Some files have not passed the integrity check. Further information on how to resolve this issue can be found in the documentation. (List of invalid files… / Rescan…)

Support intro

Sorry to hear you’re facing problems :slightly_frowning_face:

help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:

example

Or for longer, use three backticks above and below the code snippet:

longer
example
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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 12.0.2):16.02
Operating system and version (eg, Ubuntu 17.04):Freenas 11.2U5
Apache or nginx version (eg, Apache 2.4.25): Nginx
PHP version (eg, 7.1):7.2.19

The issue you are facing:
After upgrading from 16.01 to 16.02 I get the error * Some files have not passed the integrity check. Further information on how to resolve this issue can be found in the [documentation] ([List of invalid files…] / [Rescan…]

Is this the first time you’ve seen this error? (Y/N):Y

Steps to replicate it:

The output of your Nextcloud log in Admin > Logging:

PASTE HERE

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

PASTE HERE

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE
List of my invalid files
Technical information
=====================
The following list covers which files have failed the integrity check. Please read
the previous linked documentation to learn more about the errors and how to fix
them.

Results
=======
- viewer
	- EXTRA_FILE
		- cypress.json
		- cypress/integration/image.gif.spec.js
		- cypress/integration/image-small.png.spec.js
		- cypress/integration/videos.spec.js
		- cypress/integration/images.spec.js
		- cypress/integration/video.ogv.spec.js
		- cypress/integration/video.mkv.spec.js
		- cypress/integration/image.svg.spec.js
		- cypress/integration/video.webm.spec.js
		- cypress/integration/files.spec.js
		- cypress/integration/image.png.spec.js
		- cypress/integration/video.mp4.spec.js
		- cypress/stop.sh
		- cypress/support/index.js
		- cypress/support/commands.js
		- cypress/fixtures/image.png
		- cypress/fixtures/image.bmp
		- cypress/fixtures/image2.jpg
		- cypress/fixtures/video.webm
		- cypress/fixtures/video.mkv
		- cypress/fixtures/image3.jpg
		- cypress/fixtures/image4.jpg
		- cypress/fixtures/image.svg
		- cypress/fixtures/video1.mp4
		- cypress/fixtures/video2.mp4
		- cypress/fixtures/image-small.png
		- cypress/fixtures/video.ogv
		- cypress/fixtures/image.gif
		- cypress/fixtures/image1.jpg
		- cypress/utils/index.js
		- cypress/start.sh
		- cypress/plugins/index.js

Raw output
==========
Array
(
    [viewer] => Array
        (
            [EXTRA_FILE] => Array
                (
                    [cypress.json] => Array
                        (
                            [expected] => 
                            [current] => bf773ddaccd4c55ed0653dfe26d462c7b459c894a21537dcbc153f02d676b0d894720354d842190ec2c4b9421b1cbfd1b772407c1c784577caf85abe556ecb54
                        )

                    [cypress/integration/image.gif.spec.js] => Array
                        (
                            [expected] => 
                            [current] => aa460a5c24d921926a74bb18ac241103e7cfb0268843ae02fac2fc84dcf4e4c24e2060f020d7899e26fe39135a846f30c2859050ec75bd64dde87faeea344b14
                        )

                    [cypress/integration/image-small.png.spec.js] => Array
                        (
                            [expected] => 
                            [current] => daa93e864599bfd53fac612981afec3226cb189ab126a4b7e68ebed66905d409a940eeb2e8df0fd5b569da72db2cc476de03847a4bf429515187e88a81959c74
                        )

                    [cypress/integration/videos.spec.js] => Array
                        (
                            [expected] => 
                            [current] => f9de7731b4430677b0a5739ecfdf73ebad7d6912c7f468177846e09e5b75cfd962b576b3e31d7546c5ff055e2caf49311bce81c7a0fd407b262f71050366d076
                        )

                    [cypress/integration/images.spec.js] => Array
                        (
                            [expected] => 
                            [current] => 36df65eda12222d85676416c7f8771652c05bc05108d033bcd2b65527112cfddfb2df9137fb9e9f6253a5bebb76c9051b1bbe5ca31c60735680b8960ccc9c4ba
                        )

                    [cypress/integration/video.ogv.spec.js] => Array
                        (
                            [expected] => 
                            [current] => efbd8643c7977b5fd89265a0195c0fc856e9c97eccd6c7a71c66130463c2dd1c3156ffd02b7368af9addc2ec25fe9bd9d28f98c914eaffa9f5c24a7e17567bf3
                        )

                    [cypress/integration/video.mkv.spec.js] => Array
                        (
                            [expected] => 
                            [current] => 554f3a94dc76c500244b5f55b1b1e7d3cb487932284ad908e7ebc0139d373cd5de9bde697bf54205d049e5174a85a888e59430b3b795b2db7c9f1f2f0c0de001
                        )

                    [cypress/integration/image.svg.spec.js] => Array
                        (
                            [expected] => 
                            [current] => cec04f1e2c153bbed680684ac78694f58ea3ded6e84af2b8f601b59e582c2379459795e484f7ab3b4b7f7a8facdd62811a3fa930d5517bc39aff6592d212b8c6
                        )

                    [cypress/integration/video.webm.spec.js] => Array
                        (
                            [expected] => 
                            [current] => a80b0c73c088ed9b38f3d611542b266418ec5ad1dd2688908ebe25488769327713e568b8b33526b1367695ab49211406251e49ed00fe73a06d66cf04624bef97
                        )

                    [cypress/integration/files.spec.js] => Array
                        (
                            [expected] => 
                            [current] => 7c295f26d37e0e2db83bfbd9e58beed08fe7da5b731e5944aefab568396d9bb328bb59d0c1b86c919cb8dd445bba37f77f83a8381c54ac8879c3d2b9c2798cd6
                        )

                    [cypress/integration/image.png.spec.js] => Array
                        (
                            [expected] => 
                            [current] => 475d783a88adfe90a7f2703b53edc406380979d1314c9f8726ebfb6378b0c6b6a645c78f591499b66bfb624e20e228f6fbb123f6daa5457223dd1be5856ad9fe
                        )

                    [cypress/integration/video.mp4.spec.js] => Array
                        (
                            [expected] => 
                            [current] => b1961b28616b8abff2b634b81e74b39e045f2f5852c2c4276c75bb67e3c97e0a5396ae27a2f23e65ac2d7b12ef0d13125c88c53175391514c8a932e5d1a658d4
                        )

                    [cypress/stop.sh] => Array
                        (
                            [expected] => 
                            [current] => ee4700342e52524f88da50a64426aeea94aa5857ac446ddae9015e35e8f1d92fd7e7baa5a4f80235bb149bb9c2d82903534d73ee03e75066f4cbf150141d27f0
                        )

                    [cypress/support/index.js] => Array
                        (
                            [expected] => 
                            [current] => 782a5ca99cd32314d8d754ede1d867f95ba9aeb4f38014a94a04cb0d2e7ff6eab849a557e6022d16b780fe1728dc3e4db9157323b912a1892523e127847875fb
                        )

                    [cypress/support/commands.js] => Array
                        (
                            [expected] => 
                            [current] => 1cca271b4c349eefcc44450e439f17d53f84f2aa479291aceb14c2c9a69ad614d38bdd01611cbb1e7002493c84a934d548dfc5357808b61695ceb2cad7e28501
                        )

                    [cypress/fixtures/image.png] => Array
                        (
                            [expected] => 
                            [current] => 50e54358eb0473f9894f54cffcf10a62321321d4db08d62425f6947149d5afde2d080d089fbe94c12d94e23c193e34393169c28f914f22004e61d3cd91fea448
                        )

                    [cypress/fixtures/image.bmp] => Array
                        (
                            [expected] => 
                            [current] => c9810c4167a43a3ddf16fc5d49cf8f6875c45dfb3bbb283b06d7345b4f9d97cf3633e3799216065e1db01291277332ab27b3acdd16285f2e81ed6a38fed57816
                        )

                    [cypress/fixtures/image2.jpg] => Array
                        (
                            [expected] => 
                            [current] => 81041d26e4f61d8b926e944cc457ba800b3062e2b835f2dc9286532da0c876ee0945193c54a1295aeb7bd212e55f842b67aed9b4e4c9a39630b0dc0c7b1ad0ce
                        )

                    [cypress/fixtures/video.webm] => Array
                        (
                            [expected] => 
                            [current] => 3ef5faf52f935d5e322227e2f5907b156816f8c5a254a785a8d989852e2694cf4510e4d2d6c046d9b31900583ff44cbd1fc722de5b30ec134e300f3d9e685bfb
                        )

