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Sorry to hear youâre facing problems 
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Nextcloud version (eg, 20.0.5): 25.0.3.2
Operating system and version (eg, Ubuntu 20.04): Debian GNU/Linux 11. 5.15.61-v8+ (aarch64)
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.56 (Debian)
PHP version (eg, 7.4): PHP 8.1.14
I had a power outage yesterday which seems to have upset my NextCloudPi. PC app says offline. Android app says in maintenance mode. I logged into the web UI admin panel. Status showed everything up. Thought maybe it is in maintenance mode. Toggled off with web UI. Server responded with never active in the first place. Cycled it on then off. No change. Reboot the server. No change.Thought maybe the apache server is down, but it is not. I am not sure what to check next. Should also note the PC access is local and the android app access to remote. Web UI only works locally. Will not work remotely. Lots of errors in the apache log. âUnable to get remote host nameâ
Is this the first time youâve seen this error? (Y/N):Y
Steps to replicate it:
- Rip the cord out of the wall (lol)
The output of your Nextcloud log in Admin > Logging:
PASTE HERE
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'passwordsalt' => '---------------------------------------------',
'secret' => '--------------------------------------------',
'trusted_domains' =>
array (
0 => 'localhost',
7 => 'nextcloudpi',
5 => 'nextcloudpi.local',
8 => 'nextcloudpi.lan',
3 => '---------------------------------',
11 => '2600:1700:3547:1080:a1d0:b6e4:da22:1cf',
1 => '192.168.1.75',
14 => 'nextcloudpi',
2 => '----------------------------------',
),
'datadirectory' => '/media/myCloudDrive/ncdata/data',
'dbtype' => 'mysql',
'version' => '25.0.3.2',
'overwrite.cli.url' => '-----------------------------------',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => '------',
'dbpassword' => '-------------------------------------------------',
'installed' => true,
'instanceid' => 'occqjdyc2czx',
'memcache.local' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '/var/run/redis/redis.sock',
'port' => 0,
'timeout' => 0.0,
'password' => '----------------------------------------------',
),
'tempdirectory' => '/media/myCloudDrive/ncdata/data/tmp',
'mail_smtpmode' => 'sendmail',
'mail_smtpauthtype' => 'LOGIN',
'mail_from_address' => 'admin',
'mail_domain' => 'ownyourbits.com',
'preview_max_x' => '2048',
'preview_max_y' => '2048',
'jpeg_quality' => '60',
'overwriteprotocol' => 'https',
'maintenance' => false,
'logfile' => '/media/myCloudDrive/ncdata/data/nextcloud.log',
'trusted_proxies' =>
array (
11 => '127.0.0.1',
12 => '::1',
13 => '-----------------------------',
14 => '192.168.1.75',
),
'loglevel' => '2',
'log_type' => 'file',
);
The output of your Apache/nginx/system log in /var/log/____:
[Wed Jul 12 01:10:18.246768 2023] [ssl:warn] [pid 983:tid 547701687360] AH01909: localhost:4443:0 server certificate does NOT include an ID which matches the server name
[Wed Jul 12 01:10:18.249433 2023] [mpm_event:notice] [pid 983:tid 547701687360] AH00489: Apache/2.4.56 (Debian) OpenSSL/1.1.1n configured -- resuming normal operations
[Wed Jul 12 01:10:18.249482 2023] [core:notice] [pid 983:tid 547701687360] AH00094: Command line: '/usr/sbin/apache2'
[Wed Jul 12 03:10:16.286843 2023] [authz_host:error] [pid 2047:tid 547666907520] [remote 192.168.1.87:55884] AH01753: access check of 'localhost' to / failed, reason: unable to get the remote host name
[Wed Jul 12 03:10:49.439955 2023] [authz_host:error] [pid 2047:tid 547549221248] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to / failed, reason: unable to get the remote host name
[Wed Jul 12 03:10:49.665800 2023] [authz_host:error] [pid 2047:tid 547549221248] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to / failed, reason: unable to get the remote host name
[Wed Jul 12 03:10:49.666233 2023] [authz_host:error] [pid 2047:tid 547549221248] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /index.php failed, reason: unable to get the remote host name
[Wed Jul 12 03:10:49.833986 2023] [authz_host:error] [pid 2047:tid 547549221248] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /index.php failed, reason: unable to get the remote host name
[Wed Jul 12 03:10:53.284311 2023] [authz_host:error] [pid 2047:tid 545175622016] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /css/ncp.css failed, reason: unable to get the remote host name
[Wed Jul 12 03:10:53.284322 2023] [authz_host:error] [pid 2047:tid 547557630336] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /img/ncp-logo.svg failed, reason: unable to get the remote host name
[Wed Jul 12 03:10:53.284360 2023] [authz_host:error] [pid 2047:tid 547641721216] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /img/loading-small.gif failed, reason: unable to get the remote host name
