Nextcloud version (eg, 20.0.5): 20.0.8 at the momemnt issue happened on previous versions too
Operating system and version (eg, Ubuntu 20.04): Debian 10
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.38
PHP version (eg, 7.4): 7.4.15
The issue you are facing:
User A files dissapear from local folder after few seconds. Folder, to which the files ( .pdf .txt .gpc) are copied to is owned by a different user B and is shared to user A. User A is using his laptop with Win10 and user B is also active at the same time on Windows server 2012 R2. In the activity log of user B there is a information that the file was succesfully synchronized meaning deleted from server to trashbin. User A wanted to provide me with a video of the error so he tried reproducing it. The problem happened partialy when the file got deleted from his PC for a moment and then synchronized back from the server after a second
Is this the first time you’ve seen this error? (Y/N): No
Steps to replicate it:
- Setup NC server and 2 clients A and B
- Upload 55 000 files, 80GB to client B
- Share a folder to client A
- Download or copy files to the shared folder on user A computer
The output of your Nextcloud log in Admin > Logging:
I can send the logs if its necessary, no errors concerning synchronization.
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'xxx',
'passwordsalt' => 'xxx',
'secret' => 'xxx',
'trusted_domains' =>.
array (
0 => 'nextcloud.xxx.tld',
),
'datadirectory' => '/srv/nextcloud/data',
'trashbin_retention_obligation' => '30,90',
'dbtype' => 'mysql',
'version' => '20.0.8.1',
'overwrite.cli.url' => 'http://nextcloud.xxx.tld',
'dbname' => 'nextcloud',
'dbhost' => 'localhost:3306',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'oc_xxx',
'dbpassword' => 'xxx',
'installed' => true,
'mysql.utf8mb4' => true,
'maintenance' => false,
'ldapIgnoreNamingRules' => false,
'ldapProviderFactory' => 'OCA\\User_LDAP\\LDAPProviderFactory',
'theme' => '',
'loglevel' => 0,
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'redis' =>.
array (
'host' => '127.0.0.1',
'port' => 6379,
),
'memcache.locking' => '\\OC\\Memcache\\Redis',
'updater.release.channel' => 'stable',
);
The output of your Apache/nginx/system log in /var/log/____
:
no errors