# Quitar aviso de encriptación **URL:** \ **Category:** 🇪🇸 Español (spanish)\ **Tags:** encryption-server\ **Created:** [September 22, 2025, 6:50am UTC](https://help.nextcloud.com/t/quitar-aviso-de-encriptacion/232578 "2025-09-22T06:50:26Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![NachoAlonso](https://help.nextcloud.com/letter_avatar/nachoalonso/32/5_5575768a8748004e209b776fc1b2916d.png) [@NachoAlonso](https://help.nextcloud.com/u/NachoAlonso)\ **Post date:** [September 22, 2025, 6:50am UTC](https://help.nextcloud.com/t/quitar-aviso-de-encriptacion/232578/1 "2025-09-22T06:50:26Z")
Conseguí quitar la encriptación de mi servidor, pero ahora me sale este aviso: “Por favor active el cifrado en el lado del servidor en los ajustes de administración para poder usar el módulo de cifrado.” No quiero que salga SIEMPRE este aviso, es muy insistente y quiero seguir sin encriptación en el servidor, ¿como hago? ---
**Author:** ![scubamuc](https://help.nextcloud.com/user_avatar/help.nextcloud.com/scubamuc/32/63165_2.png) [@scubamuc](https://help.nextcloud.com/u/scubamuc)\ **Post date:** [September 22, 2025, 10:42am UTC](https://help.nextcloud.com/t/quitar-aviso-de-encriptacion/232578/2 "2025-09-22T10:42:52Z")
Hey @NachoAlonso, you could try to disable the app in the app store? Maybe that will make the insistant message disappear? ---
**Author:** ![NachoAlonso](https://help.nextcloud.com/letter_avatar/nachoalonso/32/5_5575768a8748004e209b776fc1b2916d.png) [@NachoAlonso](https://help.nextcloud.com/u/NachoAlonso)\ **Post date:** [September 23, 2025, 2:44pm UTC](https://help.nextcloud.com/t/quitar-aviso-de-encriptacion/232578/3 "2025-09-23T14:44:13Z")
No se trata de la app, el mensaje sale cuando entro con el navegador web a ver los archivos. ---
**Author:** ![scubamuc](https://help.nextcloud.com/user_avatar/help.nextcloud.com/scubamuc/32/63165_2.png) [@scubamuc](https://help.nextcloud.com/u/scubamuc)\ **Post date:** [September 23, 2025, 2:46pm UTC](https://help.nextcloud.com/t/quitar-aviso-de-encriptacion/232578/4 "2025-09-23T14:46:57Z")
@NachoAlonso, so is the app active? are you the admin? are the files encrypted? > [@Support template. Please use this when you request support](https://help.nextcloud.com/t/support-template-please-use-this-when-you-request-support/137402): > > play_button Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. heartThe Basics Nextcloud Server version (e.g., 29.x.x): Operating system and version (e.g., Ubuntu 24.04): Web server and version (e.g, Apache 2.4.25): Reverse proxy and version \_(e.g. nginx 1.27.2): PHP version (e.g, 8.3): Is this the first time you’ve seen this error? (Yes / No): When did this problem seem to first start? Installation method (… ---
**Author:** ![NachoAlonso](https://help.nextcloud.com/letter_avatar/nachoalonso/32/5_5575768a8748004e209b776fc1b2916d.png) [@NachoAlonso](https://help.nextcloud.com/u/NachoAlonso)\ **Post date:** [September 23, 2025, 3:19pm UTC](https://help.nextcloud.com/t/quitar-aviso-de-encriptacion/232578/5 "2025-09-23T15:19:48Z")
> [@scubamuc](#): > > so is the app active? are you the admin? are the files encrypted? so is the app active? Yes. are you the admin? Yes . are the files encrypted? No. My installation: Nextcloud Server Version: Nextcloud Hub 10 (31.0.7) Ubuntu 24.04.2 LTS Apache version: Server version: Apache/2.4.58 (Ubuntu) Server built: 2025-08-11T11:10:09 PHP Version PHP 8.4.10 ---
