Please help, there is an error in the photo and activity section.

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The Basics

  • Nextcloud Server version (e.g., 29.x.x):
  • Operating system and version (e.g., Ubuntu 24.04):
    • 24.04.3 LTS
  • Web server and version (e.g, Apache 2.4.25):
    • Apache
  • Reverse proxy and version _(e.g. nginx 1.27.2)
    • nginx
  • PHP version (e.g, 8.3):
    • 8.2
  • Is this the first time you’ve seen this error? (Yes / No):
    • No
  • When did this problem seem to first start?
    • 1 month
  • Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
    • quick install in Hestia Panel
  • Are you using CloudfIare, mod_security, or similar? (Yes / No)
    • No

Summary of the issue you are facing:

Please help, because the error is not only the photo but also the photo preview error, and the activity error too.
Maybe I have a configuration error regarding the access permissions of the owner user and the system user

Steps to replicate it (hint: details matter!):

Log entries

Nextcloud

Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.

Logging not can akses

Web Browser

If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.

Failed to load module script: Expected a JavaScript-or-Wasm module script but the server responded with a MIME type of "application/octet-stream". Strict MIME type checking is enforced for module scripts per HTML spec.

Failed to load module script: Expected a JavaScript-or-Wasm module script but the server responded with a MIME type of "application/octet-stream". Strict MIME type checking is enforced for module scripts per HTML spec.

Failed to load module script: Expected a JavaScript-or-Wasm module script but the server responded with a MIME type of "application/octet-stream". Strict MIME type checking is enforced for module scripts per HTML spec.

Failed to load module script: Expected a JavaScript-or-Wasm module script but the server responded with a MIME type of "application/octet-stream". Strict MIME type checking is enforced for module scripts per HTML spec.

Web server / Reverse Proxy

The output of your Apache/nginx/system log in /var/log/____:

