# \[SOLVED\] Onlyoffice no more working with nextcloud

**URL:** <https://help.nextcloud.com/t/solved-onlyoffice-no-more-working-with-nextcloud/187654>\
**Category:** 📄 Office\
**Tags:** onlyoffice\
**Created:** [April 8, 2024, 4:52pm UTC](https://help.nextcloud.com/t/solved-onlyoffice-no-more-working-with-nextcloud/187654 "2024-04-08T16:52:07Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![ewok2](https://help.nextcloud.com/user_avatar/help.nextcloud.com/ewok2/32/43411_2.png) [@ewok2](https://help.nextcloud.com/u/ewok2)\
**Post date:** [April 8, 2024, 4:52pm UTC](https://help.nextcloud.com/t/solved-onlyoffice-no-more-working-with-nextcloud/187654/1 "2024-04-08T16:52:07Z")

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Hello  
After upgrading apps (and OS) Onlyoffice connexion from nextcloud does not work anymore.

I seem’s a “js” directory is missing in the apps/onlyoffice directory…  
I get the folowing message in nextcloud.log :

> “GET”,“url”:“/apps/files/files”,“message”:“Could not find resource onlyoffice/js/onlyoffice-desktop.js to load”  
> “GET”,“url”:“/apps/files/files”,“message”:“Could not find resource onlyoffice/js/onlyoffice-main.js to load”  
> “GET”,“url”:“/apps/files/files”,“message”:“Could not find resource onlyoffice/js/onlyoffice-template.js to load”  
> “GET”,“url”:“/apps/files/files”,“message”:“Could not find resource onlyoffice/js/onlyoffice-viewer.js to load”  
> “GET”,“url”:“/apps/files/files”,“message”:“Could not find resource onlyoffice/js/onlyoffice-listener.js to load”

And indeed in my nextcloud/apps/onlyoffice I do not have a js directory…

Any idee why? and how to solved?

Ps : My onlyoffice is running on the same server ans seem’s to works.  
connexion from nextcloud to onlyoffice seem’s to work :

> sudo -u www-data php occ onlyoffice:documentserver --check  
> Document server [https://onlyoffice.mydomaine.net/](https://onlyoffice.mydomaine.net/) version 8.0.1.31 is successfully connected

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**Author:** ![joskapista](https://help.nextcloud.com/letter_avatar/joskapista/32/6_22734026db12803ebb3e059622ac3534.png) [@joskapista](https://help.nextcloud.com/u/joskapista)\
**Post date:** [April 8, 2024, 7:08pm UTC](https://help.nextcloud.com/t/solved-onlyoffice-no-more-working-with-nextcloud/187654/2 "2024-04-08T19:08:29Z")

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Same issue here, I just updated the Onlyoffice app on my Nextcloud, and I get the same error messages.  
Please help to solve this!  
Thanks

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**Author:** ![nelli](https://help.nextcloud.com/letter_avatar/nelli/32/6_22734026db12803ebb3e059622ac3534.png) [@nelli](https://help.nextcloud.com/u/nelli)\
**Post date:** [April 8, 2024, 7:15pm UTC](https://help.nextcloud.com/t/solved-onlyoffice-no-more-working-with-nextcloud/187654/3 "2024-04-08T19:15:56Z")

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The js folder ist missing in 9.1.  
Download 9.0 [here](https://github.com/ONLYOFFICE/onlyoffice-nextcloud/releases/download/v9.0.0/onlyoffice.tar.gz). Unzip an copy the js folder in the app/onlyoffice folder.  
Guess there will be an update with the missing files in onlyoffice 9.2

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**Author:** ![joskapista](https://help.nextcloud.com/letter_avatar/joskapista/32/6_22734026db12803ebb3e059622ac3534.png) [@joskapista](https://help.nextcloud.com/u/joskapista)\
**Post date:** [April 8, 2024, 7:24pm UTC](https://help.nextcloud.com/t/solved-onlyoffice-no-more-working-with-nextcloud/187654/4 "2024-04-08T19:24:12Z")

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You saved me… Thank you!

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**Author:** ![Doug\_Meredith](https://help.nextcloud.com/user_avatar/help.nextcloud.com/doug_meredith/32/60538_2.png) [@Doug\_Meredith](https://help.nextcloud.com/u/Doug_Meredith)\
**Post date:** [April 9, 2024, 11:35am UTC](https://help.nextcloud.com/t/solved-onlyoffice-no-more-working-with-nextcloud/187654/5 "2024-04-09T11:35:58Z")

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I just updated to 9.1.2, and this problem is fixed.

