Problem with Contact App

Support intro

Sorry to hear you’re facing problems :slightly_frowning_face:

help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:

example

Or for longer, use three backticks above and below the code snippet:

longer
example
here

Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 29.0.5): Nextcloud Hub 9 (30.0.1)
Operating system and version (eg, Ubuntu 24.04): FreeBSD 13.3-RELEASE-p1 JAIL
Apache or nginx version (eg, Apache 2.4.25): nginx-1.26.2_5,3
PHP version (eg, 8.3): php83-8.3.12

The issue you are facing:

  1. When i try to use contanct app, i get only top menu, without anything.

Is this the first time you’ve seen this error? (Y/N):

N

Steps to replicate it:

  1. Open Contact App

The output of your Nextcloud log in Admin > Logging:

Here is sec. problem, when i open Loggin left menu is ok, bur right window is empty

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => '*****',
  'passwordsalt' => '*****',
  'secret' => '*****',
  'trusted_domains' =>
  array (
    0 => '192.168.35.3',
    1 => '****',
  ),
  'datadirectory' => '/home/data/nextcloud/data',
  'loglevel' => 3,
  'debug' => true,
  'log_type' => 'file',
  'logfile' => '/home/data/nextcloud/data/nextcloud.log',
  'logdateformat' => 'F d, Y H:i:s',
  'dbtype' => 'pgsql',
  'version' => '30.0.1.2',
  'overwrite.cli.url' => 'https://192.168.35.3',
  'dbname' => 'nextcloud',
  'dbhost' => '****',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'nextcloud',
  'dbpassword' => '****',
  'installed' => true,
  'app_install_overwrite' =>
  array (
    0 => 'ransomware_protection',
  ),
  'maintenance_window_start' => 1,
  'maintenance' => false,
  'default_phone_region' => '+48',
  'forbidden_filename_basenames' =>
  array (
    0 => 'con',
    1 => 'prn',
    2 => 'aux',
    3 => 'nul',
    4 => 'com0',
    5 => 'com1',
    6 => 'com2',
    7 => 'com3',
    8 => 'com4',
    9 => 'com5',
    10 => 'com6',
    11 => 'com7',
    12 => 'com8',
    13 => 'com9',
    14 => 'com¹',
    15 => 'com²',
    16 => 'com³',
    17 => 'lpt0',
    18 => 'lpt1',
    19 => 'lpt2',
    20 => 'lpt3',
    21 => 'lpt4',
    22 => 'lpt5',
    23 => 'lpt6',
    24 => 'lpt7',
    25 => 'lpt8',
    26 => 'lpt9',
    27 => 'lpt¹',
    28 => 'lpt²',
    29 => 'lpt³',
  ),
  'forbidden_filename_characters' =>
  array (
    0 => '<',
    1 => '>',
    2 => ':',
    3 => '"',
    4 => '|',
    5 => '?',
    6 => '*',
    7 => '\\',
    8 => '/',
  ),
  'forbidden_filename_extensions' =>
  array (
    0 => ' ',
    1 => '.',
    2 => '.filepart',
    3 => '.part',
  ),
);

The output of your Apache/nginx/system log in /var/log/____:

2024/10/23 14:46:23 [notice] 18978#106363: *189 "^" matches "/apps/contacts/js/contacts-main.mjs", client: 192.168.33.42, server: xxxx, request: "GET /apps/contacts/js/contacts-main.mjs HTTP/1.1", host: "ngo.yt"

Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

No logs add when i open contact app (I have debuging ON in NextCloud)

check this array… trusted domain must be FQDN

Hello. I have domain add. But for now only in localnetwork.
But i try all not on IP only on domain.

try add ‘hostname.local’ (your HOSTNAME) instead of IP (=fqdn) in local network, that might do the trick for testing

This work, i changed trusted_domains and overwrite.cli.url.
All works except contact app
Best.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.