Probleme Beim Update bitte um Hilfe

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Sorry to hear you’re facing problems :slightly_frowning_face: is for home/non-enterprise users. If you’re running a business, paid support can be accessed via where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:


Or for longer, use three backticks above and below the code snippet:


Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 20.0.5): replace me
Operating system and version (eg, Ubuntu 20.04): replace me
Apache or nginx version (eg, Apache 2.4.25): replace me
PHP version (eg, 7.4): replace me

The issue you are facing:

Is this the first time you’ve seen this error? (Y/N):

Steps to replicate it:

The output of your Nextcloud log in Admin > Logging:


The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):


The output of your Apache/nginx/system log in /var/log/____:


Please fill in Nextcloud version, Operating system and version, ServerVersion and the other informations at “replace me”
Also, where is you nextcloud folder placed on the system?
Also “The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):”
You habe so little information.

You must remove the file “packages.txt”. You can find it in your nextcloud directory or subdirs.

If you have an own server (next time please post your settings) you can better use the php-command-line updater “php updater/updater.phar” than the web-updater.


Hallo Danke Für die antwort
aber wie lösche ich dies
mit was für ein Befehl

die datei ist in var/www/nextcloud

Hast du Zugriff per Terminal?

rm /var/www/nextcloud/packages.txt
sudo rm /var/www/nextcloud/packages.txt

Ich installiere für diese Zwecke meist einen webbasierten Filemanager.

Bitte verbessere dein Wissen bzgl. Linux.
Nicht dass du irgendwann dein System wirklich schrottest und deine Nextcloud nicht mehr zum laufen bekommst. Ich gehe davon aus, dass du ein Backup anlegst und regelmäßig ein Restore auf einem Testsystem testest.

Vielen Dank du haste mir sehr geholfen.