Nextcloud version: 16.0.3
Operating system and version: Manjaro Linux Kernel: 4.19.62-1-MANJARO
Apache version: 2.4.39
PHP version: 7.3.8
The issue you are facing:
My server is up and running, works flawlessly for my girlfriend and I in NY, however, I recently made an account for my mother in Colombia and the spanish language client throws the error
la ficha de estado no corresponde
I’m not sure what this means as I am not as fluent in spanish as I am in english, especially when it comes to technical things. This is also not a login issue as it only occurred after she got the login info right. I can log into her account on both my mobile devices an laptop.
Is this the first time you’ve seen this error? (Y/N):
Yes.
Steps to replicate it:
- Have nextcloud server in the US
- Log into account from Colombia on the NextCloud IOS app with the correct information
The output of your Nextcloud log in Admin > Logging:
Warning Login failed: 'ayde' (Remote IP: '191.92.7.40')
2019-08-18T22:25:21-0400
Warning Login failed: 'ayde' (Remote IP: '191.92.7.40')
2019-08-18T22:24:21-0400
Warning Login failed: 'ayde' (Remote IP: '191.92.7.40')
2019-08-18T22:19:24-0400
Warning Login failed: 'ayde' (Remote IP: '191.92.7.40')
2019-08-18T22:18:20-0400
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'oc4x0g1hbcz9',
'passwordsalt' => '****',
'secret' => '****',
'trusted_domains' =>
array (
0 => 'cloud.***.com',
),
'datadirectory' => '/usr/share/webapps/nextcloud/data',
'dbtype' => 'mysql',
'version' => '16.0.3.0',
'overwrite.cli.url' => '****',
'dbname' => '****',
'dbhost' => 'localhost:443',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => '****',
'dbpassword' => '*****',
'installed' => true,
);
The output of your Apache/nginx/system log in /var/log/____:
No error logs from today