Slow Access on DFS Shares

ℹ️ Support
1

Hi,
I’ve got an official VM from TechandMe.se with nextcloud 10.
I’ve configured the LDAP Plugin to get the users from Active Directory and external storage with a dfs share on Windows Server.
Everything is working fine, but if I connect to the external storage fetching of the smb directorys and files is really slow. If is there a large number of subdirs its about 20-30 seconds. Hardware Specs for Nextcloud is 8 CPUs and 8 GB RAM connected over Gbit. The Fileserver has 4 CPUs and 4 GB RAM.

If its not accurate enough explained please tell me, I will do my best to make it more accurate.

Thanks in advance!

2

Did you have a look into your logfiles (/path/to/nextcloud/data/nextcloud.log)? Also try to install the latest update to 10.0.1 which contains a number of bugfixes.

3

I did the update to 10.0.1. Unfortunately there is no improvement.
Attached is the last extract from the nextcloud.log after the upgrade
{“reqId”:“us4FKgNWzfUglXlDVGZw”,“remoteAddr”:"",“app”:“user_ldap”,“message”:“Ready for a paged search”,“level”:0,“time”:“2016-10-10T07:29:56+00:00”,“method”:"–",“url”:"–",“user”:"–"}
{“reqId”:“us4FKgNWzfUglXlDVGZw”,“remoteAddr”:"",“app”:“user_ldap”,“message”:“readAttribute: cn=,ou=,ou=,ou=,dc=,dc=**** found",“level”:0,“time”:“2016-10-10T07:29:56+00:00”,“method”:"–",“url”:"–",“user”:"–"}
{“reqId”:“us4FKgNWzfUglXlDVGZw”,“remoteAddr”:"",“app”:“user_ldap”,“message”:"initializing paged search for Filter objectClass=* base Array\n(\n [0] => cn=,ou=,ou=,ou=,dc=,dc=\n)\n attr Array\n(\n [0] => displayname\n)\n limit 500 offset 0",“level”:0,“time”:“2016-10-10T07:29:56+00:00”,“method”:"–",“url”:"–",“user”:"–"}
{“reqId”:“us4FKgNWzfUglXlDVGZw”,“remoteAddr”:"",“app”:“user_ldap”,“message”:“Ready for a paged search”,“level”:0,“time”:“2016-10-10T07:29:56+00:00”,“method”:"–",“url”:"–",“user”:"–"}
{“reqId”:“us4FKgNWzfUglXlDVGZw”,“remoteAddr”:"",“app”:“user_ldap”,“message”:"initializing paged search for Filter (&(|(objectclass=person))(|(|(memberof=CN=,CN=Users,DC=,DC=)(primaryGroupID=512))(|(memberof=CN=s,CN=Users,DC=,DC=)(primaryGroupID=513)))) base Array\n(\n [0] => cn=,ou=,ou=,ou=,dc=,dc=\n)\n attr Array\n(\n [0] => \n)\n limit 500 offset 0",“level”:0,“time”:“2016-10-10T07:29:56+00:00”,“method”:"–",“url”:"–",“user”:"–"}
{“reqId”:“us4FKgNWzfUglXlDVGZw”,“remoteAddr”:"",“app”:“user_ldap”,“message”:“Ready for a paged search”,“level”:0,“time”:“2016-10-10T07:29:56+00:00”,“method”:"–",“url”:"–",“user”:"–"}
{“reqId”:“us4FKgNWzfUglXlDVGZw”,“remoteAddr”:"",“app”:“user_ldap”,“message”:"readAttribute: cn=,ou=,ou=,ou=,dc=,dc= found",“level”:0,“time”:“2016-10-10T07:29:56+00:00”,“method”:"–",“url”:"–",“user”:"–"}
{“reqId”:“e2Kkq36UvdjZh7r2UjNu”,“remoteAddr”:"",“app”:“cli”,“message”:“Memcache \OC\Memcache\Redis not available for local cache”,“level”:1,“time”:“2016-10-10T07:30:01+00:00”,“method”:"–",“url”:"–",“user”:"–"}
{“reqId”:“e2Kkq36UvdjZh7r2UjNu”,“remoteAddr”:"",“app”:“cli”,“message”:“Memcache \OC\Memcache\Redis not available for distributed cache”,“level”:1,“time”:“2016-10-10T07:30:01+00:00”,“method”:"–",“url”:"–",“user”:"–"}
{“reqId”:“e2Kkq36UvdjZh7r2UjNu”,“remoteAddr”:"",“app”:“cron”,“message”:“Update required, skipping cron”,“level”:0,“time”:“2016-10-10T07:30:01+00:00”,“method”:"–",“url”:"–",“user”:"–"}
{“reqId”:“gGXhC50ZSTp1XrJyR6xQ”,“remoteAddr”:“172.18.1.199”,“app”:“remote”,“message”:“Downgrading is not supported and is likely to cause unpredictable issues (from 9.1.1.5 to 9.1.0.16)”,“level”:4,“time”:“2016-10-10T07:30:10+00:00”,“method”:“GET”,“url”:"/status.php",“user”:"----*”}

4

@icewind can you help out with external storage?

5

Hi, i also have the issue here at our company.

No real messages in the logs, but extreme slow listing of SMB folders in the online environment.

6

Hi @TeJay cann show me how you configure external storage with a dfs share on Windows Server