Synology DSM7: NC Update 21.0.9 fails

Nextcloud version 21.0.3.1
Operating system and version DSM 7, actually don't know what's beneath that
Apache or nginx version Nginx
PHP version 7.3

The issue you are facing: 1. Try I was stuck at deleting old Files, now I’m stuck at Extracting Files.

  • Extracting

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Is this the first time you’ve seen this error? (Y/N): N

Steps to replicate it:

  1. Start Update
  2. Wait
  3. Error

The output of your Nextcloud log in Admin > Logging:

Can't access that anymore. Logs from DSM7 Docker->Log: (Keeps repeating)

date	stream	content
2022-05-05 14:15:10	stdout	crond[426]: wakeup dt=10
2022-05-05 14:15:02	stdout	Could not open input file: /config/www/nextcloud/cron.php
2022-05-05 14:15:00	stdout	crond[426]: USER root pid 1046 cmd s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:15:00	stdout	crond[1046]: child running /bin/ash
2022-05-05 14:15:00	stdout	crond[426]: USER root pid 1045 cmd run-parts /etc/periodic/15min
2022-05-05 14:15:00	stdout	crond[1045]: child running /bin/ash
2022-05-05 14:15:00	stdout	crond[426]:  job: 0 s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:15:00	stdout	crond[426]:  line s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:15:00	stdout	crond[426]:  line run-parts /etc/periodic/monthly
2022-05-05 14:15:00	stdout	crond[426]:  line run-parts /etc/periodic/weekly
2022-05-05 14:15:00	stdout	crond[426]:  line run-parts /etc/periodic/daily
2022-05-05 14:15:00	stdout	crond[426]:  line run-parts /etc/periodic/hourly
2022-05-05 14:15:00	stdout	crond[426]:  job: 0 run-parts /etc/periodic/15min
2022-05-05 14:15:00	stdout	crond[426]:  line run-parts /etc/periodic/15min
2022-05-05 14:15:00	stdout	crond[426]: file root:
2022-05-05 14:15:00	stdout	crond[426]: wakeup dt=60
2022-05-05 14:14:00	stdout	crond[426]:  line s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:14:00	stdout	crond[426]:  line run-parts /etc/periodic/monthly
2022-05-05 14:14:00	stdout	crond[426]:  line run-parts /etc/periodic/weekly
2022-05-05 14:14:00	stdout	crond[426]:  line run-parts /etc/periodic/daily
2022-05-05 14:14:00	stdout	crond[426]:  line run-parts /etc/periodic/hourly
2022-05-05 14:14:00	stdout	crond[426]:  line run-parts /etc/periodic/15min
2022-05-05 14:14:00	stdout	crond[426]: file root:
2022-05-05 14:14:00	stdout	crond[426]: wakeup dt=60
2022-05-05 14:13:00	stdout	crond[426]:  line s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:13:00	stdout	crond[426]:  line run-parts /etc/periodic/monthly
2022-05-05 14:13:00	stdout	crond[426]:  line run-parts /etc/periodic/weekly
2022-05-05 14:13:00	stdout	crond[426]:  line run-parts /etc/periodic/daily
2022-05-05 14:13:00	stdout	crond[426]:  line run-parts /etc/periodic/hourly
2022-05-05 14:13:00	stdout	crond[426]:  line run-parts /etc/periodic/15min
2022-05-05 14:13:00	stdout	crond[426]: file root:
2022-05-05 14:13:00	stdout	crond[426]: wakeup dt=60
2022-05-05 14:12:00	stdout	crond[426]:  line s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:12:00	stdout	crond[426]:  line run-parts /etc/periodic/monthly
2022-05-05 14:12:00	stdout	crond[426]:  line run-parts /etc/periodic/weekly
2022-05-05 14:12:00	stdout	crond[426]:  line run-parts /etc/periodic/daily
2022-05-05 14:12:00	stdout	crond[426]:  line run-parts /etc/periodic/hourly
2022-05-05 14:12:00	stdout	crond[426]:  line run-parts /etc/periodic/15min
2022-05-05 14:12:00	stdout	crond[426]: file root:
2022-05-05 14:12:00	stdout	crond[426]: wakeup dt=60
2022-05-05 14:11:00	stdout	crond[426]:  line s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:11:00	stdout	crond[426]:  line run-parts /etc/periodic/monthly
2022-05-05 14:11:00	stdout	crond[426]:  line run-parts /etc/periodic/weekly
2022-05-05 14:11:00	stdout	crond[426]:  line run-parts /etc/periodic/daily
2022-05-05 14:11:00	stdout	crond[426]:  line run-parts /etc/periodic/hourly
2022-05-05 14:11:00	stdout	crond[426]:  line run-parts /etc/periodic/15min
2022-05-05 14:11:00	stdout	crond[426]: file root:
2022-05-05 14:11:00	stdout	crond[426]: wakeup dt=50
2022-05-05 14:10:10	stdout	crond[426]: wakeup dt=10
2022-05-05 14:10:04	stdout	Could not open input file: /config/www/nextcloud/cron.php
2022-05-05 14:10:00	stdout	crond[426]: USER root pid 1040 cmd s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:10:00	stdout	crond[1040]: child running /bin/ash
2022-05-05 14:10:00	stdout	crond[426]:  job: 0 s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:10:00	stdout	crond[426]:  line s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:10:00	stdout	crond[426]:  line run-parts /etc/periodic/monthly
