Nextcloud installed on two different remote servers (via cPanel and Softaculous)
Both connects with client (on Win10), and one (box.bi-o.no) has no problems.
However the other (box.aakerro.no) has had some problems from the beginning:
- When I create a folder from inside the local folder tree on my pc the message is that the folder could not be synced due to an error.
- 5 of the files that ships with the installation are stuck in remote server window; I cannot delete them. If I delete them, they are still there after refresh.
- Further more: these files seems to have survived from a previous installation, at least according to their date two days before the last installation of nextcloud.
(I have had to try to uninstall and reinstall a few times to see if that helps).
Any ideas?
[/details]
Nextcloud version 19.0.1:
Server Name cpanel80
cPanel Version 88.0 (build 11)
Apache Version 2.4.43
PHP Version 7.2.30
MySQL Version 5.7.30-cll-lve
Architecture x86_64
Operating System linux
Perl Version 5.16.3
Kernel Version 3.10.0-962.3.2.lve1.5.25.12.el7.x86_64
The issue you are facing:
Is this the first time you’ve seen this error? (Y):
Steps to replicate it:
- Removes the problematic Nextclud install from connection to client
- Uninstalls problematic Nextcloud installation on remote server via softaculous, “remove everything” option
- Reinstalls Nextcloud in same folder with same login
- Adds this one back to the client as usual
- Gets error message in red in clients main window:
Documents/Welcome to Nextcloud Hub.docx: No E-Tag received from server, check Proxy/Gateway
Documents/Nextdoud flyer.pdf: No E-Tag received from server, check Proxy/Gateway
Photos/Nextdoud community.jpg: No E-Tag received from server, check Proxy/Gateway
Nextdoud Manual.pdf: No E-Tag received from server, check Proxy/Gateway
Nextdoud intro.mp4: No E-Tag received from server, check Proxy/Gateway
And black windows10 pop-up:
Sync Activity
Documents\Welcome to Nextcloud
Hub.docx and 4 other file(s) could not be synced due to errors. See the log for details.
Nextcloud
The output of your Nextcloud log in Admin > Logging:
2020-07-19 15:25:33:283 [ info nextcloud.sync.accessmanager ]: 6 "PROPFIND" "https://box.bi-o.no/remote.php/dav/files/webmaster/" has X-Request-ID "5024ee63-b165-4b7b-9ac2-059c26789791"
2020-07-19 15:25:33:284 [ info nextcloud.sync.networkjob ]: OCC::PropfindJob created for "https://box.bi-o.no" + "/" "OCC::ConnectionValidator"
2020-07-19 15:25:33:284 [ info nextcloud.sync.accessmanager ]: 6 "PROPFIND" "https://box.aakerro.no/remote.php/dav/files/webmaster/" has X-Request-ID "007ce422-23ab-4d4a-85ef-ee908ad7b183"
2020-07-19 15:25:33:285 [ info nextcloud.sync.networkjob ]: OCC::PropfindJob created for "https://box.aakerro.no" + "/" "OCC::ConnectionValidator"
2020-07-19 15:25:33:482 [ info nextcloud.sync.credentials.webflow ]: request finished
2020-07-19 15:25:33:483 [ info nextcloud.sync.networkjob.propfind ]: PROPFIND of QUrl("https://box.bi-o.no/remote.php/dav/files/webmaster/") FINISHED WITH STATUS "OK"
2020-07-19 15:25:33:540 [ info nextcloud.sync.credentials.webflow ]: request finished
2020-07-19 15:25:33:540 [ info nextcloud.sync.networkjob.propfind ]: PROPFIND of QUrl("https://box.aakerro.no/remote.php/dav/files/webmaster/") FINISHED WITH STATUS "OK"
2020-07-19 15:25:49:957 [ info nextcloud.gui.folder ]: Trying to check "https://box.aakerro.no/remote.php/dav/files/webmaster/" for changes via ETag check. (time since last sync: 2487 s)
2020-07-19 15:25:49:958 [ info nextcloud.gui.folder ]: Trying to check "https://box.bi-o.no/remote.php/dav/files/webmaster/" for changes via ETag check. (time since last sync: 2609 s)
2020-07-19 15:25:49:958 [ info nextcloud.sync.accessmanager ]: 6 "PROPFIND" "https://box.aakerro.no/remote.php/dav/files/webmaster/" has X-Request-ID "a44fe46b-525a-4315-a32e-7a39ed69d960"
2020-07-19 15:25:49:959 [ info nextcloud.sync.networkjob ]: OCC::RequestEtagJob created for "https://box.aakerro.no" + "/" "OCC::Folder"
2020-07-19 15:25:50:215 [ info nextcloud.sync.credentials.webflow ]: request finished
2020-07-19 15:25:50:215 [ info nextcloud.sync.networkjob.etag ]: Request Etag of QUrl("https://box.aakerro.no/remote.php/dav/files/webmaster/") FINISHED WITH STATUS "OK"
2020-07-19 15:25:50:218 [ info nextcloud.sync.accessmanager ]: 6 "PROPFIND" "https://box.bi-o.no/remote.php/dav/files/webmaster/" has X-Request-ID "7d539a50-27f6-405d-b4f4-e519eab5df5c"
2020-07-19 15:25:50:218 [ info nextcloud.sync.networkjob ]: OCC::RequestEtagJob created for "https://box.bi-o.no" + "/" "OCC::Folder"
2020-07-19 15:25:50:423 [ info nextcloud.sync.credentials.webflow ]: request finished
2020-07-19 15:25:50:423 [ info nextcloud.sync.networkjob.etag ]: Request Etag of QUrl("https://box.bi-o.no/remote.php/dav/files/webmaster/") FINISHED WITH STATUS "OK"
2020-07-19 15:25:51:036 [ info nextcloud.sync.accessmanager ]: 2 "" "https://box.aakerro.no/ocs/v1.php/cloud/user?format=json" has X-Request-ID "fedc66cb-103e-4f98-a32f-d30590728bf9"
2020-07-19 15:25:51:036 [ info nextcloud.sync.networkjob ]: OCC::JsonApiJob created for "https://box.aakerro.no" + "ocs/v1.php/cloud/user" "OCC::UserInfo"
2020-07-19 15:25:51:178 [ info nextcloud.sync.credentials.webflow ]: request finished
2020-07-19 15:25:51:178 [ info nextcloud.sync.networkjob.jsonapi ]: JsonApiJob of QUrl("https://box.aakerro.no/ocs/v1.php/cloud/user?format=json") FINISHED WITH STATUS "OK"
2020-07-19 15:25:51:179 [ info nextcloud.sync.accessmanager ]: 2 "" "https://box.aakerro.no/remote.php/dav/avatars/webmaster/128.png" has X-Request-ID "e26901bb-80b6-401b-8cd3-aa6a91630361"
2020-07-19 15:25:51:179 [ info nextcloud.sync.networkjob ]: OCC::AvatarJob created for "https://box.aakerro.no" + "" "OCC::UserInfo"
2020-07-19 15:25:51:349 [ info nextcloud.sync.credentials.webflow ]: request finished
2020-07-19 15:26:05:284 [ info nextcloud.sync.accessmanager ]: 6 "PROPFIND" "https://box.bi-o.no/remote.php/dav/files/webmaster/" has X-Request-ID "3369d342-9d71-4b6c-ae0f-1af9786d56a3"
2020-07-19 15:26:05:284 [ info nextcloud.sync.networkjob ]: OCC::PropfindJob created for "https://box.bi-o.no" + "/" "OCC::ConnectionValidator"
2020-07-19 15:26:05:285 [ info nextcloud.sync.accessmanager ]: 6 "PROPFIND" "https://box.aakerro.no/remote.php/dav/files/webmaster/" has X-Request-ID "a0c64af1-074d-4d93-a590-534f9ff193ef"
2020-07-19 15:26:05:285 [ info nextcloud.sync.networkjob ]: OCC::PropfindJob created for "https://box.aakerro.no" + "/" "OCC::ConnectionValidator"
2020-07-19 15:26:05:482 [ info nextcloud.sync.credentials.webflow ]: request finished
2020-07-19 15:26:05:482 [ info nextcloud.sync.networkjob.propfind ]: PROPFIND of QUrl("https://box.bi-o.no/remote.php/dav/files/webmaster/") FINISHED WITH STATUS "OK"
2020-07-19 15:26:05:520 [ info nextcloud.sync.credentials.webflow ]: request finished
2020-07-19 15:26:05:520 [ info nextcloud.sync.networkjob.propfind ]: PROPFIND of QUrl("https://box.aakerro.no/remote.php/dav/files/webmaster/") FINISHED WITH STATUS "OK"
2020-07-19 15:26:19:956 [ info nextcloud.gui.folder ]: Trying to check "https://box.aakerro.no/remote.php/dav/files/webmaster/" for changes via ETag check. (time since last sync: 2517 s)
2020-07-19 15:26:19:956 [ info nextcloud.gui.folder ]: Trying to check "https://box.bi-o.no/remote.php/dav/files/webmaster/" for changes via ETag check. (time since last sync: 2639 s)
2020-07-19 15:26:19:956 [ info nextcloud.sync.accessmanager ]: 6 "PROPFIND" "https://box.aakerro.no/remote.php/dav/files/webmaster/" has X-Request-ID "905ab509-19eb-44ce-b190-33395ea9384c"
2020-07-19 15:26:19:956 [ info nextcloud.sync.networkjob ]: OCC::RequestEtagJob created for "https://box.aakerro.no" + "/" "OCC::Folder"
2020-07-19 15:26:20:211 [ info nextcloud.sync.credentials.webflow ]: request finished
2020-07-19 15:26:20:212 [ info nextcloud.sync.networkjob.etag ]: Request Etag of QUrl("https://box.aakerro.no/remote.php/dav/files/webmaster/") FINISHED WITH STATUS "OK"
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
PASTE HERE (don't know where to find)
The output of your Apache/nginx/system log in /var/log/____
:
PASTE HERE (don't know where to find)