Table of contents (TOC)

ℹ️ Support
1
Support intro

Sorry to hear you’re facing problems. :slightly_frowning_face:

The community help forum (help.nextcloud.com) is for home and non-enterprise users. Support is provided by other community members on a best effort / “as available” basis. All of those responding are volunteering their time to help you.

If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.

Getting help

In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can.

Before clicking submit: Please check if your query is already addressed via the following resources:

(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).

Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart:

The Basics

  • Nextcloud Server version (e.g., 29.x.x):
    • No idea, whatever the Uni Graz uses
  • Operating system and version (e.g., Ubuntu 24.04):
    • Mint 22 Wilma (but it's not an OS problem)
  • Web server and version (e.g, Apache 2.4.25):
    • no idea
  • Reverse proxy and version _(e.g. nginx 1.27.2)
    • no idea
  • PHP version (e.g, 8.3):
    • no idea
  • Is this the first time you’ve seen this error? (Yes / No):
    • Me yes, but several others have reported it
  • When did this problem seem to first start?
    • at least as far back as 2020, judging by other people's comments
  • Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
    • Installation? It's a web app... If you mean how the Uni Graz installed it, no idea, you'd have to ask them.
  • Are you using CloudfIare, mod_security, or similar? (Yes / No)
    • me personally, no; I'm a user. I strongly suggest you split "help" into for users, for admins. Most of this is irrelevant to users, who will just be perturbed by what they'll see as technobabble.

Summary of the issue you are facing:

I cannot see where to insert a TOC. Yes, I’ve searched the user manuals etc but all that comes up is the TOC OF the user manual. I am clearly not the only person who has this issue, and not a single reply to them has been given. In at least 6 years.

Steps to replicate it (hint: details matter!):

  1. Try to insert a TOC in your document.

  2. Realise there is no obvious way to do it.

  3. Google it and realise other people have the same problem but that the admins then close the thread with no solution. (Side note: could you in general NOT do that. Cheers.)

Log entries

No log, this is a either a missing feature, or terrible design so that an extant feature is hidden, and it is impossible for a user to tell which.

Nextcloud

Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.

Web Browser

If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.

PASTE

Web server / Reverse Proxy

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE

Configuration

Nextcloud

The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):

PASTE HERE

Apps

The output of occ app:list (if possible).

Tips for increasing the likelihood of a response

  • Use the preformatted text formatting option in the editor for all log entries and configuration output.
  • If screenshots are useful, feel free to include them.
    • If possible, also include key error output in text form so it can be searched for.
  • Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.
2

I love cheeky users. Really. Having no clue at all but demanding help in a rude way. That makes everyone really happy and willing to help.

You introduced yourself quite good to the community-forum of NC, where 95% of all members are homeusers.

So here’s my answer to your “problem”.

  • you are a user of at least one softwaresuite which got installed by “Uni Graz”. So the guys there (most probably the IT support-team) is the first and only place to ask your questions. Nobody else here knows what they have installed and how. Sometimes such “little” things do matter
  • you even did omit to tell anyone here where exactly you want to enter your table of contents… Even if it was the build in office-app from Nextcloud (we can’t be sure of it, nobody else here knows what “Uni Graz” is running) we still don’t know which app exactly they installed as there are at least 2 different office-apps running with NC.
    We even don’t know what kind of document you are writing as there are many possibilities… could be a markdown one, a latex-one or whatever.
  • last but not least, if you want to persuade a volounteer to help you with your problem(s) you better ask them in a nice way… it might be more successful to be polite rather than scaring everone away with such a harsh tone. (this could even be a lesson for life).
3

Actually, I think you don’t really deserve this, but I did a quick search and found this: https://it.uni-graz.at/de/anleitungen/unicloud-ein-sicherer-ort-fuer-daten/

And on that page there’s a link to the Anleitung uniCLOUD, which states that they are using Collabora Online.

Then I Googled “Collabora Online create table of contents” and found this:
https://www.youtube.com/watch?v=sNBsiV1qqy0

You’re welcome. :wink: