Sorry to hear you’re facing problems
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
Or for longer, use three backticks above and below the code snippet:
longer example here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 20.0.5): 21.0.5
Operating system and version (eg, Ubuntu 20.04): Debian 9
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.25
PHP version (eg, 7.4): 7.4.9
The issue you are facing:
I use clonezilla to image my server drive periodically, about every 2-3 weeks. I had a crisis with my email server, which necessitated a system restore. However, this had the effect of causing my server/client syncing to get out of whack. All newer files on NC clients were deleted with when the system was restored. Where are these files? How can I recover them?
Is this the first time you’ve seen this error? (Y/N): Yes
Steps to replicate it: Disaster situation (not related to NC), have to restore system (NC also shares), and for the time frame between the last restore, client syncs delete more recent files.
- Use Clonezilla to image drive
- Use NC like normal for a week
- Restore the image from the previous week
- new client syncs will delete newer files.
The output of your Nextcloud log in Admin > Logging:
Only contains data prior to the image being created.
The output of your config.php file in
/path/to/nextcloud (make sure you remove any identifiable information!):
Nothing altered here or revealing
The output of your Apache/nginx/system log in
No references to NC
EDIT: Not solved yet, but I think the only option is advanced data recovery software, that should recover it, if it was on a client computer nextcloud folder as a form of data. I think that should work.