Problems with Cloudnotes syncing

I cannot sync notes from my NC to Cloudnotes on my iPhone SE. Cloudnotes lets me connect alright but when it tries to sync, app gives me following error: “Error Syncing Notes. Response status code was unacceptable: 404.” I have notes installed on my NC and its working fine. iOS version is 14.2. Any ideas what could be the issue?

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Hello @Matti46 and welcome to the support forum!

Have you installed and enabled the correct Notes app? (There are multiple like QuickNotes, NextNotes etc.).

The CloudNotes iOS app synchronizes with this app: https://apps.nextcloud.com/apps/notes

You are using this one https://apps.apple.com/app/cloudnotes-owncloud-notes/id813973264 ?

Using the app myself as well and cannot help with that information.
Any log entries in NC server log?

For issues see https://github.com/phedlund/CloudNotes/issues

I have the same issue. I can see that there’s an error installing the Notes app on to the NC, but everything works fine on NC. Cloud notes (ios) connects to the server fine, but once I want to sync I get the 404 unacceptable error.

This is the error after I install Notes app. Once I refresh the page error goes away and Notes app works fine. Syncing works fine on Android Notes app.

[settings] Error: Doctrine\DBAL\Exception\DriverException: An exception occurred while executing ‘SHOW FULL TABLES WHERE Table_type = ‘BASE TABLE’’:
SQLSTATE[HY000]: General error: 2006 MySQL server has gone away at <>

I can give you the whole log if that helps.

Hi @anon33239507,

What do you mean with “OwnCloud Notes”?

Maybe the QOwnNotes desktop client? or the CloudNotes iOS client?
(Because i am not aware of any client with the name OwnCloud Notes which is capable of synchronizing with the Nextcloud Notes app.)

Sorry I mean the CloudNotes iOS client.

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This is an answer from the developer of the app.

You have two options, either

  1. add /index.php to the url when you log in from the app or
  2. configure pretty urls properly https://docs.nextcloud.com/server/18/admin_manual/installation/source_installation.html#pretty-urls

First option worked for me.