Problems with performing a backup when upgrading from version 20.0.6 to 20.0.8

  • Initializing

Current version is 20.0.5.
Update to Nextcloud 20.0.8 available. (channel: “stable”)
Following file will be downloaded automatically:
Open changelog :arrow_upper_right:
Retry update

  • Check for expected files -OK

  • Check for write permissions -OK

  • Create backup NOK & stop

it stops at “Create backup” when trying to start the update via the web page. because I am a speech user I have no experience so I am looking for help with information on how to solve it

I coped with the problem. It’s probably a trivial problem for you, but when such a situation arises, disable all plugins that do not have a note recommended for the update, then the backup will start. after you can turn your favorite plugins back on.