2022-05-05 14:10:00	stdout	crond[426]:  line run-parts /etc/periodic/weekly
2022-05-05 14:10:00	stdout	crond[426]:  line run-parts /etc/periodic/daily
2022-05-05 14:10:00	stdout	crond[426]:  line run-parts /etc/periodic/hourly
2022-05-05 14:10:00	stdout	crond[426]:  line run-parts /etc/periodic/15min
2022-05-05 14:10:00	stdout	crond[426]: file root:
2022-05-05 14:10:00	stdout	crond[426]: wakeup dt=60
2022-05-05 14:09:00	stdout	crond[426]:  line s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:09:00	stdout	crond[426]:  line run-parts /etc/periodic/monthly
2022-05-05 14:09:00	stdout	crond[426]:  line run-parts /etc/periodic/weekly
2022-05-05 14:09:00	stdout	crond[426]:  line run-parts /etc/periodic/daily
2022-05-05 14:09:00	stdout	crond[426]:  line run-parts /etc/periodic/hourly
2022-05-05 14:09:00	stdout	crond[426]:  line run-parts /etc/periodic/15min
2022-05-05 14:09:00	stdout	crond[426]: file root:
2022-05-05 14:09:00	stdout	crond[426]: wakeup dt=60
2022-05-05 14:08:00	stdout	crond[426]:  line s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:08:00	stdout	crond[426]:  line run-parts /etc/periodic/monthly
2022-05-05 14:08:00	stdout	crond[426]:  line run-parts /etc/periodic/weekly
2022-05-05 14:08:00	stdout	crond[426]:  line run-parts /etc/periodic/daily
2022-05-05 14:08:00	stdout	crond[426]:  line run-parts /etc/periodic/hourly
2022-05-05 14:08:00	stdout	crond[426]:  line run-parts /etc/periodic/15min
2022-05-05 14:08:00	stdout	crond[426]: file root:
2022-05-05 14:08:00	stdout	crond[426]: wakeup dt=60
2022-05-05 14:07:00	stdout	crond[426]:  line s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:07:00	stdout	crond[426]:  line run-parts /etc/periodic/monthly
2022-05-05 14:07:00	stdout	crond[426]:  line run-parts /etc/periodic/weekly
2022-05-05 14:07:00	stdout	crond[426]:  line run-parts /etc/periodic/daily
2022-05-05 14:07:00	stdout	crond[426]:  line run-parts /etc/periodic/hourly
2022-05-05 14:07:00	stdout	crond[426]:  line run-parts /etc/periodic/15min
2022-05-05 14:07:00	stdout	crond[426]: file root:
2022-05-05 14:07:00	stdout	crond[426]: wakeup dt=60
2022-05-05 14:06:00	stdout	crond[426]:  line s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:06:00	stdout	crond[426]:  line run-parts /etc/periodic/monthly
2022-05-05 14:06:00	stdout	crond[426]:  line run-parts /etc/periodic/weekly
2022-05-05 14:06:00	stdout	crond[426]:  line run-parts /etc/periodic/daily
2022-05-05 14:06:00	stdout	crond[426]:  line run-parts /etc/periodic/hourly
2022-05-05 14:06:00	stdout	crond[426]:  line run-parts /etc/periodic/15min
2022-05-05 14:06:00	stdout	crond[426]: file root:
2022-05-05 14:06:00	stdout	crond[426]: wakeup dt=50
2022-05-05 14:05:10	stdout	crond[426]: wakeup dt=10
2022-05-05 14:05:01	stdout	Could not open input file: /config/www/nextcloud/cron.php
2022-05-05 14:05:00	stdout	crond[426]: USER root pid 1039 cmd s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:05:00	stdout	crond[1039]: child running /bin/ash
2022-05-05 14:05:00	stdout	crond[426]:  job: 0 s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:05:00	stdout	crond[426]:  line s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:05:00	stdout	crond[426]:  line run-parts /etc/periodic/monthly
2022-05-05 14:05:00	stdout	crond[426]:  line run-parts /etc/periodic/weekly
2022-05-05 14:05:00	stdout	crond[426]:  line run-parts /etc/periodic/daily
2022-05-05 14:05:00	stdout	crond[426]:  line run-parts /etc/periodic/hourly
2022-05-05 14:05:00	stdout	crond[426]:  line run-parts /etc/periodic/15min
2022-05-05 14:05:00	stdout	crond[426]: file root:
2022-05-05 14:05:00	stdout	crond[426]: wakeup dt=59
2022-05-05 14:04:01	stdout	crond[426]:  line s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:04:01	stdout	crond[426]:  line run-parts /etc/periodic/monthly
2022-05-05 14:04:01	stdout	crond[426]:  line run-parts /etc/periodic/weekly
2022-05-05 14:04:01	stdout	crond[426]:  line run-parts /etc/periodic/daily
2022-05-05 14:04:01	stdout	crond[426]:  line run-parts /etc/periodic/hourly
2022-05-05 14:04:01	stdout	crond[426]:  line run-parts /etc/periodic/15min
2022-05-05 14:04:01	stdout	crond[426]: file root:
2022-05-05 14:04:01	stdout	crond[426]: wakeup dt=61
2022-05-05 14:03:00	stdout	crond[426]:  line s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:03:00	stdout	crond[426]:  line run-parts /etc/periodic/monthly
2022-05-05 14:03:00	stdout	crond[426]:  line run-parts /etc/periodic/weekly
2022-05-05 14:03:00	stdout	crond[426]:  line run-parts /etc/periodic/daily
2022-05-05 14:03:00	stdout	crond[426]:  line run-parts /etc/periodic/hourly