                    [cypress/fixtures/video.mkv] => Array
                        (
                            [expected] => 
                            [current] => 68c78a1437041453c713d447c0ac6aa466666a66369d98bde4b4d7ceb3f6fc1f683890caf5f6d5c500de1ca2a452697baa9b70e721ce4f9b39428a8a6e47c640
                        )

                    [cypress/fixtures/image3.jpg] => Array
                        (
                            [expected] => 
                            [current] => c112fc23235a414a2f86435f3c9cace73fca507782043c7518e0b3c5c34e190ba0709622c0efd34c126753bc5d960fe1a78bec0de6a3ec83a3d5626b5f0a408d
                        )

                    [cypress/fixtures/image4.jpg] => Array
                        (
                            [expected] => 
                            [current] => 033ee655d82249a110a237c1519fa145afc7383a0f27a676b53933949795590be251b83c799ad2700847c8ae6cf85f331a21617f5117a51cc38b8c6c2425299c
                        )

                    [cypress/fixtures/image.svg] => Array
                        (
                            [expected] => 
                            [current] => 75d274e7440faee5caa412ed3f1be20b5684c9c5cd19b60cc1524607a32770f8c44ddad9926fc6ac56134936e7b6721d9152f17ec06784e7cfd02c16600c8898
                        )

                    [cypress/fixtures/video1.mp4] => Array
                        (
                            [expected] => 
                            [current] => 65e4b16ed459352fbce164a8d65ec8167dd4fafa4ebb8d00d2f2d8742f989afa09f4bb46ec51237ad10f346ba73e0415be8229be1dc929afb3dab8bb646ba0a1
                        )

                    [cypress/fixtures/video2.mp4] => Array
                        (
                            [expected] => 
                            [current] => 3ff782d0f1e29f573a7ba22e13007fc0927d5fec4845e77b9c6fe03f67de90b9133a6d145569f990080bee6c47a0a9939118afb113afbef848e3466a3bbb14c0
                        )

                    [cypress/fixtures/image-small.png] => Array
                        (
                            [expected] => 
                            [current] => 6a6e063dd89639fe22aec424a83c940ad6f724bb1582c779548e6d548790b822d067cb5b339b60ce520f9ce6ba2a6e5f10a0c079428035b0ff970cf65bb98064
                        )

                    [cypress/fixtures/video.ogv] => Array
                        (
                            [expected] => 
                            [current] => e95c985cdaea0fd63ee1268ffa15feda87168c98e5a7114623b75bfd8d9782f51f77e16908975424285bd39aa52fae884fdd5a6625cd3a9c78a4cf8b2a9f3183
                        )

                    [cypress/fixtures/image.gif] => Array
                        (
                            [expected] => 
                            [current] => 4b8fc05bc9b8546c77fc06577a6f7d771b2f89143eede005c7f240a154c2283e3cd68d84a8afbd61b9b2ff0b3d45a2965ed7495b8a0d73af233b80cc82dc61e2
                        )

                    [cypress/fixtures/image1.jpg] => Array
                        (
                            [expected] => 
                            [current] => c219f5c35cf5f2ecbc1e2121537ffc1f9c8e063adeaad2fb820393704250c53c6b4ff388e294f4909c501e10688c691dc7257130600de230984f1f4110e78a99
                        )

                    [cypress/utils/index.js] => Array
                        (
                            [expected] => 
                            [current] => 61e3b0405c0411708981a45154e13f124cc5bfc431a25d92580ae4ba5f276026d6df883702db3adc827a9dabfbe6bf377ceea5a2a7bcdc939ed2329cad2f8d33
                        )

                    [cypress/start.sh] => Array
                        (
                            [expected] => 
                            [current] => 8692dc0c8489fc602d55da7fdb5a858d9be8bcfb878b21457ea80443cd6b8bf9239d7453e96bc1f266f8a5165918fff44e4df11d36d8d349b31053f05bc94ab8
                        )

                    [cypress/plugins/index.js] => Array
                        (
                            [expected] => 
                            [current] => 03eb6d2dcce575ca0c1597700f6ad97014f96cb148785cbe948e2930588ec78aa234b8698c40883a318c65f8a88eb836093b85dada99ed1361dce3e4b050cb47
                        )

                )

        )

)```

Removing cypress.json and the entire cypress folder fixes this issue. To be safe I made a backup of the cypress files first. However there doesn’t seem to be any need for them. Nextcloud is working fine.

See: https://github.com/nextcloud/server/issues/16229#issuecomment-508674784

Then do a rescan and you’ll get the green tick.

Thanks that worked

Why is the Cypress folder there?