[Wed Jul 12 03:10:53.284414 2023] [authz_host:error] [pid 2047:tid 546350010752] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /js/ncp.js failed, reason: unable to get the remote host name
[Wed Jul 12 03:10:53.285119 2023] [authz_host:error] [pid 2047:tid 545158836608] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /js/minified.js failed, reason: unable to get the remote host name
[Wed Jul 12 03:10:53.317882 2023] [authz_host:error] [pid 2047:tid 547675300224] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /img/defaults.svg failed, reason: unable to get the remote host name
[Wed Jul 12 03:10:53.317902 2023] [authz_host:error] [pid 2047:tid 547624903040] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /img/toggle.svg failed, reason: unable to get the remote host name
[Wed Jul 12 03:10:53.318750 2023] [authz_host:error] [pid 2047:tid 547599675776] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /img/poweroff.svg failed, reason: unable to get the remote host name
[Wed Jul 12 03:10:53.375575 2023] [authz_host:error] [pid 2047:tid 547507175808] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /img/reboot.svg failed, reason: unable to get the remote host name
[Wed Jul 12 03:10:53.411829 2023] [authz_host:error] [pid 2047:tid 547532403072] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /img/dashboard.svg failed, reason: unable to get the remote host name, referer: https://192.168.1.75:4443/css/ncp.css
[Wed Jul 12 03:10:53.411821 2023] [authz_host:error] [pid 2047:tid 547498766720] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /img/nc-button.svg failed, reason: unable to get the remote host name, referer: https://192.168.1.75:4443/css/ncp.css
[Wed Jul 12 03:10:53.412290 2023] [authz_host:error] [pid 2047:tid 547650122112] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /img/search.svg failed, reason: unable to get the remote host name, referer: https://192.168.1.75:4443/css/ncp.css
[Wed Jul 12 03:10:53.412650 2023] [authz_host:error] [pid 2047:tid 545150443904] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /img/defaults-white.svg failed, reason: unable to get the remote host name, referer: https://192.168.1.75:4443/css/ncp.css
[Wed Jul 12 03:10:53.412933 2023] [authz_host:error] [pid 2047:tid 545184014720] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /img/settings-white.svg failed, reason: unable to get the remote host name, referer: https://192.168.1.75:4443/css/ncp.css
[Wed Jul 12 03:10:53.413048 2023] [authz_host:error] [pid 2047:tid 547633312128] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /img/wizard.svg failed, reason: unable to get the remote host name, referer: https://192.168.1.75:4443/css/ncp.css
[Wed Jul 12 03:10:53.413170 2023] [authz_host:error] [pid 2047:tid 547498766720] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /img/logs.svg failed, reason: unable to get the remote host name, referer: https://192.168.1.75:4443/css/ncp.css
[Wed Jul 12 03:10:53.413296 2023] [authz_host:error] [pid 2047:tid 545142051200] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /img/info-white.svg failed, reason: unable to get the remote host name, referer: https://192.168.1.75:4443/css/ncp.css
[Wed Jul 12 03:10:53.445437 2023] [authz_host:error] [pid 2047:tid 547616493952] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /img/files.svg failed, reason: unable to get the remote host name, referer: https://192.168.1.75:4443/css/ncp.css
[Wed Jul 12 03:10:53.449439 2023] [authz_host:error] [pid 2047:tid 545058189696] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /ncp-output.php failed, reason: unable to get the remote host name
[Wed Jul 12 03:10:53.465816 2023] [authz_host:error] [pid 2047:tid 547523993984] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Wed Jul 12 03:10:53.670728 2023] [authz_host:error] [pid 2047:tid 547566039424] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /img/favicon.png failed, reason: unable to get the remote host name
[Wed Jul 12 03:11:04.776494 2023] [authz_host:error] [pid 2047:tid 547574448512] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Wed Jul 12 03:11:04.795485 2023] [authz_host:error] [pid 2047:tid 547515584896] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /img/download.svg failed, reason: unable to get the remote host name
[Wed Jul 12 03:11:04.795831 2023] [authz_host:error] [pid 2047:tid 547658514816] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /img/delete.svg failed, reason: unable to get the remote host name
[Wed Jul 12 03:11:04.798326 2023] [authz_host:error] [pid 2047:tid 547490357632] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Wed Jul 12 03:24:00.171170 2023] [authz_host:error] [pid 2047:tid 547540812160] [remote 192.168.1.87:55896] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
PASTE HERE
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
Don't have access to Admin Panel as of now