2022-05-05 14:03:00	stdout	crond[426]:  line run-parts /etc/periodic/15min
2022-05-05 14:03:00	stdout	crond[426]: file root:
2022-05-05 14:03:00	stdout	crond[426]: wakeup dt=60
2022-05-05 14:02:00	stdout	crond[426]:  line s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:02:00	stdout	crond[426]:  line run-parts /etc/periodic/monthly
2022-05-05 14:02:00	stdout	crond[426]:  line run-parts /etc/periodic/weekly
2022-05-05 14:02:00	stdout	crond[426]:  line run-parts /etc/periodic/daily
2022-05-05 14:02:00	stdout	crond[426]:  line run-parts /etc/periodic/hourly
2022-05-05 14:02:00	stdout	crond[426]:  line run-parts /etc/periodic/15min
2022-05-05 14:02:00	stdout	crond[426]: file root:
2022-05-05 14:02:00	stdout	crond[426]: wakeup dt=60
2022-05-05 14:01:00	stdout	crond[426]:  line s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:01:00	stdout	crond[426]:  line run-parts /etc/periodic/monthly
2022-05-05 14:01:00	stdout	crond[426]:  line run-parts /etc/periodic/weekly
2022-05-05 14:01:00	stdout	crond[426]:  line run-parts /etc/periodic/daily
2022-05-05 14:01:00	stdout	crond[426]:  line run-parts /etc/periodic/hourly
2022-05-05 14:01:00	stdout	crond[426]:  line run-parts /etc/periodic/15min
2022-05-05 14:01:00	stdout	crond[426]: file root:
2022-05-05 14:01:00	stdout	crond[426]: wakeup dt=50
2022-05-05 14:00:10	stdout	crond[426]: wakeup dt=10
2022-05-05 14:00:01	stdout	Could not open input file: /config/www/nextcloud/cron.php
2022-05-05 14:00:00	stdout	crond[426]: USER root pid 1010 cmd s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:00:00	stdout	crond[1010]: child running /bin/ash
2022-05-05 14:00:00	stdout	crond[426]: USER root pid 1009 cmd run-parts /etc/periodic/hourly
2022-05-05 14:00:00	stdout	crond[1009]: child running /bin/ash
2022-05-05 14:00:00	stdout	crond[426]: USER root pid 1008 cmd run-parts /etc/periodic/15min
2022-05-05 14:00:00	stdout	crond[1008]: child running /bin/ash
2022-05-05 14:00:00	stdout	crond[426]:  job: 0 s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:00:00	stdout	crond[426]:  line s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 14:00:00	stdout	crond[426]:  line run-parts /etc/periodic/monthly
2022-05-05 14:00:00	stdout	crond[426]:  line run-parts /etc/periodic/weekly
2022-05-05 14:00:00	stdout	crond[426]:  line run-parts /etc/periodic/daily
2022-05-05 14:00:00	stdout	crond[426]:  job: 0 run-parts /etc/periodic/hourly
2022-05-05 14:00:00	stdout	crond[426]:  line run-parts /etc/periodic/hourly
2022-05-05 14:00:00	stdout	crond[426]:  job: 0 run-parts /etc/periodic/15min
2022-05-05 14:00:00	stdout	crond[426]:  line run-parts /etc/periodic/15min
2022-05-05 14:00:00	stdout	crond[426]: file root:
2022-05-05 14:00:00	stdout	crond[426]: wakeup dt=60
2022-05-05 13:59:00	stdout	crond[426]:  line s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 13:59:00	stdout	crond[426]:  line run-parts /etc/periodic/monthly
2022-05-05 13:59:00	stdout	crond[426]:  line run-parts /etc/periodic/weekly
2022-05-05 13:59:00	stdout	crond[426]:  line run-parts /etc/periodic/daily
2022-05-05 13:59:00	stdout	crond[426]:  line run-parts /etc/periodic/hourly
2022-05-05 13:59:00	stdout	crond[426]:  line run-parts /etc/periodic/15min
2022-05-05 13:59:00	stdout	crond[426]: file root:
2022-05-05 13:59:00	stdout	crond[426]: wakeup dt=60
2022-05-05 13:59:00	stdout	crond[426]: user:root entry:*/5     *       *       *       *       s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 13:59:00	stdout	crond[426]: user:root entry:0       5       1       *       *       run-parts /etc/periodic/monthly
2022-05-05 13:59:00	stdout	crond[426]: user:root entry:0       3       *       *       6       run-parts /etc/periodic/weekly
2022-05-05 13:59:00	stdout	crond[426]: user:root entry:0       2       *       *       *       run-parts /etc/periodic/daily
2022-05-05 13:59:00	stdout	crond[426]: user:root entry:0       *       *       *       *       run-parts /etc/periodic/hourly
2022-05-05 13:59:00	stdout	crond[426]: user:root entry:*/15    *       *       *       *       run-parts /etc/periodic/15min
2022-05-05 13:58:00	stdout	crond[426]:  line s6-setuidgid abc php7 -f /config/www/nextcloud/cron.php
2022-05-05 13:58:00	stdout	crond[426]:  line run-parts /etc/periodic/monthly
2022-05-05 13:58:00	stdout	crond[426]:  line run-parts /etc/periodic/weekly
2022-05-05 13:58:00	stdout	crond[426]:  line run-parts /etc/periodic/daily
2022-05-05 13:58:00	stdout	crond[426]:  line run-parts /etc/periodic/hourly
2022-05-05 13:58:00	stdout	crond[426]:  line run-parts /etc/periodic/15min
2022-05-05 13:58:00	stdout	crond[426]: file root:

