# \[Solved\] Nextcloud (snap) v12.0.4 cannot successfully change nextcloud.log location **URL:** \ **Category:** ℹ️ Support\ **Created:** [January 6, 2018, 5:22pm UTC](https://help.nextcloud.com/t/solved-nextcloud-snap-v12-0-4-cannot-successfully-change-nextcloud-log-location/25479 "2018-01-06T17:22:40Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![spookywatcher](https://help.nextcloud.com/letter_avatar/spookywatcher/32/5_5575768a8748004e209b776fc1b2916d.png) [@spookywatcher](https://help.nextcloud.com/u/spookywatcher)\ **Post date:** [January 6, 2018, 5:22pm UTC](https://help.nextcloud.com/t/solved-nextcloud-snap-v12-0-4-cannot-successfully-change-nextcloud-log-location/25479/1 "2018-01-06T17:22:40Z")
Greetings…been working this problem for 2 days unsuccessfully with many hours of research but cannot fix. I’m running v12.0.4 via snap install. So my nextcloud.log file is located in: /var/snap/nextcloud/common/nextcloud/data/nextcloud.log I need it changed to /var/log/nextcloud.log because fail2ban cannot access the snap’s version location. Steps I’ve done: **sudo nextcloud.occ config:system:set log\_type --value=“owncloud”** **sudo nextcloud.occ config:system:set logfile --value="/var/log/nextcloud.log"** Everything looks great in config.php: My code: “\ array ( 0 =\> array ( ‘path’ =\> ‘/snap/nextcloud/current/htdocs/apps’, ‘url’ =\> ‘/apps’, ‘writable’ =\> false, ), 1 =\> array ( ‘path’ =\> ‘/var/snap/nextcloud/current/nextcloud/extra-apps’, ‘url’ =\> ‘/extra-apps’, ‘writable’ =\> true, ), ), ‘supportedDatabases’ =\> array ( 0 =\> ‘mysql’, ), ‘memcache.locking’ =\> ‘\OC\Memcache\Redis’, ‘memcache.local’ =\> ‘\OC\Memcache\Redis’, ‘redis’ =\> array ( ‘host’ =\> ‘/tmp/sockets/redis.sock’, ‘port’ =\> 0, ), ‘passwordsalt’ =\> ‘REDACTED-FOR-PRIVACEY’, ‘secret’ =\> ‘REDACTED-FOR-PRIVACEY’, ‘trusted\_domains’ =\> array ( 0 =\> ‘localhost’, 1 =\> ‘REDACTED-FOR-PRIVACEY’, ), ‘datadirectory’ =\> ‘/var/snap/nextcloud/common/nextcloud/data’, ‘overwrite.cli.url’ =\> ‘[http://localhost](http://localhost)’, ‘dbtype’ =\> ‘mysql’, ‘version’ =\> ‘12.0.4.3’, ‘dbname’ =\> ‘nextcloud’, ‘dbhost’ =\> ‘localhost:/tmp/sockets/mysql.sock’, ‘dbport’ =\> ‘’, ‘dbtableprefix’ =\> ‘oc\_’, ‘dbuser’ =\> ‘nextcloud’, ‘dbpassword’ =\> ‘REDACTED-FOR-PRIVACEY’, ‘logtimezone’ =\> ‘UTC’, ‘installed’ =\> true, ‘instanceid’ =\> ‘oc1rz26caw2b’, ‘loglevel’ =\> 2, ‘maintenance’ =\> false, ‘log\_type’ =\> ‘owncloud’, ‘logfile’ =\> ‘/var/log/nextcloud.log’, );” End My Code: Of course I got an error log saying could not touch the /var/log/nextcloud.log due to permissions, so I did the next steps: **sudo touch /var/log/nextcloud.log** **sudo chown www-data /var/log/nextcloud.log** **ls -l /var/log/nextcloud.log** comes back with **-rw-r–r-- 1 www-data root 0 Jan 6 08:24 /var/log/nextcloud.log** All seems ok…tested by accessing nextcloud from untrusted domain (which always gives me a level 2) in the old log and by testing with a failed login. But nothing is being logged into /var/log/nextcloud.log I’m stumped and out of guess and research. Any ideas? Much appreciated… Spooky ---
**Author:** ![spookywatcher](https://help.nextcloud.com/letter_avatar/spookywatcher/32/5_5575768a8748004e209b776fc1b2916d.png) [@spookywatcher](https://help.nextcloud.com/u/spookywatcher)\ **Post date:** [January 6, 2018, 10:54pm UTC](https://help.nextcloud.com/t/solved-nextcloud-snap-v12-0-4-cannot-successfully-change-nextcloud-log-location/25479/2 "2018-01-06T22:54:42Z")
Had no idea snaps could not read or write to the file system other than in their snap wrapper. So I changed the directory of the log to /var/snap/nextcloud/common/nextcloud/nextcloud.log and changed the permissions… Now everything is working. ---
**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [December 3, 2024, 9:07pm UTC](https://help.nextcloud.com/t/solved-nextcloud-snap-v12-0-4-cannot-successfully-change-nextcloud-log-location/25479/3 "2024-12-03T21:07:09Z")
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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [December 9, 2024, 2:00pm UTC](https://help.nextcloud.com/t/solved-nextcloud-snap-v12-0-4-cannot-successfully-change-nextcloud-log-location/25479/4 "2024-12-09T14:00:52Z")