The issue I encountered, with solution:
MacOS usually shows an icon with the sync status for NextCloud and other sync & share services (The MacOS terminology “badges”; NextCloud calls it “File Manager Overlay Icons”):
However, in my situation, these icons were not shown, despite that the contextual menu did work:
It turns out that for the the cause was a conflicting extension, installed by another application.
I resolved it as follows:
-
Open System Settings > General > Login items & Extensions
-
Scroll down to Extensions and select the info button 🛈 after “File Providers”:
-
Turn off other extensions
-
Restart NextCloud
-
Wait a little while till all folders are checked for changes.
For me that solved the problem, and the status icons appeared again.
If you have the same issue, I recommend turning the File Providers extensions on or off one-by-one till you have found the conflicting extension. For me, I had to turn of the GraphicConverter extension.
I hope this solves the problem for you too!
There also is a known conflict between the classic synchronization and file provider extensions which we cannot resolve. It is an inherited flaw by design from macOS. File provider extensions are meant to replace the FinderSync extensions (used for the classic synchronization) and both types cannot be loaded simultaneously for the same app.
This also is documented in the user manual of the desktop client:
FYI, the author of GraphicConverter replied with:
The Finder Sync Extension provides no icons. I allow only the access the GraphicConverter batch actions. So, it is not a real file provider.
[…]
I use the Apple official FIFinderSyncController API. There is no other way, yet.
So that’s the old API. I don’t fully understand why this leads to an incompatibility, since GC and NC and two different apps, but at least the problem is known to the developers, and it is clear how to work around the problem.
If you read this because you encounter this issue, and you MUST use both extensions, at least you can point to this discussion if you report this as a problem.
Hi,
For anyone having the same issue and finding this topic as I did, I resolved it by disabling the two following extensions:
- (Adobe CC) Core Sync
- (Adobe CC) Creative Cloud
The moment they were both disabled, NC icons came back, and re-enabling them let NC icons live. I’ll see on the next reboot how it behaves.
Thanks for the tip!
