Nextcloud version: 13.0.5
Operating system and version: CentOS 7.0 x64
Apache version: 2.4.6
PHP version: 7.1
Browser: Firefox 61.0.1 / Internet Explorer 11
The issue you are facing:
The security settings of any account take forever to load (it shows this hour glass image that keeps rotating). It just shows a field where I can enter an application name and a button to create a new app password. Other than that the page is empty. Note that I have at least 2 or 3 devices registered previously (a year ago) and those can access Nextcloud without a problem.
Additionally I have another issue that is probably related:
- pressing the update button when there is a new version of NC available doesn’t do anything
Is this the first time you’ve seen this error?
Yes. I’ve been running Nextcloud for over a year now and never saw this issue (before 13.0.1). Synching between various devices works flawless. I have APCU installed as memory cache. Furthermore SELinux is enabled, but as far as I can see no entries are generated that are related to httpd. The logs in general do not show anything alarming to me. Nothing really changed other than that I updated Nextcloud to the latest. The previous version (13.0.1) also had this issue, that’s why I updated to 13.0.5. The update went flawless according to the report.
Steps to replicate it:
- Log in to any account using a webbrowser
- Go to the settings of your account
- Select security on the left
The output of your Nextcloud log in Admin > Logging:
I cannot access the log through the webbrowser, this page stays empty. However syslog doesn’t show anything alarming (as far as I can see).
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => '##########',
'passwordsalt' => '###################',
'secret' => '####################################',
'trusted_domains' =>
array (
0 => '############',
1 => '#########',
2 => '##########',
),
'memcache.local' => '\OC\Memcache\APCu',
'datadirectory' => '/mnt/###########',
'overwrite.cli.url' => '#################',
'dbtype' => 'mysql',
'version' => '13.0.5.2',
'dbname' => '#####',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => '########',
'dbpassword' => '###############',
'logtimezone' => 'Europe/Amsterdam',
'installed' => true,
'log_type' => 'syslog',
'logfile' => '/var/log/nextcloud.log',
'loglevel' => 0,
'log_rotate_size' => 10485760,
'maintenance' => false,
'theme' => '',
);