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**Author:** ![ewok2](https://help.nextcloud.com/user_avatar/help.nextcloud.com/ewok2/32/43411_2.png) [@ewok2](https://help.nextcloud.com/u/ewok2)\
**Post date:** [April 9, 2024, 6:03pm UTC](https://help.nextcloud.com/t/solved-onlyoffice-no-more-working-with-nextcloud/187654/6 "2024-04-09T18:03:51Z")

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Thanks for the link Nelli I was trying to get a backup of my nextcloud.  
Subject SOLVED with the 9.1.2 Update

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**Author:** ![Irwin](https://help.nextcloud.com/user_avatar/help.nextcloud.com/irwin/32/76202_2.png) [@Irwin](https://help.nextcloud.com/u/Irwin)\
**Post date:** [April 13, 2024, 12:10pm UTC](https://help.nextcloud.com/t/solved-onlyoffice-no-more-working-with-nextcloud/187654/7 "2024-04-13T12:10:24Z")

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Problem not solved for me 9.1.2

> [@ewok2](#):
>
> sudo -u www-data php occ onlyoffice:documentserver --check

Result: Document server [https://docs.xxx.xx/](https://docs.xxx.xx/) version 8.0.1.31 is successfully connected

But when I connect to my NC administration panel, it said that no OO server present…

All parameters are OK, Token, URL, RP, config file…

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**Author:** ![Irwin](https://help.nextcloud.com/user_avatar/help.nextcloud.com/irwin/32/76202_2.png) [@Irwin](https://help.nextcloud.com/u/Irwin)\
**Post date:** [April 13, 2024, 12:20pm UTC](https://help.nextcloud.com/t/solved-onlyoffice-no-more-working-with-nextcloud/187654/8 "2024-04-13T12:20:18Z")

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Solved deactivated, uninstalled, manually download and added to /var/\*\*\*\*\*\*/app from the git

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**Author:** ![judie07](https://help.nextcloud.com/user_avatar/help.nextcloud.com/judie07/32/61374_2.png) [@judie07](https://help.nextcloud.com/u/judie07)\
**Post date:** [April 21, 2024, 3:14pm UTC](https://help.nextcloud.com/t/solved-onlyoffice-no-more-working-with-nextcloud/187654/9 "2024-04-21T15:14:06Z")

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Hello,

Must ask: I have the exact same problem → „ONLYOFFICE ist zurzeit nicht erreichbar. Bitte wende Dich an Deinen Administrator“ (ONLYOFFICE is currently not available. Please contact your administrator)

Im Log: → [jsresourceloader] Fehler: Could not find resource onlyoffice/js/desktop.js to load

GET /apps/dashboard/

von 192.168.178.9 von nc\_admin um 21.04.2024, 17:01:59

xxxx@pNexCloud:/var/www/nextcloud# sudo -u www-data php occ onlyoffice:documentserver --check

Document server [https://oo.xxxxxxxx.de/](https://oo.xxxxxxxx.de/) version 8.0.1.31 is successfully connected

Also made flying: → deactivated, uninstalled, manually download and added to /var/\*\*\*\*\*\*/app from the git =\>

([https://github.com/ONLYOFFICE/onlyoffice-nextcloud/releases/download/v9.1.2/onlyoffice.tar.gz](https://github.com/ONLYOFFICE/onlyoffice-nextcloud/releases/download/v9.1.2/onlyoffice.tar.gz))

Reboot from Nextcloud and Rebbot from Documentserver

Nextcloud and OO-Documentserver runing on „Proxmox“ VM.

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<div class="post-metadata">

**Author:** ![robwmi](https://help.nextcloud.com/letter_avatar/robwmi/32/6_22734026db12803ebb3e059622ac3534.png) [@robwmi](https://help.nextcloud.com/u/robwmi)\
**Post date:** [April 23, 2024, 4:57am UTC](https://help.nextcloud.com/t/solved-onlyoffice-no-more-working-with-nextcloud/187654/10 "2024-04-23T04:57:05Z")

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Thanks for posting!

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<div class="post-metadata">

**Author:** ![robwmi](https://help.nextcloud.com/letter_avatar/robwmi/32/6_22734026db12803ebb3e059622ac3534.png) [@robwmi](https://help.nextcloud.com/u/robwmi)\
**Post date:** [April 23, 2024, 4:57am UTC](https://help.nextcloud.com/t/solved-onlyoffice-no-more-working-with-nextcloud/187654/11 "2024-04-23T04:57:35Z")

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Thanks for the additional detail - exactly what I needed!

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**Author:** ![caustic](https://help.nextcloud.com/letter_avatar/caustic/32/6_22734026db12803ebb3e059622ac3534.png) [@caustic](https://help.nextcloud.com/u/caustic)\
**Post date:** [April 24, 2024, 7:16pm UTC](https://help.nextcloud.com/t/solved-onlyoffice-no-more-working-with-nextcloud/187654/12 "2024-04-24T19:16:24Z")

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Same Problem here, but this solution did not work for me.  
The error stays but onlyoffice is working fine.

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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [January 16, 2025, 8:31am UTC](https://help.nextcloud.com/t/solved-onlyoffice-no-more-working-with-nextcloud/187654/13 "2025-01-16T08:31:27Z")

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