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'datadirectory' => '/config/www/nextcloud/data',
  'instanceid' => 'ocvnjocsmj01',
  'passwordsalt' => '',
  'secret' => '',
  'trusted_domains' => 
  array (
  ),
  'trusted_proxies' => 
  array (
    0 => 'letsencrypt',
  ),
  'overwrite.cli.url' => '',
  'dbtype' => 'mysql',
  'version' => '21.0.3.1',
  'dbname' => 'nextcloud',
  'dbhost' => '',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => '',
  'dbpassword' => '',
  'installed' => true,
  'theme' => '',
  'loglevel' => 0,
  'maintenance' => true,
  'mail_from_address' => '',
  'mail_smtpmode' => 'smtp',
  'mail_sendmailmode' => 'smtp',
  'mail_domain' => '',
  'mail_smtphost' => '',
  'mail_smtpport' => '587',
  'mail_smtpsecure' => 'ssl',
  'mail_smtpauth' => 1,
  'mail_smtpname' => '',
  'mail_smtppassword' => '',
  'default_phone_region' => '',
  'updater.secret' => '',
);

The output of your Apache/nginx/system log in /var/log/____:

Dont know how to get that on a Synology

Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

Huge Log with nothing in it from today.



Here's a Log from updater.log

´´´
2022-05-05T14:11:21+0000 BndODgqEkp [info] request to updater
2022-05-05T14:11:21+0000 BndODgqEkp [info] currentStep()
2022-05-05T14:11:21+0000 BndODgqEkp [info] Step 6 is in state "start".
2022-05-05T14:23:45+0000 a5fW1ieXVX [info] request to updater
2022-05-05T14:23:45+0000 a5fW1ieXVX [info] currentStep()
2022-05-05T14:23:45+0000 a5fW1ieXVX [info] Step 6 is in state "start".
2022-05-05T14:23:45+0000 kKVrhFOLzJ [info] request to updater
2022-05-05T14:23:45+0000 kKVrhFOLzJ [info] currentStep()
2022-05-05T14:23:45+0000 kKVrhFOLzJ [info] Step 6 is in state "start".
2022-05-05T14:23:46+0000 rDuF6kzSVM [info] request to updater
2022-05-05T14:23:46+0000 rDuF6kzSVM [info] currentStep()
2022-05-05T14:23:46+0000 rDuF6kzSVM [info] Step 6 is in state "start".
2022-05-05T14:23:46+0000 kpfcqPyg4H [info] request to updater
2022-05-05T14:23:46+0000 kpfcqPyg4H [info] currentStep()
2022-05-05T14:23:46+0000 kpfcqPyg4H [info] Step 6 is in state "start".
2022-05-05T14:23:46+0000 2NJCzqZb25 [info] request to updater
2022-05-05T14:23:46+0000 2NJCzqZb25 [info] currentStep()
2022-05-05T14:23:46+0000 2NJCzqZb25 [info] Step 6 is in state "start".
2022-05-05T14:24:10+0000 fuAOdhsxAx [info] request to updater
2022-05-05T14:24:10+0000 fuAOdhsxAx [info] currentStep()
2022-05-05T14:24:10+0000 fuAOdhsxAx [info] Step 6 is in state "start".
2022-05-05T14:24:11+0000 LemjZbubiy [info] request to updater
2022-05-05T14:24:11+0000 LemjZbubiy [info] currentStep()
2022-05-05T14:24:11+0000 LemjZbubiy [info] Step 6 is in state "start".
2022-05-05T14:24:11+0000 r5yroEL40X [info] request to updater
2022-05-05T14:24:11+0000 r5yroEL40X [info] currentStep()
2022-05-05T14:24:11+0000 r5yroEL40X [info] Step 6 is in state "start".
2022-05-05T14:24:12+0000 mzGA6WrsU0 [info] request to updater
2022-05-05T14:24:12+0000 mzGA6WrsU0 [info] currentStep()
2022-05-05T14:24:12+0000 mzGA6WrsU0 [info] Step 6 is in state "start".
2022-05-05T14:24:30+0000 SyGzgCNuH8 [info] request to updater
2022-05-05T14:24:30+0000 SyGzgCNuH8 [info] currentStep()
2022-05-05T14:24:30+0000 SyGzgCNuH8 [info] Step 6 is in state "start".
2022-05-05T14:24:31+0000 Rn6QvwamYA [info] request to updater
2022-05-05T14:24:31+0000 Rn6QvwamYA [info] currentStep()
2022-05-05T14:24:31+0000 Rn6QvwamYA [info] Step 6 is in state "start".
2022-05-05T14:24:31+0000 G4VqROg7SV [info] request to updater
2022-05-05T14:24:31+0000 G4VqROg7SV [info] currentStep()
2022-05-05T14:24:31+0000 G4VqROg7SV [info] Step 6 is in state "start".
2022-05-05T14:24:31+0000 22QBXdn3oZ [info] request to updater
2022-05-05T14:24:31+0000 22QBXdn3oZ [info] currentStep()
2022-05-05T14:24:31+0000 22QBXdn3oZ [info] Step 6 is in state "start".
2022-05-05T14:24:32+0000 rK0pndpMgp [info] request to updater
2022-05-05T14:24:32+0000 rK0pndpMgp [info] currentStep()
