Nextcloud version (eg, 29.0.5): 29.0.3
Operating system and version (eg, Ubuntu 24.04): Gentoo Linux current
Apache or nginx version (eg, Apache 2.4.25): nginx 1.26.2-r2
PHP version (eg, 8.3): 8.1
(nginx/php version both not really relevant).
The issue you are facing:
https://docs.nextcloud.com - unreachable.
# tcptraceroute 5.9.202.145 443
...
3 et-0-0-3-1001.core0.fi001.nl.freedomnet.nl (185.93.175.247) 6.120 ms 6.005 ms 5.917 ms
4 as24940.frys-ix.net (185.1.203.251) 6.276 ms 6.468 ms 6.060 ms
5 * * *
6 core1.fra.hetzner.com (213.239.203.157) 11.419 ms 12.568 ms 11.880 ms
7 core22.fsn1.hetzner.com (213.239.224.13) 15.558 ms 15.596 ms 16.138 ms
8 ex9k1.dc12.fsn1.hetzner.com (213.239.254.122) 15.717 ms 26.670 ms 15.853 ms
9 s11.nextcloud.com (148.251.126.213) 14.276 ms 14.234 ms 14.258 ms
10 * * *
11 * * *
12 * * *
curl https://docs.nextcloud.com/server/29/go.php?to=admin-setup-well-known-URL -v
* Host docs.nextcloud.com:443 was resolved.
* IPv6: 2a01:4f8:210:21c8::145
* IPv4: 5.9.202.145
* Trying [2a01:4f8:210:21c8::145]:443...
* Trying 5.9.202.145:443...
* connect to 2a01:4f8:210:21c8::145 port 443 from 2a10:xxxx:xxx:xxx:xxx:xxx:7:240 port 54980 failed: Verbinding is verlopen
* connect to 5.9.202.145 port 443 from 192.168.7.84 port 59758 failed: Verbinding is verlopen
* Failed to connect to docs.nextcloud.com port 443 after 134119 ms: Couldn't connect to server
* Closing connection
curl: (28) Failed to connect to docs.nextcloud.com port 443 after 134119 ms: Couldn't connect to server
Is this the first time you’ve seen this error? N:
Steps to replicate it:
See above. just attempt to browse the URL, or use curl to test
Possibly related: very varying response in the Admin Settings screen.
Sometimes an update is available, other times it isn’t
IF an upgrade is announced, the actual upgrade never loads.
29.0.5 a few weeks back, not 29.0.6
The output of your Nextcloud log in Admin > Logging:
N/A
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
N/A
The output of your Apache/nginx/system log in /var/log/____:
N/A
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
N/A
