my nextcloud instance was running on an all-inkl server without SSH and also without OCC access. So far, the updates via web console worked without problems.
Today there was the following error during “Delete old files”: core / shipped.json is not available. However, a backup appeared to have been successfully created during the update. I dann See the backup Filder
Since then, the cloud is no longer accessible. In the index.php is permanently "<? Php http_response_code (503); the (‘Update in process.’); ".
How do I get back into the cloud, or can I restore a backup without using any OCC commands? I have only access via FTP und I have access to or get into the database.
But, I am also hosting a nextcloud instance at all-inkl without ssh access and I use a separate PHP-file to perform occ commands. This way you might be able to perform a manual upgrade:
IMPORTANT: Backup your data-folder, config.php and your database
Download and extract the nextcloud-version you wanted to upgrade to and upload the folder to your webserver: Index of /server/releases
copy the data-folder and config.php from the old installation to the in step 2 extracted folder with the new nextcloud-version (skip the data-folder if it is located outside of your nextcloud-folder)
rename the old nextcloud-installation folder
give the new nextcloud-installation folder the name of the old nextcloud-installation folder
create a file on your webspace called occ-upgrade.php (or whatever you wanna call it) with the following content (adjust relative/path/to/occ to point to occ in the nextcloud-installation folder):