2022-05-05T14:24:32+0000 rK0pndpMgp [info] Step 6 is in state "start".
2022-05-05T14:24:32+0000 fV9jQw45ZU [info] request to updater
2022-05-05T14:24:32+0000 fV9jQw45ZU [info] currentStep()
2022-05-05T14:24:32+0000 fV9jQw45ZU [info] Step 6 is in state "start".
2022-05-05T14:24:32+0000 VObig58IOm [info] request to updater
2022-05-05T14:24:32+0000 VObig58IOm [info] currentStep()
2022-05-05T14:24:32+0000 VObig58IOm [info] Step 6 is in state "start".
2022-05-05T14:24:32+0000 A5pQDNam9s [info] request to updater
2022-05-05T14:24:32+0000 A5pQDNam9s [info] currentStep()
2022-05-05T14:24:32+0000 A5pQDNam9s [info] Step 6 is in state "start".
2022-05-05T14:24:32+0000 M9qIqD3y40 [info] request to updater
2022-05-05T14:24:32+0000 M9qIqD3y40 [info] currentStep()
2022-05-05T14:24:32+0000 M9qIqD3y40 [info] Step 6 is in state "start".
2022-05-05T14:24:33+0000 8cQsDvfUoy [info] request to updater
2022-05-05T14:24:33+0000 8cQsDvfUoy [info] currentStep()
2022-05-05T14:24:33+0000 8cQsDvfUoy [info] Step 6 is in state "start".
2022-05-05T14:24:33+0000 SCy1HDtqWW [info] request to updater
2022-05-05T14:24:33+0000 SCy1HDtqWW [info] currentStep()
2022-05-05T14:24:33+0000 SCy1HDtqWW [info] Step 6 is in state "start".
2022-05-05T14:24:37+0000 JwjSRsIVUk [info] request to updater
2022-05-05T14:24:37+0000 JwjSRsIVUk [info] currentStep()
2022-05-05T14:24:37+0000 JwjSRsIVUk [info] Step 6 is in state "start".
2022-05-05T14:24:39+0000 nZ3d2axzEw [info] request to updater
2022-05-05T14:24:39+0000 nZ3d2axzEw [info] currentStep()
2022-05-05T14:24:39+0000 nZ3d2axzEw [info] Step 6 is in state "start".
2022-05-05T14:24:42+0000 94bWh4REyo [info] request to updater
2022-05-05T14:24:42+0000 94bWh4REyo [info] currentStep()
2022-05-05T14:24:42+0000 94bWh4REyo [info] Step 6 is in state "start".
2022-05-05T14:26:10+0000 jsf10J2Y0j [info] request to updater
2022-05-05T14:26:10+0000 jsf10J2Y0j [info] currentStep()
2022-05-05T14:26:10+0000 jsf10J2Y0j [info] Step 6 is in state "start".
2022-05-05T14:26:18+0000 rGk6zFVYjz [info] request to updater
2022-05-05T14:26:18+0000 rGk6zFVYjz [info] currentStep()
2022-05-05T14:26:18+0000 rGk6zFVYjz [info] Step 6 is in state "start".
2022-05-05T14:26:30+0000 TuDCrikE9j [info] request to updater
2022-05-05T14:26:30+0000 TuDCrikE9j [info] currentStep()
2022-05-05T14:26:30+0000 TuDCrikE9j [info] show HTML page
2022-05-05T14:26:30+0000 TuDCrikE9j [info] current version: 21.0.3 build time: 
2022-05-05T14:27:04+0000 gLZ16nU3CP [info] request to updater
2022-05-05T14:27:04+0000 gLZ16nU3CP [info] currentStep()
2022-05-05T14:27:04+0000 gLZ16nU3CP [info] show HTML page
2022-05-05T14:27:04+0000 gLZ16nU3CP [info] current version: 21.0.3 build time: 
2022-05-05T14:27:04+0000 gLZ16nU3CP [info] getUpdateServerResponse()
2022-05-05T14:27:04+0000 gLZ16nU3CP [info] updaterServer: https://updates.nextcloud.com/updater_server/
2022-05-05T14:27:04+0000 gLZ16nU3CP [info] releaseChannel: stable
2022-05-05T14:27:04+0000 gLZ16nU3CP [info] internal version: 21.0.3.1
2022-05-05T14:27:04+0000 gLZ16nU3CP [info] updateURL: https://updates.nextcloud.com/updater_server/?version=21x0x3x1xxxstablexxx7x4x26
2022-05-05T14:27:04+0000 gLZ16nU3CP [info] getUpdateServerResponse response: Array
(
    [version] => 21.0.9.1
    [versionstring] => Nextcloud 21.0.9
    [url] => https://download.nextcloud.com/server/releases/nextcloud-21.0.9.zip
    [web] => https://docs.nextcloud.com/server/21/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=21.0.9
    [autoupdater] => 1
    [eol] => 1
    [signature] => UmaMy3Rp14wXYO8IQPzJWIsJnz5po9Fw42upR3ci+EPmfpptUgCpxDBZ+uIMLpIf
Ee9waBv1ZPRgOaUmzwWQUGzL+z1+LRMe9rm/m2SKEYDWzq0Uk0wmheqAdhaZHFYq
EIXWXKMauXl+KxdNsJOftU96NzoiWTO8m4JjT7758fyGuio7jRWHCun1m+nb4hSD
LQHdC1Ipng5IPFcR2EJ9zP+SpLR7pO7g+2raxlnLhvqT27FfiTAw3J4ztm/BsGTW
BQwO9DSgH23A3veRLMpZnuiZcZfOJIr/LSRjvgxU+RdHKWFJkmngNQAg7pTPnjMH
mE2YG/R4IKW+A8xqweVzig==
)

