Share between 2 nextcloud servers not working

ℹ️ Support
1

Hello, I try to create a share between 2 users on different nextcloud servers.
At first I got a certificate warning, but I managed to fix this. Then I try to share a folder by typing the remote user: remoteuser@cloud.remotedomain.com
The remote user receives a notification, but when I click on Accept on the remote user site, it keeps the status ‘pending’ in the file list of that user.
Anyone any idea what I can do about this?

Thank you and regards,

Ralph Willemsen
Arnhem, Netherlands

2

Can you check your logfiles? Do you use SSL (you can verify your ssl settings at ssllabs.com)?

3

Hello, thanks for your reply.
When the remote user clicks on the share then
the remote Nextcloud server says in its logfile:
Error PHP
OCP\Files\StorageNotAvailableException: at /var/www/nextcloud/apps/files_sharing/lib/external/storage.php#309

What I did (after googling)
root@nextcloud:/var/www# sudo su -s /bin/bash www-data
www-data@nextcloud:~$ owncloud/occ files:scan --all
bash: owncloud/occ: No such file or directory
www-data@nextcloud:~$ nextcloud/occ files:scan --all

Scanning files for 5 users
Starting scan for user 1 out of 5 (userxxx)
Starting scan for user 2 out of 5 (useryyy)
Starting scan for user 3 out of 5 (userzzz)
Starting scan for user 4 out of 5 (ncadmin)
Starting scan for user 5 out of 5 (john)

±--------±------±-------------+
| Folders | Files | Elapsed time |
±--------±------±-------------+
| 74 | 2286 | 00:00:16 |
±--------±------±-------------+

4

StorageNotAvailableException

Are you running a firewall in between which might prevent certain operations?

5

Hello, it is fixed after upgrading to NC 10. Works as a charm now!

Thank you and regards,

Ralph Willemsen