[Tue Feb 03 15:39:07.782070 2026] [proxy_fcgi:error] [pid 2116657:tid 2116683] [client 125.160.133.175:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:39:09.038481 2026] [proxy_fcgi:error] [pid 2116657:tid 2116671] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:39:09.038688 2026] [proxy_fcgi:error] [pid 2116752:tid 2116773] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:39:55.894722 2026] [proxy_fcgi:error] [pid 2116657:tid 2116676] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:40:00.387441 2026] [proxy_fcgi:error] [pid 2116780:tid 2116785] [client 103.120.170.48:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:40:00.388216 2026] [proxy_fcgi:error] [pid 2116752:tid 2116762] [client 103.120.170.48:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:40:00.389181 2026] [proxy_fcgi:error] [pid 2116752:tid 2116763] [client 103.120.170.48:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:40:00.390058 2026] [proxy_fcgi:error] [pid 2116752:tid 2116764] [client 103.120.170.48:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:40:00.391933 2026] [proxy_fcgi:error] [pid 2116752:tid 2116771] [client 103.120.170.48:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:40:02.751158 2026] [proxy_fcgi:error] [pid 2116657:tid 2116661] [client 125.160.133.175:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:40:07.733074 2026] [proxy_fcgi:error] [pid 2116657:tid 2116677] [client 125.160.133.175:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:40:55.517509 2026] [proxy_fcgi:error] [pid 2116657:tid 2116666] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:41:07.866052 2026] [proxy_fcgi:error] [pid 2116657:tid 2116674] [client 125.160.133.175:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:41:54.577818 2026] [proxy_fcgi:error] [pid 2116657:tid 2116683] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:41:54.577868 2026] [proxy_fcgi:error] [pid 2116657:tid 2116663] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:42:07.777849 2026] [proxy_fcgi:error] [pid 2116657:tid 2116667] [client 125.160.133.175:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:42:10.654737 2026] [proxy_fcgi:error] [pid 2116657:tid 2116660] [client 125.160.128.45:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
2026/02/03 15:42:10 [crit] 2014752#2014752: *78195 open() "/home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/favicon.ico" failed (13: Permission denied), client: 125.160.128.45, server: cloud.masconsulting.co.id, request: "GET /favicon.ico HTTP/2.0", host: "cloud.masconsulting.co.id"
[Tue Feb 03 15:42:10.767506 2026] [proxy_fcgi:error] [pid 2116657:tid 2116679] [client 125.160.128.45:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
2026/02/03 15:42:12 [crit] 2014752#2014752: *78195 open() "/home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/index.php/apps/files/preview-service-worker.js" failed (13: Permission denied), client: 125.160.128.45, server: cloud.masconsulting.co.id, request: "GET /index.php/apps/files/preview-service-worker.js HTTP/2.0", host: "cloud.masconsulting.co.id", referrer: "https://cloud.masconsulting.co.id/index.php/apps/files/preview-service-worker.js"
[Tue Feb 03 15:42:12.727051 2026] [proxy_fcgi:error] [pid 2116657:tid 2116680] [client 125.160.128.45:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56', referer: https://cloud.masconsulting.co.id/index.php/apps/files/preview-service-worker.js
[Tue Feb 03 15:42:54.509745 2026] [proxy_fcgi:error] [pid 2116657:tid 2116664] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:43:07.777471 2026] [proxy_fcgi:error] [pid 2116657:tid 2116672] [client 125.160.133.175:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:43:56.109232 2026] [proxy_fcgi:error] [pid 2116752:tid 2116765] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:44:07.753561 2026] [proxy_fcgi:error] [pid 2116657:tid 2116669] [client 125.160.133.175:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:44:07.753613 2026] [proxy_fcgi:error] [pid 2116657:tid 2116670] [client 125.160.133.175:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:44:48.828123 2026] [proxy_fcgi:error] [pid 2116657:tid 2116666] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
2026/02/03 15:44:48 [crit] 2014752#2014752: *78258 open() "/home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/favicon.ico" failed (13: Permission denied), client: 192.168.20.1, server: cloud.masconsulting.co.id, request: "GET /favicon.ico HTTP/2.0", host: "cloud.masconsulting.co.id"
[Tue Feb 03 15:44:48.865646 2026] [proxy_fcgi:error] [pid 2116657:tid 2116674] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
2026/02/03 15:44:50 [crit] 2014752#2014752: *78258 open() "/home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/index.php/apps/files/preview-service-worker.js" failed (13: Permission denied), client: 192.168.20.1, server: cloud.masconsulting.co.id, request: "GET /index.php/apps/files/preview-service-worker.js HTTP/2.0", host: "cloud.masconsulting.co.id", referrer: "https://cloud.masconsulting.co.id/index.php/apps/files/preview-service-worker.js"
[Tue Feb 03 15:44:50.423539 2026] [proxy_fcgi:error] [pid 2116657:tid 2116682] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56', referer: https://cloud.masconsulting.co.id/index.php/apps/files/preview-service-worker.js
[Tue Feb 03 15:44:55.167236 2026] [proxy_fcgi:error] [pid 2116657:tid 2116667] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:45:02.739784 2026] [proxy_fcgi:error] [pid 2116780:tid 2116803] [client 125.160.133.175:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:45:07.727022 2026] [proxy_fcgi:error] [pid 2116657:tid 2116662] [client 125.160.133.175:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:45:30.882810 2026] [proxy_fcgi:error] [pid 2116657:tid 2116670] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
2026/02/03 15:45:30 [crit] 2014752#2014752: *78282 open() "/home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/favicon.ico" failed (13: Permission denied), client: 192.168.20.1, server: cloud.masconsulting.co.id, request: "GET /favicon.ico HTTP/2.0", host: "cloud.masconsulting.co.id"
[Tue Feb 03 15:45:30.918945 2026] [proxy_fcgi:error] [pid 2116657:tid 2116673] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:45:31.549568 2026] [proxy_fcgi:error] [pid 2116657:tid 2116663] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