2022-05-05T14:27:04+0000 gLZ16nU3CP [info] checkForUpdate() Array
(
    [version] => 21.0.9.1
    [versionstring] => Nextcloud 21.0.9
    [url] => https://download.nextcloud.com/server/releases/nextcloud-21.0.9.zip
    [web] => https://docs.nextcloud.com/server/21/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=21.0.9
    [autoupdater] => 1
    [eol] => 1
    [signature] => UmaMy3Rp14wXYO8IQPzJWIsJnz5po9Fw42upR3ci+EPmfpptUgCpxDBZ+uIMLpIf
Ee9waBv1ZPRgOaUmzwWQUGzL+z1+LRMe9rm/m2SKEYDWzq0Uk0wmheqAdhaZHFYq
EIXWXKMauXl+KxdNsJOftU96NzoiWTO8m4JjT7758fyGuio7jRWHCun1m+nb4hSD
LQHdC1Ipng5IPFcR2EJ9zP+SpLR7pO7g+2raxlnLhvqT27FfiTAw3J4ztm/BsGTW
BQwO9DSgH23A3veRLMpZnuiZcZfOJIr/LSRjvgxU+RdHKWFJkmngNQAg7pTPnjMH
mE2YG/R4IKW+A8xqweVzig==
)

2022-05-05T14:27:04+0000 gLZ16nU3CP [info] getChangelogURL()
2022-05-05T14:27:04+0000 gLZ16nU3CP [info] end of checkForUpdate() Update to Nextcloud 21.0.9 available. (channel: "stable")<br /><span class="light">Following file will be downloaded automatically:</span> <code class="light">https://download.nextcloud.com/server/releases/nextcloud-21.0.9.zip</code><br /><a class="external_link" href="https://nextcloud.com/changelog/#21-0-9" target="_blank" rel="noreferrer noopener">Open changelog ↗</a>
2022-05-05T14:27:59+0000 4EkoCRlVWZ [info] request to updater
2022-05-05T14:27:59+0000 4EkoCRlVWZ [info] currentStep()
2022-05-05T14:27:59+0000 4EkoCRlVWZ [info] show HTML page
2022-05-05T14:27:59+0000 4EkoCRlVWZ [info] current version: 21.0.3 build time: 
2022-05-05T14:28:03+0000 a8nB1Ueomk [info] request to updater
2022-05-05T14:28:03+0000 a8nB1Ueomk [info] currentStep()
2022-05-05T14:28:03+0000 a8nB1Ueomk [info] show HTML page
2022-05-05T14:28:03+0000 a8nB1Ueomk [info] current version: 21.0.3 build time: 
2022-05-05T14:28:03+0000 a8nB1Ueomk [info] getUpdateServerResponse()
2022-05-05T14:28:03+0000 a8nB1Ueomk [info] updaterServer: https://updates.nextcloud.com/updater_server/
2022-05-05T14:28:03+0000 a8nB1Ueomk [info] releaseChannel: stable
2022-05-05T14:28:03+0000 a8nB1Ueomk [info] internal version: 21.0.3.1
2022-05-05T14:28:03+0000 a8nB1Ueomk [info] updateURL: https://updates.nextcloud.com/updater_server/?version=21x0x3x1xxxstablexxx7x4x26
2022-05-05T14:28:03+0000 a8nB1Ueomk [info] getUpdateServerResponse response: Array
(
    [version] => 21.0.9.1
    [versionstring] => Nextcloud 21.0.9
    [url] => https://download.nextcloud.com/server/releases/nextcloud-21.0.9.zip
    [web] => https://docs.nextcloud.com/server/21/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=21.0.9
    [autoupdater] => 1
    [eol] => 1
    [signature] => UmaMy3Rp14wXYO8IQPzJWIsJnz5po9Fw42upR3ci+EPmfpptUgCpxDBZ+uIMLpIf
Ee9waBv1ZPRgOaUmzwWQUGzL+z1+LRMe9rm/m2SKEYDWzq0Uk0wmheqAdhaZHFYq
EIXWXKMauXl+KxdNsJOftU96NzoiWTO8m4JjT7758fyGuio7jRWHCun1m+nb4hSD
LQHdC1Ipng5IPFcR2EJ9zP+SpLR7pO7g+2raxlnLhvqT27FfiTAw3J4ztm/BsGTW
BQwO9DSgH23A3veRLMpZnuiZcZfOJIr/LSRjvgxU+RdHKWFJkmngNQAg7pTPnjMH
mE2YG/R4IKW+A8xqweVzig==
)

2022-05-05T14:28:03+0000 a8nB1Ueomk [info] checkForUpdate() Array
(
    [version] => 21.0.9.1
    [versionstring] => Nextcloud 21.0.9
    [url] => https://download.nextcloud.com/server/releases/nextcloud-21.0.9.zip
    [web] => https://docs.nextcloud.com/server/21/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=21.0.9
    [autoupdater] => 1
    [eol] => 1
    [signature] => UmaMy3Rp14wXYO8IQPzJWIsJnz5po9Fw42upR3ci+EPmfpptUgCpxDBZ+uIMLpIf
Ee9waBv1ZPRgOaUmzwWQUGzL+z1+LRMe9rm/m2SKEYDWzq0Uk0wmheqAdhaZHFYq
EIXWXKMauXl+KxdNsJOftU96NzoiWTO8m4JjT7758fyGuio7jRWHCun1m+nb4hSD
LQHdC1Ipng5IPFcR2EJ9zP+SpLR7pO7g+2raxlnLhvqT27FfiTAw3J4ztm/BsGTW
BQwO9DSgH23A3veRLMpZnuiZcZfOJIr/LSRjvgxU+RdHKWFJkmngNQAg7pTPnjMH
mE2YG/R4IKW+A8xqweVzig==
)