**Author:** ![scubamuc](https://help.nextcloud.com/user_avatar/help.nextcloud.com/scubamuc/32/63165_2.png) [@scubamuc](https://help.nextcloud.com/u/scubamuc)\ **Post date:** [September 23, 2025, 3:50pm UTC](https://help.nextcloud.com/t/quitar-aviso-de-encriptacion/232578/6 "2025-09-23T15:50:09Z")
@NachoAlonso, just to be clear, not being a native spanish speaker, the initial issue was translated via translator… so there was obviously a misunderstanding. you are quite right, your issue has nothing to do with file encryption. we’re talking about HTTPS encryption here. that means you will have to get a valid SSL certificate for your Nextcloud to make that message disappear, see > [@101: Network, domain and DNS](https://help.nextcloud.com/t/101-network-domain-and-dns/201882): > > Network requirements for self-hosting Nextcloud Network Assuming a network where the host running Nextcloud acquires a static local IPv4 address from DHCP/router and the required TCP ports 80 and 443 are enabled and internet facing for that IPv4 address, the routers public IPv4 address must be available via [DNS](https://en.wikipedia.org/wiki/Domain_Name_System) (Domain Name System) request. static local IPv4 address from DHCP/router internet facing TCP ports 80 and 443 for local IPv4 address DNS entry pointing to routers public IPv4 addre… > [@Support template. Please use this when you request support](https://help.nextcloud.com/t/support-template-please-use-this-when-you-request-support/137402): > > play_button Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. heartThe Basics Nextcloud Server version (e.g., 29.x.x): Operating system and version (e.g., Ubuntu 24.04): Web server and version (e.g, Apache 2.4.25): Reverse proxy and version \_(e.g. nginx 1.27.2): PHP version (e.g, 8.3): Is this the first time you’ve seen this error? (Yes / No): When did this problem seem to first start? Installation method (… ---
**Author:** ![NachoAlonso](https://help.nextcloud.com/letter_avatar/nachoalonso/32/5_5575768a8748004e209b776fc1b2916d.png) [@NachoAlonso](https://help.nextcloud.com/u/NachoAlonso)\ **Post date:** [September 23, 2025, 8:59pm UTC](https://help.nextcloud.com/t/quitar-aviso-de-encriptacion/232578/7 "2025-09-23T20:59:09Z")
This is a family system. The users are members of the same family. I haven’t activated encryption, neither I nor any other user. I don’t want encryption. It’s not activated. I just don’t want the warning to appear. ---
**Author:** ![Instituto\_Navarro\_de](https://help.nextcloud.com/user_avatar/help.nextcloud.com/instituto_navarro_de/32/75441_2.png) [@Instituto\_Navarro\_de](https://help.nextcloud.com/u/Instituto_Navarro_de)\ **Post date:** [November 10, 2025, 12:24pm UTC](https://help.nextcloud.com/t/quitar-aviso-de-encriptacion/232578/8 "2025-11-10T12:24:43Z")
a mi me pasa lo mismoç!? lo has conseguido solucionar, ha sido al actualizar nextcloud. ademas me sale ese mensaje y no me dej aabrir los doc con el visor de only office gracias ---
**Author:** ![NachoAlonso](https://help.nextcloud.com/letter_avatar/nachoalonso/32/5_5575768a8748004e209b776fc1b2916d.png) [@NachoAlonso](https://help.nextcloud.com/u/NachoAlonso)\ **Post date:** [November 10, 2025, 12:41pm UTC](https://help.nextcloud.com/t/quitar-aviso-de-encriptacion/232578/9 "2025-11-10T12:41:20Z")
No, me sigue saliendo el mensaje, pero ya no le hago caso, lo he dejado por imposible. Los .doc y los .pdf sĂ­ los abre, los .xls los descarga.