2026/02/03 15:45:31 [crit] 2014752#2014752: *78282 open() "/home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/favicon.ico" failed (13: Permission denied), client: 192.168.20.1, server: cloud.masconsulting.co.id, request: "GET /favicon.ico HTTP/2.0", host: "cloud.masconsulting.co.id"
[Tue Feb 03 15:45:31.585284 2026] [proxy_fcgi:error] [pid 2116657:tid 2116671] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
2026/02/03 15:45:33 [crit] 2014752#2014752: *78282 open() "/home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/index.php/apps/files/preview-service-worker.js" failed (13: Permission denied), client: 192.168.20.1, server: cloud.masconsulting.co.id, request: "GET /index.php/apps/files/preview-service-worker.js HTTP/2.0", host: "cloud.masconsulting.co.id", referrer: "https://cloud.masconsulting.co.id/index.php/apps/files/preview-service-worker.js"
[Tue Feb 03 15:45:33.093857 2026] [proxy_fcgi:error] [pid 2116657:tid 2116676] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56', referer: https://cloud.masconsulting.co.id/index.php/apps/files/preview-service-worker.js
[Tue Feb 03 15:45:51.748758 2026] [proxy_fcgi:error] [pid 2116752:tid 2116755] [client 125.160.133.175:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:45:54.766609 2026] [proxy_fcgi:error] [pid 2116657:tid 2116661] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:46:07.735023 2026] [proxy_fcgi:error] [pid 2116657:tid 2116677] [client 125.160.133.175:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:46:16.690160 2026] [proxy_fcgi:error] [pid 2116657:tid 2116681] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
2026/02/03 15:46:17 [crit] 2014752#2014752: *78297 open() "/home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/favicon.ico" failed (13: Permission denied), client: 192.168.20.1, server: cloud.masconsulting.co.id, request: "GET /favicon.ico HTTP/2.0", host: "cloud.masconsulting.co.id"
[Tue Feb 03 15:46:17.282313 2026] [proxy_fcgi:error] [pid 2116657:tid 2116665] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
2026/02/03 15:46:19 [crit] 2014752#2014752: *78297 open() "/home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/index.php/apps/files/preview-service-worker.js" failed (13: Permission denied), client: 192.168.20.1, server: cloud.masconsulting.co.id, request: "GET /index.php/apps/files/preview-service-worker.js HTTP/2.0", host: "cloud.masconsulting.co.id", referrer: "https://cloud.masconsulting.co.id/index.php/apps/files/preview-service-worker.js"
[Tue Feb 03 15:46:19.191694 2026] [proxy_fcgi:error] [pid 2116780:tid 2116802] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56', referer: https://cloud.masconsulting.co.id/index.php/apps/files/preview-service-worker.js
[Tue Feb 03 15:46:55.126713 2026] [proxy_fcgi:error] [pid 2116657:tid 2116666] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:46:55.127081 2026] [proxy_fcgi:error] [pid 2116657:tid 2116662] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:47:07.748893 2026] [proxy_fcgi:error] [pid 2116657:tid 2116669] [client 125.160.133.175:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:47:55.122494 2026] [proxy_fcgi:error] [pid 2116657:tid 2116678] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:48:07.767029 2026] [proxy_fcgi:error] [pid 2116657:tid 2116660] [client 125.160.133.175:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 15:48:54.543103 2026] [proxy_fcgi:error] [pid 2116752:tid 2116769] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Parse error:  syntax error, unexpected identifier "\xef\xbc\x8c", expecting ")" in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/config/config.php on line 56'
[Tue Feb 03 19:03:43.928812 2026] [proxy_fcgi:error] [pid 2212357:tid 2212402] (70007)The timeout specified has expired: [client 192.168.20.1:0] AH01075: Error dispatching request to : (polling)
[Tue Feb 03 23:31:43.091171 2026] [proxy_fcgi:error] [pid 2351023:tid 2351057] (70007)The timeout specified has expired: [client 192.168.20.1:0] AH01075: Error dispatching request to : (polling)
[Tue Feb 03 23:39:51.102988 2026] [proxy_fcgi:error] [pid 2351023:tid 2351061] (70007)The timeout specified has expired: [client 192.168.20.1:0] AH01075: Error dispatching request to : (polling)
[Wed Feb 04 00:07:46.366980 2026] [proxy_fcgi:error] [pid 2351023:tid 2351062] (70007)The timeout specified has expired: [client 192.168.20.1:0] AH01075: Error dispatching request to : (polling)
[Wed Feb 04 00:08:42.047014 2026] [proxy_fcgi:error] [pid 2351023:tid 2351029] (70007)The timeout specified has expired: [client 192.168.20.1:0] AH01075: Error dispatching request to : (polling)
[Wed Feb 04 00:09:22.519000 2026] [proxy_fcgi:error] [pid 2351022:tid 2351040] (70007)The timeout specified has expired: [client 192.168.20.1:0] AH01075: Error dispatching request to : (polling)
[Wed Feb 04 00:10:30.384799 2026] [proxy_fcgi:error] [pid 2351022:tid 2351048] (70007)The timeout specified has expired: [client 192.168.20.1:0] AH01075: Error dispatching request to : (polling)
[Wed Feb 04 01:54:47.618981 2026] [proxy_fcgi:error] [pid 2351023:tid 2351066] (70007)The timeout specified has expired: [client 192.168.20.1:0] AH01075: Error dispatching request to : (polling)
[Wed Feb 04 01:55:21.562982 2026] [proxy_fcgi:error] [pid 2351023:tid 2351047] (70007)The timeout specified has expired: [client 192.168.20.1:0] AH01075: Error dispatching request to : (polling)
[Wed Feb 04 09:44:45.626986 2026] [proxy_fcgi:error] [pid 2472122:tid 2472138] (70007)The timeout specified has expired: [client 192.168.20.1:0] AH01075: Error dispatching request to : (polling)
[Wed Feb 04 10:35:19.437244 2026] [proxy_fcgi:error] [pid 2472122:tid 2472164] [client 192.168.20.1:0] AH01071: Got error 'PHP message: PHP Warning:  The use statement with non-compound name 'CurlHandle' has no effect in /home/oneplus-admin-cloud/web/cloud.masconsulting.co.id/public_html/updater/index.php on line 30'
[Wed Feb 04 11:00:01.334980 2026] [proxy_fcgi:error] [pid 2472122:tid 2472147] (70007)The timeout specified has expired: [client 192.168.20.1:0] AH01075: Error dispatching request to : (polling)
[Wed Feb 04 11:09:47.214990 2026] [proxy_fcgi:error] [pid 2472122:tid 2472141] (70007)The timeout specified has expired: [client 192.168.20.1:0] AH01075: Error dispatching request to : (polling)
[Wed Feb 04 14:30:25.054988 2026] [proxy_fcgi:error] [pid 2472121:tid 2472137] (70007)The timeout specified has expired: [client 192.168.20.1:0] AH01075: Error dispatching request to : (polling)

