# \[SOLVED\] Can't connect to server using iOS app 2.18.2 **URL:** \ **Category:** 🍏 iOS\ **Created:** [December 19, 2017, 3:08pm UTC](https://help.nextcloud.com/t/solved-cant-connect-to-server-using-ios-app-2-18-2/24922 "2017-12-19T15:08:08Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![nursoda](https://help.nextcloud.com/user_avatar/help.nextcloud.com/nursoda/32/1044_2.png) [@nursoda](https://help.nextcloud.com/u/nursoda)\ **Post date:** [December 19, 2017, 3:08pm UTC](https://help.nextcloud.com/t/solved-cant-connect-to-server-using-ios-app-2-18-2/24922/1 "2017-12-19T15:08:09Z")
I don’t own an iOS device, but my brother cannot connect from his iPad. He got errors like those users reporting: > [@All iPad Nextcloud Apps can't connect](https://help.nextcloud.com/t/all-ipad-nextcloud-apps-cant-connect/24881): > > hey folks! struggeling with following error when trying to connect via ipad nextcloud app: “it is not possible to connect to the server at this time. Check server error”. problem occures just with ipad app. when using browser on ipad it works. tried different users on different ipads. Nextcloud Log looks like this: i deleted the brutforce sql table. i tried php v 5.6 and 7.1 any ideas? thanks for you help marcus > [@Can´t connect NC12 using IOS app](https://help.nextcloud.com/t/can-t-connect-nc12-using-ios-app/24743): > > I´m trying to connect my server using the IOS app but is not working. Can someone try to help me? Best regards, Last, he sent me a screenshot with this error message: ![grafik](https://help.nextcloud.com/uploads/default/original/2X/5/5b549fff309a72353bb3aeaa661df78060f27c46.png) From the Logo shown here I deducted that he might be using “Crypto Cloud for Nextcloud” but he answered that he is sure to use the correct “Nextcloud” app. My server is 13b3, I have not enabled end2end-encryption (or any other encryption apart from TLS). Any idea? ---
**Author:** ![Marcus](https://help.nextcloud.com/letter_avatar/marcus/32/5_5575768a8748004e209b776fc1b2916d.png) [@Marcus](https://help.nextcloud.com/u/Marcus)\ **Post date:** [December 20, 2017, 7:13am UTC](https://help.nextcloud.com/t/solved-cant-connect-to-server-using-ios-app-2-18-2/24922/2 "2017-12-20T07:13:19Z")
thanks for bringing this up as well! ---
**Author:** ![i\_am\_Halloran](https://help.nextcloud.com/user_avatar/help.nextcloud.com/i_am_halloran/32/6977_2.png) [@i\_am\_Halloran](https://help.nextcloud.com/u/i_am_Halloran)\ **Post date:** [December 21, 2017, 12:46pm UTC](https://help.nextcloud.com/t/solved-cant-connect-to-server-using-ios-app-2-18-2/24922/3 "2017-12-21T12:46:40Z")
UPDATE - ISSUE HAS RESOLVED - perhaps a caching issue? I’m also unable to connect using the iOS app (apologies I don’t know the version, but it is latest from app Store @ 12/21/17). My NextCloud server is 12.0.4, and is running on NextCloudPi v0.43.1 Prior to upgrading the server from NextCloudPi v0.31.5 to 0.43.1, the iOS client seemed to be working fine. Also, to be clear, I can access the server just fine via a Web browser. Including from the iPhone that is unable to connect via the IOS app. Thanks for any help. ---
**Author:** ![nursoda](https://help.nextcloud.com/user_avatar/help.nextcloud.com/nursoda/32/1044_2.png) [@nursoda](https://help.nextcloud.com/u/nursoda)\ **Post date:** [December 21, 2017, 10:37pm UTC](https://help.nextcloud.com/t/solved-cant-connect-to-server-using-ios-app-2-18-2/24922/4 "2017-12-21T22:37:21Z")
My brother reported today that, after updating the iOS app, he now could access my server. Seems to be solved by iOS app version 2.19.1. Thanks, iOS app team. ---
**Author:** ![Marcus](https://help.nextcloud.com/letter_avatar/marcus/32/5_5575768a8748004e209b776fc1b2916d.png) [@Marcus](https://help.nextcloud.com/u/Marcus)\ **Post date:** [January 17, 2018, 4:00pm UTC](https://help.nextcloud.com/t/solved-cant-connect-to-server-using-ios-app-2-18-2/24922/5 "2018-01-17T16:00:58Z")
issue remaining here, even when updated iOS App, ---
**Author:** ![nursoda](https://help.nextcloud.com/user_avatar/help.nextcloud.com/nursoda/32/1044_2.png) [@nursoda](https://help.nextcloud.com/u/nursoda)\ **Post date:** [January 17, 2018, 9:20pm UTC](https://help.nextcloud.com/t/solved-cant-connect-to-server-using-ios-app-2-18-2/24922/6 "2018-01-17T21:20:03Z")
Turned out there was an additional cause: I had enabled brute force detection app. Since I have many users / devices behind my firewall, I seem to have triggered the thresholds. Deactivating this app seemes not do remove the restrictions in place already but only prohibit further event aggregating. I had to delete the entries from the corresponding table in the database. After that, all was “back to normal”. ---
**Author:** ![Marcus](https://help.nextcloud.com/letter_avatar/marcus/32/5_5575768a8748004e209b776fc1b2916d.png) [@Marcus](https://help.nextcloud.com/u/Marcus)\ **Post date:** [January 18, 2018, 12:07pm UTC](https://help.nextcloud.com/t/solved-cant-connect-to-server-using-ios-app-2-18-2/24922/7 "2018-01-18T12:07:08Z")
thanks - tried that aswell without success. ---
**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [December 14, 2024, 4:37pm UTC](https://help.nextcloud.com/t/solved-cant-connect-to-server-using-ios-app-2-18-2/24922/8 "2024-12-14T16:37:14Z")
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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [December 14, 2024, 4:37pm UTC](https://help.nextcloud.com/t/solved-cant-connect-to-server-using-ios-app-2-18-2/24922/9 "2024-12-14T16:37:16Z")