[solved] Update / upgrade from 15 to 16: missing button/link

ℹ️ Support
1

Hi,

In my NC configuration it says that version 15.0.13 ist installed and that a new version is available: 16.0.6.

However, there is no link/button to update as usual (and no “announcement” for that either). Im on the “stable” channel. On the website, there is already version 17 available.
Is that a buggy behaviour? What would be the best way to update… or should I stay with this version? :checkered_flag:

I tried to click the “Help” link on the right top navigation, but there an internal server error occurs! Might this have to do something with the update behaviour?

Thanks vor any help!
:crazy_face:

1 Like
2

What version of php are you using? Note that php 7.0 is no longer supported and you need at least php 7.1: https://docs.nextcloud.com/server/16/admin_manual/installation/source_installation.html#prerequisites-for-manual-installation

That’s just one guess, do you see errors in the log files?

You should upgrade to NC 16 soon since support of NC 15 is running out, there is probably one last update this month.

1 Like
3

Hey, thanks so much! Sometimes it’s easy!

I actually used PHP 7.0 … now I changed it to 7.1 and the Update button appeared! :slight_smile:

4

Good, I created a bug report: https://github.com/nextcloud/updater/issues/258

5

How did you change the PHP version?

6

The PHP version cannot be changed via Nextcloud. If you don’t run the webserver yourself, ask your provider to do it. Usually, there is a configuration login from your provider where you can do so.