Solved: Background jobs go back to Cron

The Basics

  • Nextcloud Server version:
    • Nextcloud 31.0.4
  • Operating system and version:
    • #1 SMP PREEMPT Debian 1:6.12.25-1+rpt1 (2025-04-30)
  • Web server and version:
    • Server version: Apache/2.4.62 (Debian)
  • Reverse proxy and version:
    • nginx version: openresty/1.27.1.1
  • PHP version:
    • PHP 8.3.20 (cli) (built: Apr 11 2025 17:51:27) (NTS)
  • Is this the first time you’ve seen this error? (Yes / No):
    • yes
  • When did this problem seem to first start?
    • prob direct after installation
  • Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
    • OMV Container
  • Are you using CloudfIare, mod_security, or similar? (Yes / No)
    • nope

Summary of the issue you are facing:

[…]

Steps to replicate it (hint: details matter!):

Log entries

Nextcloud

Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.

{"reqId":"9pXYV1TODYiHlMUJLnLE","level":3,"time":"2025-05-04T10:57:08+00:00","remoteAddr":"83.97.87.43","user":"johannes","app":"no app in context","method":"MOVE","url":"/remote.php/dav/files/johannes/Pictures/DCIM/OpenCamera/IMG_20250427_123249_DRO.jpg","message":"/admin/files_versions","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:138.0) Gecko/20100101 Firefox/138.0","version":"31.0.4.1","exception":{"Exception":"OCP\\Files\\NotFoundException","Message":"/admin/files_versions","Code":0,"Trace":[{"file":"/var/www/html/lib/private/Files/Node/LazyFolder.php","line":138,"function":"get","class":"OC\\Files\\Node\\Root","type":"->","args":["/admin/files_versions"]},{"file":"/var/www/html/apps/files_versions/lib/Versions/LegacyVersionsBackend.php","line":379,"function":"get","class":"OC\\Files\\Node\\LazyFolder","type":"->","args":["admin/files_versions"]},{"file":"/var/www/html/apps/files_versions/lib/Listener/VersionStorageMoveListener.php","line":129,"function":"clearVersionsForFile","class":"OCA\\Files_Versions\\Versions\\LegacyVersionsBackend","type":"->","args":[{"__class__":"OC\\User\\User"},{"__class__":"OC\\Files\\Node\\File"},{"__class__":"OC\\Files\\Node\\File"}]},{"file":"/var/www/html/apps/files_versions/lib/Listener/VersionStorageMoveListener.php","line":102,"function":"handleMoveOrCopy","class":"OCA\\Files_Versions\\Listener\\VersionStorageMoveListener","type":"->","args":[{"__class__":"OCP\\Files\\Events\\Node\\NodeRenamedEvent"},{"__class__":"OC\\User\\User"},{"__class__":"OC\\Files\\Node\\File"},{"__class__":"OC\\Files\\Node\\File"},{"__class__":"OCA\\Files_Versions\\Versions\\LegacyVersionsBackend"},{"__class__":"OCA\\GroupFolders\\Versions\\VersionsBackend"}]},{"file":"/var/www/html/apps/files_versions/lib/Listener/VersionStorageMoveListener.php","line":74,"function":"recursivelyHandleMoveOrCopy","class":"OCA\\Files_Versions\\Listener\\VersionStorageMoveListener","type":"->","args":[{"__class__":"OCP\\Files\\Events\\Node\\NodeRenamedEvent"},{"__class__":"OC\\User\\User"},{"__class__":"OC\\Files\\Node\\File"},{"__class__":"OC\\Files\\Node\\File"},{"__class__":"OCA\\Files_Versions\\Versions\\LegacyVersionsBackend"},{"__class__":"OCA\\GroupFolders\\Versions\\VersionsBackend"}]},{"file":"/var/www/html/lib/private/EventDispatcher/ServiceEventListener.php","line":68,"function":"handle","class":"OCA\\Files_Versions\\Listener\\VersionStorageMoveListener","type":"->","args":[{"__class__":"OCP\\Files\\Events\\Node\\NodeRenamedEvent"}]},{"file":"/var/www/html/3rdparty/symfony/event-dispatcher/EventDispatcher.php","line":220,"function":"__invoke","class":"OC\\EventDispatcher\\ServiceEventListener","type":"->","args":[{"__class__":"OCP\\Files\\Events\\Node\\NodeRenamedEvent"},"OCP\\Files\\Events\\Node\\NodeRenamedEvent",{"__class__":"Symfony\\Component\\EventDispatcher\\EventDispatcher"}]},{"file":"/var/www/html/3rdparty/symfony/event-dispatcher/EventDispatcher.php","line":56,"function":"callListeners","class":"Symfony\\Component\\EventDispatcher\\EventDispatcher","type":"->","args":[[{"__class__":"Closure"},{"__class__":"Closure"},{"__class__":"Closure"},{"__class__":"Closure"}],"OCP\\Files\\Events\\Node\\NodeRenamedEvent",{"__class__":"OCP\\Files\\Events\\Node\\NodeRenamedEvent"}]},{"file":"/var/www/html/lib/private/EventDispatcher/EventDispatcher.php","line":67,"function":"dispatch","class