Configuration

<?php
$CONFIG = array (
  'instanceid' => 'Sensor',
  'passwordsalt' => 'Sensor',
  'secret' => 'Sensor',
  'trusted_domains' => 
  array (
    0 => 'cloud.masconsulting.co.id',
  ),
  'trusted_proxies' => 
  array (
    0 => 'Sensor',
    1 => 'Sensor',
  ),
  'overwritehost' => 'cloud.masconsulting.co.id',
  'overwriteprotocol' => 'https',
  'datadirectory' => '/Sensor/public_html/data',
  'dbtype' => 'mysql',
  'version' => '32.0.1.2',
  'overwrite.cli.url' => 'https://cloud.masconsulting.co.id',
  'dbname' => 'Sensor',
  'dbhost' => 'localhost',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'Sensor',
  'dbpassword' => 'Sensor',
  'installed' => true,
  'enable_previews' => true,
  'enabledPreviewProviders' => 
  array (
    0 => 'OC\\Preview\\PNG',
    1 => 'OC\\Preview\\JPEG',
    2 => 'OC\\Preview\\GIF',
    3 => 'OC\\Preview\\BMP',
    4 => 'OC\\Preview\\XBitmap',
    5 => 'OC\\Preview\\MP3',
    6 => 'OC\\Preview\\TXT',
    7 => 'OC\\Preview\\Markdown',
    8 => 'OC\\Preview\\OpenDocument',
    9 => 'OC\\Preview\\PDF',
    10 => 'OC\\Preview\\MSOfficeDoc',
    11 => 'OC\\Preview\\MSOffice2003',
    12 => 'OC\\Preview\\Photoshop',
    13 => 'OC\\Preview\\Postscript',
    14 => 'OC\\Preview\\StarOffice',
    15 => 'OC\\Preview\\SVG',
    16 => 'OC\\Preview\\TIFF',
    17 => 'OC\\Preview\\Movie',
  ),
  'memories.db.triggers.fcu' => true,
  'app_install_overwrite' => 
  array (
  ),
  'maintenance' => false,
  'mail_smtpmode' => 'smtp',
  'mail_sendmailmode' => 'smtp',
  'mail_smtphost' => 'Sensor',
  'mail_smtpport' => '465',
  'mail_from_address' => 'cloud-noreply',
  'mail_domain' => 'masconsulting.co.id',
  'mail_smtpname' => 'cloud-noreply@masconsulting.co.id',
  'mail_smtppassword' => 'Sensor',
  'mail_smtpsecure' => 'ssl',
  'mail_smtpauth' => true,
);

The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):

PASTE HERE

Apps

The output of occ app:list (if possible).

Tips for increasing the likelihood of a response

  • Use the preformatted text formatting option in the editor for all log entries and configuration output.
  • If screenshots are useful, feel free to include them.
    • If possible, also include key error output in text form so it can be searched for.
  • Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.

Screenshot (37)
Screenshot (37)1920×1080 235 KB

Screenshot (36)
Screenshot (36)1920×1080 235 KB

2

If you go to Administration settings->Overview do you have any errors or warnings?

It looks a bit like your web server doesn’t have appropriate mime types for mjs and wasm files (and possibly others).