Sorry to hear you’re facing problems
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Or for longer, use three backticks above and below the code snippet:
longer example here
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Nextcloud version 17.0.1
Operating system and version: Ubuntu 18.04 Server
Apache or nginx version nginx 1.14.0
PHP version 7.2
The issue you are facing:
I’ve recently setup Nextcloud on a VPS and it’s been live for 24 hours or so. I’ve uploaded lots of data over the last day but this afternoon I received the following error from my Ubuntu client app - "No connection to Nextcloud at https://nextcloud.example.com. Host nextcloud.example.com not found."
Then a few moments later the browser app stopped working and I just have a server not found error in my browser when I attempt to connect to my domain.
My VPS is working fine, I can SSH into the server and see all of the nextcloud config.
Is this the first time you’ve seen this error? Yes
Steps to replicate it:
- Use the browser to connect to nextcloud.
- Use the nextcloud client app to sync files.
The output of your Nextcloud log in Admin > Logging:
Unable to retrieve.
The output of your config.php file in
/path/to/nextcloud (make sure you remove any identifiable information!):
$CONFIG = array ( 'instanceid' => '#####', 'passwordsalt' => '#####', 'secret' => '#####', 'trusted_domains' => array ( 0 => 'nextcloud.example.com', ), 'datadirectory' => '/usr/share/nginx/nextcloud-data', 'dbtype' => 'mysql', 'version' => '184.108.40.206', 'overwrite.cli.url' => 'https://nextcloud.example.com', 'dbname' => 'nextcloud', 'dbhost' => 'localhost', 'dbport' => '', 'dbtableprefix' => 'oc_', 'dbuser' => 'nextclouduser', 'dbpassword' => '###', 'installed' => true, 'memcache.distributed' => '\\OC\\Memcache\\Redis', 'memcache.local' => '\\OC\\Memcache\\Redis', 'memcache.locking' => '\\OC\\Memcache\\Redis', 'redis' => array ( 'host' => 'localhost', 'port' => 6379, ), 'mysql.utf8mb4' => true, 'maintenance' => false, );
The output of your Apache/nginx/system log in
Sorry, not sure which file it should be from those available in /var/log/ or var/log/nginx