Software issue since update 2.6.2

Hey,

since I updated nextcloud to version 2.6.2 it’s always crashing, when I try to start it. I start nextcloud, it’s loading and then the window is closing.
I tried to reinstall nextcloud, but the problem is still there. But honestly I don’t know how to uninstall the software completely because after reinstall nextcloud already knows my login data so maybe I have to delete a specific file?

Maybe someone can help me and sorry for my english. At least I try to communicate in english xD

Hello @Xeon Welcome to the community of Nextcloud!

Which plattform are you on? Windows? Which version?

Can you start the app with option logwindow?
For details see https://docs.nextcloud.com/desktop/2.6/advancedusage.html?highlight=logwindow

Uninstall and remove configuration. For details see
https://docs.nextcloud.com/desktop/2.6/advancedusage.html?highlight=logwindow#configuration-file

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Hey I use Windows 10 with the current patch.

WIth the help of your links I found a solution. I just deleted the nextlcoud foulder in appdata and started nextcloud. Then I could sign up again. thanks for your help :slight_smile:

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