Some files not accessible via webdav windows network share

Hi

Nextcloud version : 13.0.2
Operating system and version: Ubuntu 16.04.6 LTS
Apache or nginx version : Apache/2.4.18
PHP version :PHP 7.0.33-0ubuntu0.16.04.12

The issue you are facing:

When using webdav to mount a network drive to Windows. There are a few files that can’t be seen in explorer.

If I use webdav with cyberduck the files can be accessed

Is this the first time you’ve seen this error? : Yes

The output of your Nextcloud log in Admin > Logging:

PASTE HERE

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => 'ocrrudgmv430',
  'passwordsalt' => '****************',
  'secret' => '*************',
  'trusted_domains' =>
  array (
    0 => 'localhost',
    1 => '######.######.#####',
    2 => '192.168.100.17',
  ),
  'datadirectory' => '/mnt/nextcloud-local',
  'dbtype' => 'pgsql',
  'version' => '13.0.2.1',
  'dbname' => 'nextcloud',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'nextcloud',
  'dbpassword' => '******',
  'installed' => true,
  'overwrite.cli.url' => 'http://######.######.#####',
  'overwriteprotocol' => 'https',
  'cache_path' => '/var/www/nextcloud/data/user-local-cache',
  'cache_chunk_gc_ttl' => 172800,
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 1,
  'log_type' => 'file',
  'logfile' => '/var/log/nextcloud/nextcloud.log',
  'logdateformat' => 'Ymd, H:i:s',
  'logtimezone' => 'Australia/Brisbane',
  'updater.release.channel' => 'stable',
  'mail_from_address' => 'nextcloud',
  'mail_smtpmode' => 'php',
  'mail_smtpauthtype' => 'LOGIN',
  'mail_domain' => '######.######',
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'memcache.distributed' => '\\OC\\Memcache\\Redis',
  'memcache.locking' => '\\OC\\Memcache\\Redis',
  'redis' => array(
    'host' => 'localhost',
    'port' => 6379,
  ),
  'auth.bruteforce.protection.enabled' => false,
);

The output of your Apache/nginx/system log in /var/log/____:

Not sure which log you're looking for this is the error log

[Wed Mar 25 07:26:31.617528 2020] [proxy_fcgi:error] [pid 9153] (32)Broken pipe: [client 172.31.248.250:6522] AH01075: Error dispatching request to : (passing brigade to output filters)
[Wed Mar 25 07:26:35.073806 2020] [proxy_fcgi:error] [pid 14706] (32)Broken pipe: [client 172.31.248.250:26256] AH01075: Error dispatching request to : (passing brigade to output filters)
[Wed Mar 25 14:06:47.484026 2020] [proxy_fcgi:error] [pid 4986] (32)Broken pipe: [client 172.31.248.250:63105] AH01075: Error dispatching request to : (passing brigade to output filters)
[Wed Mar 25 14:07:44.058005 2020] [proxy_fcgi:error] [pid 4822] (32)Broken pipe: [client 172.31.248.250:23731] AH01075: Error dispatching request to : (passing brigade to output filters)
[Wed Mar 25 14:23:18.780128 2020] [proxy_fcgi:error] [pid 31965] (32)Broken pipe: [client 172.31.248.250:63472] AH01075: Error dispatching request to : (passing brigade to output filters)

Screenshots to describe the issue.

Cyberduck:

Explorer:

Please note that NC 13 is old and unsupported. So in case of bugs, it could be fixed in newer versions and there won’t be any fixes in NC 13 (just in case it is related to NC).

The error is for your pipe to proxy_fcgi, so you could check the settings. Some results I found suggest to check the timeout settings. Perhaps on php side you might want to increase logging a bit. I’m not sure about your setup, but this php stuff is worth rechecking the settings from time to time.