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Initializing
Current version is 20.0.5.
Update to Nextcloud 20.0.8 available. (channel: “stable”)
Following file will be downloaded automatically: https://download.nextcloud.com/server/releases/nextcloud-20.0.8.zip
Open changelog
Retry update
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Check for expected files -OK
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Check for write permissions -OK
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Create backup NOK & stop
it stops at “Create backup” when trying to start the update via the web page. because I am a speech user I have no experience so I am looking for help with information on how to solve it