":"Symfony\\Component\\EventDispatcher\\EventDispatcher","type":"->","args":[{"__class__":"OCP\\Files\\Events\\Node\\NodeRenamedEvent"},"OCP\\Files\\Events\\Node\\NodeRenamedEvent"]},{"file":"/var/www/html/lib/private/EventDispatcher/EventDispatcher.php","line":79,"function":"dispatch","class":"OC\\EventDispatcher\\EventDispatcher","type":"->","args":["OCP\\Files\\Events\\Node\\NodeRenamedEvent",{"__class__":"OCP\\Files\\Events\\Node\\NodeRenamedEvent"}]},{"file":"/var/www/html/lib/private/Files/Node/HookConnector.php","line":169,"function":"dispatchTyped","class":"OC\\EventDispatcher\\EventDispatcher","type":"->","args":[{"__class__":"OCP\\Files\\Events\\Node\\NodeRenamedEvent"}]},{"file":"/var/www/html/lib/private/legacy/OC_Hook.php","line":85,"function":"postRename","class":"OC\\Files\\Node\\HookConnector","type":"->","args":[{"oldpath":"/Pictures/DCIM/OpenCamera/IMG_20250427_123249_DRO.jpg","newpath":"/Familie/IMG_20250427_123249_DRO.jpg"}]},{"file":"/var/www/html/lib/private/Files/View.php","line":834,"function":"emit","class":"OC_Hook","type":"::","args":["OC_Filesystem","post_rename",{"oldpath":"/Pictures/DCIM/OpenCamera/IMG_20250427_123249_DRO.jpg","newpath":"/Familie/IMG_20250427_123249_DRO.jpg"}]},{"file":"/var/www/html/apps/dav/lib/Connector/Sabre/Directory.php","line":418,"function":"rename","class":"OC\\Files\\View","type":"->","args":["/Pictures/DCIM/OpenCamera/IMG_20250427_123249_DRO.jpg","/Familie/IMG_20250427_123249_DRO.jpg"]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Tree.php","line":178,"function":"moveInto","class":"OCA\\DAV\\Connector\\Sabre\\Directory","type":"->","args":["IMG_20250427_123249_DRO.jpg","files/johannes/Pictures/DCIM/OpenCamera/IMG_20250427_123249_DRO.jpg",{"__class__":"OCA\\DAV\\Connector\\Sabre\\File"}]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":612,"function":"move","class":"Sabre\\DAV\\Tree","type":"->","args":["files/johannes/Pictures/DCIM/OpenCamera/IMG_20250427_123249_DRO.jpg","files/johannes/Familie/IMG_20250427_123249_DRO.jpg"]},{"file":"/var/www/html/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpMove","class":"Sabre\\DAV\\CorePlugin","type":"->","args":[{"__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->","args":["method:MOVE",[{"__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]]},{"file":"/var/www/html/apps/dav/lib/Connector/Sabre/Server.php","line":49,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->","args":[{"__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]},{"file":"/var/www/html/apps/dav/lib/Server.php","line":398,"function":"start","class":"OCA\\DAV\\Connector\\Sabre\\Server","type":"->","args":[]},{"file":"/var/www/html/apps/dav/appinfo/v2/remote.php","line":21,"function":"exec","class":"OCA\\DAV\\Server","type":"->","args":[]},{"file":"/var/www/html/remote.php","line":145,"args":["/var/www/html/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/Files/Node/Root.php","Line":182,"message":"/admin/files_versions","exception":[],"CustomMessage":"/admin/files_versions"},"id":"681a3f69484f2"}

Web Browser

If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.

PASTE

Web server / Reverse Proxy

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE

Configuration

Nextcloud

The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):

PASTE HERE

Apps

The output of occ app:list (if possible).

Tips for increasing the likelihood of a response

  • Use the preformatted text formatting option in the editor for all log entries and configuration output.
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I’ve been setting this in the backend

Yet after each run It gets changed to this

causing the cron job to fail.

How do I permanently set Background Jobs to Webcron?

How is your systems setup? You basically did not answer anything in the support template. The best and most accurate performance would be to use system cron.

And if im not mistaken. If a cron job is running in the background it will set it to cron in the settings automatically.

I’m not sure what produced this behavior but I was able to get it stick to cron.

On the docker host I now have scheduled job that calls the cronjob like so:

*/10 * * * * sudo docker exec -u www-data nextcloud php /var/www/html/cron.php