth.bruteforce.protection.enabled": true,
"ratelimit.protection.enabled": true,
"files_external_allow_create_new_local": false,
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"preview_imaginary_url": "***REMOVED SENSITIVE VALUE***",
"preview_imaginary_key": "***REMOVED SENSITIVE VALUE***",
"skeletondirectory": "",
"twofactor_enforced": "true",
"twofactor_enforced_groups": [
"users"
],
"twofactor_enforced_excluded_groups": [],
"defaultapp": "files",
"session_lifetime": "900",
"remember_login_cookie_lifetime": "0",
"session_keepalive": "false",
"auto_logout": "true",
"documentation_url.server_logs": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/5425",
"data-fingerprint": "9917db2f2ea20e52966214c0d7bd6667",
"updatechecker": false,
"DOMAIN": "nc.<redacted bcz of google>.com"
}
}
Apps
The output of occ app:list (if possible).
root@<redacted bcz of google>:~# docker exec -u 33 -it nextcloud-aio-nextcloud php occ app:list
Enabled:
- activity: 4.0.0
- admin_audit: 1.21.0
- bruteforcesettings: 4.0.0
- calendar: 5.3.6
- circles: 31.0.0
- cloud_federation_api: 1.14.0
- comments: 1.21.0
- contactsinteraction: 1.12.0
- dashboard: 7.11.0
- dav: 1.33.0
- encryption: 2.19.0
- federatedfilesharing: 1.21.0
- federation: 1.21.0
- files: 2.3.1
- files_downloadlimit: 4.0.0
- files_pdfviewer: 4.0.0
- files_reminders: 1.4.0
- files_sharing: 1.23.1
- files_trashbin: 1.21.0
- files_versions: 1.24.0
- firstrunwizard: 4.0.0
- logreader: 4.0.0
- lookup_server_connector: 1.19.0
- nextcloud-aio: 0.8.0
- nextcloud_announcements: 3.0.0
- notifications: 4.0.0
- notify_push: 1.1.0
- oauth2: 1.19.1
- password_policy: 3.0.0
- photos: 4.0.0
- privacy: 3.0.0
- profile: 1.0.0
- provisioning_api: 1.21.0
- related_resources: 2.0.0
- serverinfo: 3.0.0
- settings: 1.14.0
- sharebymail: 1.21.0
- support: 3.0.0
- systemtags: 1.21.1
- text: 5.0.0
- theming: 2.6.1
- twofactor_backupcodes: 1.20.0
- twofactor_totp: 13.0.0-dev.0
- updatenotification: 1.21.0
- user_status: 1.11.0
- viewer: 4.0.0
- webhook_listeners: 1.2.0
- workflowengine: 2.13.0
Disabled:
- app_api: 5.0.2 (installed 4.0.5)
- contacts: 7.2.0 (installed 7.2.0)
- deck: 1.15.1 (installed 1.15.1)
- files_external: 1.23.0
- notes: 4.12.2 (installed 4.12.2)
- recommendations: 4.0.0 (installed 3.0.0)
- survey_client: 3.0.0 (installed 2.0.0)
- suspicious_login: 9.0.1
- tasks: 0.16.1 (installed 0.16.1)
- twofactor_nextcloud_notification: 5.0.0
- user_ldap: 1.22.0
- weather_status: 1.11.0 (installed 1.10.0)