2022-05-05T14:28:03+0000 a8nB1Ueomk [info] getChangelogURL()
2022-05-05T14:28:03+0000 a8nB1Ueomk [info] end of checkForUpdate() Update to Nextcloud 21.0.9 available. (channel: "stable")<br /><span class="light">Following file will be downloaded automatically:</span> <code class="light">https://download.nextcloud.com/server/releases/nextcloud-21.0.9.zip</code><br /><a class="external_link" href="https://nextcloud.com/changelog/#21-0-9" target="_blank" rel="noreferrer noopener">Open changelog ↗</a>
2022-05-05T14:28:21+0000 bv7j3akpAg [info] request to updater
2022-05-05T14:28:21+0000 bv7j3akpAg [info] currentStep()
2022-05-05T14:28:21+0000 bv7j3akpAg [info] POST request for step "1"
2022-05-05T14:28:21+0000 bv7j3akpAg [info] startStep("1")
2022-05-05T14:28:21+0000 bv7j3akpAg [info] checkForExpectedFilesAndFolders()
2022-05-05T14:28:21+0000 bv7j3akpAg [info] end of checkForExpectedFilesAndFolders()
2022-05-05T14:28:21+0000 bv7j3akpAg [info] endStep("1")
2022-05-05T14:28:21+0000 i9Yr9ccRUV [info] request to updater
2022-05-05T14:28:21+0000 i9Yr9ccRUV [info] currentStep()
2022-05-05T14:28:21+0000 i9Yr9ccRUV [info] Step 1 is in state "end".
2022-05-05T14:28:21+0000 i9Yr9ccRUV [info] POST request for step "2"
2022-05-05T14:28:21+0000 i9Yr9ccRUV [info] startStep("2")
2022-05-05T14:28:21+0000 i9Yr9ccRUV [info] checkWritePermissions()
2022-05-05T14:28:21+0000 i9Yr9ccRUV [info] end of checkWritePermissions()
2022-05-05T14:28:21+0000 i9Yr9ccRUV [info] endStep("2")
2022-05-05T14:28:21+0000 r2wlRg7QdC [info] request to updater
2022-05-05T14:28:21+0000 r2wlRg7QdC [info] currentStep()
2022-05-05T14:28:21+0000 r2wlRg7QdC [info] Step 2 is in state "end".
2022-05-05T14:28:21+0000 r2wlRg7QdC [info] POST request for step "3"
2022-05-05T14:28:21+0000 r2wlRg7QdC [info] startStep("3")
2022-05-05T14:28:21+0000 r2wlRg7QdC [info] createBackup()
2022-05-05T14:28:21+0000 r2wlRg7QdC [info] backup folder location: /config/www/nextcloud/data/updater-ocvnjocsmj01/backups/nextcloud-21.0.3.1-1651760901/
2022-05-05T14:33:24+0000 ewVmEDodyb [info] request to updater
2022-05-05T14:33:24+0000 ewVmEDodyb [info] currentStep()
2022-05-05T14:33:24+0000 ewVmEDodyb [info] Step 3 is in state "start".
2022-05-05T14:33:40+0000 zJKXFMrpi2 [info] request to updater
2022-05-05T14:33:40+0000 zJKXFMrpi2 [info] currentStep()
2022-05-05T14:33:40+0000 zJKXFMrpi2 [info] Step 3 is in state "start".
2022-05-05T14:33:41+0000 ZFTqo5gFVG [info] request to updater
2022-05-05T14:33:41+0000 ZFTqo5gFVG [info] currentStep()
2022-05-05T14:33:41+0000 ZFTqo5gFVG [info] Step 3 is in state "start".
2022-05-05T14:33:41+0000 XHIQgQVHDG [info] request to updater
2022-05-05T14:33:41+0000 XHIQgQVHDG [info] currentStep()
2022-05-05T14:33:41+0000 XHIQgQVHDG [info] Step 3 is in state "start".
2022-05-05T14:33:41+0000 JFrf1qJmLJ [info] request to updater
2022-05-05T14:33:41+0000 JFrf1qJmLJ [info] currentStep()
2022-05-05T14:33:41+0000 JFrf1qJmLJ [info] Step 3 is in state "start".
2022-05-05T14:33:42+0000 MKctIfkrwR [info] request to updater
2022-05-05T14:33:42+0000 MKctIfkrwR [info] currentStep()
2022-05-05T14:33:42+0000 MKctIfkrwR [info] Step 3 is in state "start".
2022-05-05T14:33:42+0000 MZh4CyZgBr [info] request to updater
2022-05-05T14:33:42+0000 MZh4CyZgBr [info] currentStep()
2022-05-05T14:33:42+0000 MZh4CyZgBr [info] Step 3 is in state "start".
2022-05-05T14:33:42+0000 eO452Q6ZS1 [info] request to updater
2022-05-05T14:33:42+0000 eO452Q6ZS1 [info] currentStep()
2022-05-05T14:33:42+0000 eO452Q6ZS1 [info] Step 3 is in state "start".
2022-05-05T14:33:42+0000 Ou9Acl3VTf [info] request to updater
2022-05-05T14:33:42+0000 Ou9Acl3VTf [info] currentStep()
2022-05-05T14:33:42+0000 Ou9Acl3VTf [info] Step 3 is in state "start".
2022-05-05T14:33:46+0000 SRcmEuLfww [info] request to updater
2022-05-05T14:33:46+0000 SRcmEuLfww [info] currentStep()
2022-05-05T14:33:46+0000 SRcmEuLfww [info] show HTML page
2022-05-05T14:33:46+0000 SRcmEuLfww [info] current version: 21.0.3 build time: 
2022-05-05T14:33:49+0000 1ahsa7MHIA [info] request to updater
2022-05-05T14:33:49+0000 1ahsa7MHIA [info] currentStep()
2022-05-05T14:33:49+0000 1ahsa7MHIA [info] show HTML page
2022-05-05T14:33:49+0000 1ahsa7MHIA [info] current version: 21.0.3 build time: 
2022-05-05T14:33:49+0000 1ahsa7MHIA [info] getUpdateServerResponse()
2022-05-05T14:33:49+0000 1ahsa7MHIA [info] updaterServer: https://updates.nextcloud.com/updater_server/
2022-05-05T14:33:49+0000 1ahsa7MHIA [info] releaseChannel: stable
2022-05-05T14:33:49+0000 1ahsa7MHIA [info] internal version: 21.0.3.1
2022-05-05T14:33:49+0000 1ahsa7MHIA [info] updateURL: https://updates.nextcloud.com/updater_server/?version=21x0x3x1xxxstablexxx7x4x26
2022-05-05T14:33:49+0000 1ahsa7MHIA [info] getUpdateServerResponse response: Array
(
    [version] => 21.0.9.1
    [versionstring] => Nextcloud 21.0.9
    [url] => https://download.nextcloud.com/server/releases/nextcloud-21.0.9.zip
    [web] => https://docs.nextcloud.com/server/21/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=21.0.9
    [autoupdater] => 1
    [eol] => 1
    [signature] => UmaMy3Rp14wXYO8IQPzJWIsJnz5po9Fw42upR3ci+EPmfpptUgCpxDBZ+uIMLpIf
Ee9waBv1ZPRgOaUmzwWQUGzL+z1+LRMe9rm/m2SKEYDWzq0Uk0wmheqAdhaZHFYq
EIXWXKMauXl+KxdNsJOftU96NzoiWTO8m4JjT7758fyGuio7jRWHCun1m+nb4hSD
LQHdC1Ipng5IPFcR2EJ9zP+SpLR7pO7g+2raxlnLhvqT27FfiTAw3J4ztm/BsGTW
BQwO9DSgH23A3veRLMpZnuiZcZfOJIr/LSRjvgxU+RdHKWFJkmngNQAg7pTPnjMH
mE2YG/R4IKW+A8xqweVzig==
)

