Cut to the chase
{
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"time": "2023-10-17T10:04:46+00:00",
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},
{
"file": "/var/www/html/lib/private/AppFramework/App.php",
"line": 183,
"function": "dispatch",
"class": "OC\\AppFramework\\Http\\Dispatcher",
"type": "->",
"args": [
[
"OC\\Core\\Controller\\TwoFactorChallengeController"
],
"solveChallenge"
]
},
{
"file": "/var/www/html/lib/private/Route/Router.php",
"line": 315,
"function": "main",
"class": "OC\\AppFramework\\App",
"type": "::",
"args": [
"OC\\Core\\Controller\\TwoFactorChallengeController",
"solveChallenge",
[
"OC\\AppFramework\\DependencyInjection\\DIContainer"
],
[
"totp",
"core.TwoFactorChallenge.solveChallenge"
]
]
},
{
"file": "/var/www/html/lib/base.php",
"line": 1068,
"function": "match",
"class": "OC\\Route\\Router",
"type": "->",
"args": [
"/login/challenge/totp"
]
},
{
"file": "/var/www/html/index.php",
"line": 36,
"function": "handleRequest",
"class": "OC",
"type": "::",
"args": [
]
}
],
"File": "/var/www/html/3rdparty/doctrine/dbal/src/Driver/PDO/Statement.php",
"Line": 101
}
}
},
"CustomMessage": "--"
}
}
Nextcloud version: eg, 27.1.2Operating system and version:Docker/Arch LinuxApache or nginx version: From DockerPHP version:From Docker`
The issue you are facing:
Since the recent update from 27.0.2 to 27.1.2, it’s no longer possible to log in.
Existing sessions continue to work.
When calling /login/challenge/totp, there’s an error about oc_ratelimit_entries missing from the database.
Is this the first time you’ve seen this error? Y
Steps to replicate it:
- Go to login screen without an active session
- Enter username/password
- Enter MFA code
The output of your Nextcloud log in Admin > Logging:
Difficult without access to the GUI.
There’s a OC\User\NoUserException: Backends provided no user object that I wrote down earlier, which I assume belongs to a group folder in limbo.
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'htaccess.RewriteBase' => '/',
'memcache.local' => '\\OC\\Memcache\\APCu',
'apps_paths' =>
array (
0 =>
array (
'path' => '/var/www/html/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/www/html/custom_apps',
'url' => '/custom_apps',
'writable' => true,
),
),
'instanceid' => 'xxxxxxxxxxx',
'passwordsalt' => 'xxxxxxxxxxxxxxxxxxxxxxxx',
'secret' => 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx',
'trusted_domains' =>
array (
0 => 'xxxxxxxx',
1 => 'rockpro64',
),
'trashbin_retention_obligation' => 'auto, 30',
'datadirectory' => '/var/www/html/data',
'dbtype' => 'pgsql',
'version' => '27.1.2.1',
'overwriteprotocol' => 'https',
'dbname' => 'nextcloud',
'installed' => true,
'maintenance' => false,
'dbhost' => '172.17.0.1:5434',
'dbuser' => 'nextcloud',
'dbpassword' => 'xxxxxxxxxxxxxxxxxxxxxxxxx',
'theme' => '',
'loglevel' => 0,
'mail_smtpmode' => 'smtp',
'mail_smtpsecure' => 'tls',
'mail_sendmailmode' => 'smtp',
'mail_domain' => 'xxxxxxxxxxxxxxxxxxx',
'mail_from_address' => 'xxxxxxxxxxxxxxx',
'mail_smtpauth' => 1,
'mail_smtphost' => 'xxxxxxxxxxxxxxxxxx',
'mail_smtpport' => '587',
'mail_smtpname' => 'xxxxxxxxxxx',
'mail_smtppassword' => 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx',
'mail_smtpauthtype' => 'LOGIN',
'overwrite.cli.url' => 'https://xxxxxxxxxxxxxxxxxxxxxx',
'app_install_overwrite' =>
array (
0 => 'issuetemplate',
),
);
The output of your Apache/nginx/system log in /var/log/____:
"GET /login/challenge/totp?redirect_url=/apps/tasks/ HTTP/2.0" 9640 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/118.0" "-"
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
The error is in the collapsible element above.
