Nextcloud version (eg, 10.0.2): 11.0.1
Operating system and version (eg, Ubuntu 16.04): Debian 8.7
Apache or nginx version (eg, Apache 2.4.25): 2.4.10
PHP version (eg, 5.6): 5.6.29
Is this the first time you’ve seen this error and can you replicate it?: Yes first time and every PUT same issue
The issue you are facing:
When adding a file via the client, the client states it sent the file, but stalls. After about 5 min it results in a timeout. It then shows in the apache log as a PUT with code 404. When checking the actual server (via web portal) the file does exists. After the second sync process of the client it clears.
The output of your Nextcloud log in Admin > Logging:
No Log output during that time
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => '***',
'passwordsalt' => '***,
'secret' => '***,
'trusted_domains' =>
array (
0 => '192.168.7.241',
),
'datadirectory' => '/media/nextcloud',
'overwrite.cli.url' => 'https://cloud.<domain>.uk',
'dbtype' => 'mysql',
'version' => '11.0.1.2',
'dbname' => 'nextcloud',
'dbhost' => '192.168.7.244',
'dbtableprefix' => 'nc_',
'dbuser' => 'nextcloud',
'dbpassword' => '***,
'logtimezone' => 'UTC',
'installed' => true,
'trusted_proxies' =>
array (
0 => '192.168.7.241',
),
'overwritehost' => 'cloud.domain.uk',
'overwriteprotocol' => 'https',
'overwritewebroot' => '/',
'overwritecondaddr' => '^192\\.168\\.7\\.241$',
'mail_from_address' => 'cloud',
'mail_smtpmode' => 'sendmail',
'mail_domain' => '<domain>.uk',
'memcache.local' => '\\OC\\Memcache\\APCu',
'filelocking.enabled' => true,
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'localhost',
'port' => 6379,
),
'maintenance' => false,
'log_type' => 'owncloud',
'logfile' => '/var/log/nextcloud.log',
'loglevel' => '2',
'log_rotate_size' => '104857600',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpauth' => 1,
'mail_smtphost' => 'mail.<domain>.net',
'mail_smtpport' => '25',
'mail_smtpname' => 'admin',
'mail_smtppassword' => '***',
'htaccess.RewriteBase' => '/',
'updater.server.url' => 'https://updates.nextcloud.org/updater_server/',
'filesystem_check_changes' => 1,
'enable_previews' => true,
'preview_max_x' => 640,
'preview_max_y' => 640,
'skeletondirectory' => '/media/nextcloud/skeleton',
'appstore.experimental.enabled' => true,
'activity_expire_days' => 365,
);
The output of your Apache/nginx/system log in /var/log/apache2/access.log:
192.168.7.1 - - [24/Jan/2017:18:48:02 +0000] "PUT /remote.php/webdav/Documents/Calendar%202017%20-%20Copy.ods HTTP/1.1" 404 963 "-" "Mozilla/5.0 (Windows) mirall/2.2.4 (build 2) (Nextcloud)"