2022-05-05T14:33:49+0000 1ahsa7MHIA [info] checkForUpdate() Array
(
    [version] => 21.0.9.1
    [versionstring] => Nextcloud 21.0.9
    [url] => https://download.nextcloud.com/server/releases/nextcloud-21.0.9.zip
    [web] => https://docs.nextcloud.com/server/21/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=21.0.9
    [autoupdater] => 1
    [eol] => 1
    [signature] => UmaMy3Rp14wXYO8IQPzJWIsJnz5po9Fw42upR3ci+EPmfpptUgCpxDBZ+uIMLpIf
Ee9waBv1ZPRgOaUmzwWQUGzL+z1+LRMe9rm/m2SKEYDWzq0Uk0wmheqAdhaZHFYq
EIXWXKMauXl+KxdNsJOftU96NzoiWTO8m4JjT7758fyGuio7jRWHCun1m+nb4hSD
LQHdC1Ipng5IPFcR2EJ9zP+SpLR7pO7g+2raxlnLhvqT27FfiTAw3J4ztm/BsGTW
BQwO9DSgH23A3veRLMpZnuiZcZfOJIr/LSRjvgxU+RdHKWFJkmngNQAg7pTPnjMH
mE2YG/R4IKW+A8xqweVzig==
)
´´´

Also check for a synology support forum. They should be able to help you with understanding any parts your setup you are unsure about.

Did you make a backup? If so, you could restore it while you sort this out.

The updater did a couple yeah, how do I restore them though?

If I write “end” in the .step file it finally continues. But now is stuck at Deleting old files again.
With the exception:

2022-05-06T06:23:01+0000 DoxW7nFXim [error] Exception: Exception
Message: core/shipped.json is not available
Code:0
Trace:
#0 /config/www/nextcloud/updater/index.php(1385): Updater->deleteOldFiles()
#1 {main}
File:/config/www/nextcloud/updater/index.php
Line:925

Ok, Wow what a pain. After going to the mentioned file /Config/ww/nextcloud/updater/index.php line 925 it said that the file /…/core/shipped.json was missing. So I copied that one from the newly downloaded version into the base directory were I created said “core” folder.

Then I could no move the new files to the correct directory. So I went into the DSM Admin Gui to just set all users to have write permission to the nextcloud folder. After that I could continue. Only to afterwards be greeted by the following message of course

> Your data directory is readable by other users Please change the permissions to 0770 so that the directory cannot be listed by other users.

So after logging into the Synology Server and accessing the ssh of the nextcloud container. I used this command to update the permission.

chmod 0770 /config/www/nextcloud/data

But were not done yet. Refreshing the page showed me a new error.

The files of the app (updatenotification), (user_status), (viewer), (weather_status), (workflowengine) were not replaced correctly. Make sure it is a version compatible with the server.

So I took them as well from the downloaded folder from the new nextcloud version as well.
After that I finally saw the updater saying “Start Update” That went through smoothly, I saw the login screen and was happy… but just for a few seconds, as now after login in I see now the following

The server could not complete the request.

If this happens again, please send the technical details below to your server administrator.

More details can be found in the server log.
Technical details

    Remote address: 172.17.0.1
    Request ID: M6RR196GXkKXzBDQQlNG

well … it seems to be more or less a problem of DSM 7.0 and not of NC. So I think it would be better asking your question(s) at a Synology forum…
as installing NC natively to DSM isn’t supported so far.

It would be nice if you could relink your thread there to here…

Yeah I’m definitely starting to think about moving my nextcloud/alternative to nextcloud away from synology. Cause a lot of time’s that’s the answer from both sides.

The Serverlog says, can anyone help me here?

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{"reqId":"hy6tRFZ1f74FtsWAwT9i","level":0,"time":"2022-05-06T07:35:08+00:00","remoteAddr":"","user":"--","app":"text","method":"","url":"--","message":"Run cleanup job for text sessions","userAgent":"--","version":"21.0.9.1"}
{"reqId":"hy6tRFZ1f74FtsWAwT9i","level":0,"time":"2022-05-06T07:35:08+00:00","remoteAddr":"","user":"--","app":"text","method":"","url":"--","message":"Removed 0 inactive sessions","userAgent":"--","version":"21.0.9.1"}
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{"reqId":"hy6tRFZ1f74FtsWAwT9i","level":0,"time":"2022-05-06T07:35:09+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Run OCA\\DAV\\BackgroundJob\\EventReminderJob job with ID 6","userAgent":"--","version":"21.0.9.1"}
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{"reqId":"hy6tRFZ1f74FtsWAwT9i","level":0,"time":"2022-05-06T07:35:12+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Run OC\\Authentication\\Token\\DefaultTokenCleanupJob job with ID 21","userAgent":"--","version":"21.0.9.1"}
{"reqId":"hy6tRFZ1f74FtsWAwT9i","level":0,"time":"2022-05-06T07:35:12+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Invalidating session tokens older than 2022-05-05T07:35:12+00:00","userAgent":"--","version":"21.0.9.1"}
{"reqId":"hy6tRFZ1f74FtsWAwT9i","level":0,"time":"2022-05-06T07:35:12+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Invalidating remembered session tokens older than 2022-04-21T07:35:12+00:00","userAgent":"--","version":"21.0.9.1"}
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{"reqId":"hy6tRFZ1f74FtsWAwT9i","level":0,"time":"2022-05-06T07:35:14+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Finished OCA\\Files\\BackgroundJob\\CleanupFileLocks job with ID 10 in 0 seconds","userAgent":"--","version":"21.0.9.1"}

Could solve it with copying the app mentioned in the logs twofactor_backupcodes

I myself run a VM on my Synology without any problems.