# Snap updated to 32.0.9snap1 and encountering internal server error, reverting does not fix.

**URL:** <https://help.nextcloud.com/t/snap-updated-to-32-0-9snap1-and-encountering-internal-server-error-reverting-does-not-fix/244580>\
**Category:** ℹ️ Support\
**Tags:** snap, nc32\
**Created:** [May 18, 2026, 4:00pm UTC](https://help.nextcloud.com/t/snap-updated-to-32-0-9snap1-and-encountering-internal-server-error-reverting-does-not-fix/244580 "2026-05-18T16:00:15Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![scubamuc](https://help.nextcloud.com/user_avatar/help.nextcloud.com/scubamuc/32/63165_2.png) [@scubamuc](https://help.nextcloud.com/u/scubamuc)\
**Post date:** [May 18, 2026, 5:54pm UTC](https://help.nextcloud.com/t/snap-updated-to-32-0-9snap1-and-encountering-internal-server-error-reverting-does-not-fix/244580/6 "2026-05-18T17:54:46Z")

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@ernolf thanks for your assistance 🤗

the issue @cmscotti is experiencing is a typical 3rd party app upgrade issue as I’ve seen over the last 8 years of snap-support described here: [How to manage failed automatic update in Nextcloud snap](https://help.nextcloud.com/t/how-to-manage-failed-automatic-update-in-nextcloud-snap/230652)

but as long as users do not [run the debugging script](https://help.nextcloud.com/t/how-to-manage-nextcloud-snap-logs/216226#p-649886-issue-debugging-script-11) and post the result here, it’s a guessing game!

I’ve explained what information is required to help, but I’m not prepared to start guessing!

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_[View the full topic](https://help.nextcloud.com/t/snap-updated-to-32-0-9snap1-and-encountering-internal-server-error-reverting-does-not-fix/244580)._