Problems after installing Nextcloud 27.1.2

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Sorry to hear you’re facing problems :slightly_frowning_face:

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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:

example

Or for longer, use three backticks above and below the code snippet:

longer
example
here

Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 20.0.5): 27.1.2
Operating system and version (eg, Ubuntu 20.04): Debian 12
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.57
PHP version (eg, 7.4): 8.2

The issue you are facing:

The talk app and the Deck app are working with pop-up errors like (error in post or error 500).
Logs are containing a lot of errors based on Crypto.php, which fails groupfolders, cronjobs, spreed(talk) app.

Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

It is hard :slight_smile:
I have installed another server and it is working fine.

The output of your Nextcloud log in Admin > Logging:

Two different parts of logs:
https://pastebin.com/8T02Y743
https://pastebin.com/Wj987aJk

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'passwordsalt' => '*****',
  'secret' => '*****',
  'trusted_domains' =>
  array (
    0 => 'localhost',
    1 => '*****',
  ),
  'datadirectory' => '/srv/www/nextcloud/data',
  'dbtype' => 'mysql',
  'version' => '27.1.2.1',
  'overwrite.cli.url' => '*****',
  'dbname' => '*****',
  'dbhost' => '*****',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => '*****',
  'dbpassword' => '*****',
  'installed' => true,
  'instanceid' => '*****',
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'redis' =>
  array (
    'host' => '/var/run/redis/redis.sock',
    'port' => '0',
    'timeout' => '0.0',
  ),
  'memcache.locking' => '\\OC\\Memcache\\Redis',
  'filelocking.enabled' => 'true',
  'enable_previews' => 'true',
  'enabledPreviewProviders' =>
  array (
    0 => 'OC\\Preview\\PNG',
    1 => 'OC\\Preview\\JPEG',
    2 => 'OC\\Preview\\GIF',
    3 => 'OC\\Preview\\BMP',
    4 => 'OC\\Preview\\XBitmap',
    5 => 'OC\\Preview\\Movie',
    6 => 'OC\\Preview\\PDF',
    7 => 'OC\\Preview\\MP3',
    8 => 'OC\\Preview\\TXT',
    9 => 'OC\\Preview\\MarkDown',
  ),
  'auth.bruteforce.protection.enabled' => 'true',
  'trashbin_retention_obligation' => 'auto,7',
  'defaultapp' => 'file',
  'updater.release.channel' => 'stable',
  'default_phone_region' => 'AT',
  'maintenance' => false,
  'mail_smtpmode' => 'smtp',
  'mail_smtpsecure' => 'ssl',
  'mail_sendmailmode' => 'smtp',
  'mail_from_address' => '*****',
  'mail_domain' => '*****',
  'mail_smtpauthtype' => 'LOGIN',
  'mail_smtpauth' => 1,
  'mail_smtphost' => '*****',
  'mail_smtpport' => '465',
  'mail_smtpname' => '*****',
  'mail_smtppassword' => '*****',
  'loglevel' => 2,
  'theme' => '',
);

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE

PASTE HERE


Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

PASTE HERE

With one of the errors in the logs, there is an open issue on the bug tracker: