# PHP memory problem when updating **URL:** \ **Category:** ℹ️ Support\ **Tags:** update\_problems, plesk, nc29, php\ **Created:** [March 20, 2025, 12:27am UTC](https://help.nextcloud.com/t/php-memory-problem-when-updating/220599 "2025-03-20T00:27:43Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![LaurentR2D2](https://help.nextcloud.com/letter_avatar/laurentr2d2/32/5_5575768a8748004e209b776fc1b2916d.png) [@LaurentR2D2](https://help.nextcloud.com/u/LaurentR2D2)\ **Post date:** [March 20, 2025, 12:27am UTC](https://help.nextcloud.com/t/php-memory-problem-when-updating/220599/1 "2025-03-20T00:27:43Z")
## The Basics - Nextcloud Server version _(e.g., 29.x.x)_: - Nextcloud Hub 8 (29.0.4) - Operating system and version _(e.g., Ubuntu 24.04)_: - Debian 12.10 - Web server and version _(e.g, Apache 2.4.25)_: - httpd 2.4.62-1~deb12u2 - Reverse proxy and version \_(e.g. nginx 1.27.2) - nginx 1.26.2-v.debian.12+p18.0.67.3+t250217.0844 - PHP version _(e.g, 8.3)_: - 8.3.19-debian.12.250314.0835 - Is this the first time you’ve seen this error? (Yes / No): - yes - Are you using CloudfIare, mod\_security, or similar? _(Yes / No)_ - no ### Summary of the issue you are facing: When I launch : sudo -u laurent /opt/plesk/php/8.3/bin/php --define apc.enable\_cli=1 /var/www/vhosts/madonie.org/subdomains/nuage/updater/updater.phar I get this error message Verify integrity …PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 250207432 bytes) in phar:///var/www/vhosts/madonie.org/subdomains/nuage/updater/updater.phar/lib/Updater.php on line 674 ### Log entries #### Nextcloud Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the _Copy raw_ option from _Administration settings-\>Logging_ screen or from your `nextcloud.log` located in your data directory). Feel free to use a pastebin/gist service if necessary. ```auto {"reqId":"IlbEfI84YAlUo8mQpTtC","level":3,"time":"2023-09-26T11:45:01+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Not installed","userAgent":"--","version":"","exception":{"Exception":"Exception","Message":"Not installed","Code":0,"Trace":[{"file":"/var/www/vhosts/madonie.org/subdomains/nuage/lib/base.php","line":709,"function":"checkInstalled","class":"OC","type":"::"},{"file":"/var/www/vhosts/madonie.org/subdomains/nuage/lib/base.php","line":1196,"function":"init","class":"OC","type":"::"},{"file":"/var/www/vhosts/madonie.org/subdomains/nuage/cron.php","line":43,"args":["/var/www/vhosts/madonie.org/subdomains/nuage/lib/base.php"],"function":"require_once"}],"File":"/var/www/vhosts/madonie.org/subdomains/nuage/lib/base.php","Line":283,"CustomMessage":"--"}} {"reqId":"7kWlOuEerdghOmb0xSJj","level":3,"time":"2023-09-26T12:00:01+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Not installed","userAgent":"--","version":"","exception":{"Exception":"Exception","Message":"Not installed","Code":0,"Trace":[{"file":"/var/www/vhosts/madonie.org/subdomains/nuage/lib/base.php","line":709,"function":"checkInstalled","class":"OC","type":"::"},{"file":"/var/www/vhosts/madonie.org/subdomains/nuage/lib/base.php","line":1196,"function":"init","class":"OC","type":"::"},{"file":"/var/www/vhosts/madonie.org/subdomains/nuage/cron.php","line":43,"args":["/var/www/vhosts/madonie.org/subdomains/nuage/lib/base.php"],"function":"require_once"}],"File":"/var/www/vhosts/madonie.org/subdomains/nuage/lib/base.php","Line":283,"CustomMessage":"--"}} ``` ### Configuration #### Nextcloud The output of `occ config:list system` or similar is best, but, if not possible, the contents of your `config.php` file from `/path/to/nextcloud` is fine (make sure to remove any identifiable information!): ```auto The current PHP memory limit is below the recommended value of 512MB. { "system": { "passwordsalt": " ***REMOVED SENSITIVE VALUE***", "secret": " ***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "localhost", "nuage.madonie.org" ], "datadirectory": " ***REMOVED SENSITIVE VALUE***", "dbtype": "mysql", "version": "29.0.4.1", "overwrite.cli.url": "http:\/\/localhost", "dbname": " ***REMOVED SENSITIVE VALUE***", "dbhost": " ***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "dbuser": " ***REMOVED SENSITIVE VALUE***", "dbpassword": " ***REMOVED SENSITIVE VALUE***", "installed": true, "instanceid": " ***REMOVED SENSITIVE VALUE***", "default_phone_region": "FR", "maintenance": false, "theme": "", "loglevel": 0, "app_install_overwrite": [ "occweb" ], "mail_smtpmode": "smtp", "mail_sendmailmode": "smtp", "mail_from_address": " ***REMOVED SENSITIVE VALUE***", "mail_domain": " ***REMOVED SENSITIVE VALUE***", "mail_smtpauthtype": "LOGIN", "mail_smtpauth": 1, "mail_smtphost": " ***REMOVED SENSITIVE VALUE***", "mail_smtpname": " ***REMOVED SENSITIVE VALUE***", "mail_smtppassword": " ***REMOVED SENSITIVE VALUE***", "mail_smtpport": "993", "mail_smtpsecure": "ssl" } } ``` PHP : Version : 8.3.19 Limite de mémoire : 512 MB Temps d’exécution maximal : 3600 Taille de téléversement maximale : 500 MB Fréquence de revalidation de l’OPcache : 2 Extensions : Core, date, libxml, openssl, pcre, zlib, bz2, calendar, ctype, hash, filter, ftp, gettext, gmp, json, iconv, SPL, random, Reflection, session, standard, mbstring, SimpleXML, sockets, tokenizer, xml, cgi-fcgi, mysqlnd, bcmath, curl, dba, dom, enchant, fileinfo, gd, imagick, imap, intl, ldap, exif, mysqli, odbc, PDO, pdo\_mysql, PDO\_ODBC, pdo\_pgsql, pdo\_sqlite, pgsql, Phar, posix, pspell, redis, soap, sodium, sqlite3, sysvmsg, sysvsem, sysvshm, tidy, xmlreader, xmlwriter, xsl, zip, Zend OPcache More details here : [https://nuage.madonie.org/info.php](https://nuage.madonie.org/info.php) #### Apps Enabled: - activity: 2.21.1 - circles: 29.0.0-dev - cloud\_federation\_api: 1.12.0 - comments: 1.19.0 - contactsinteraction: 1.10.0 - dashboard: 7.9.0 - dav: 1.30.1 - federatedfilesharing: 1.19.0 - federation: 1.19.0 - files: 2.1.0 - files\_downloadlimit: 2.0.0 - files\_pdfviewer: 2.10.0 - files\_reminders: 1.2.0 - files\_sharing: 1.21.0 - files\_trashbin: 1.19.0 - files\_versions: 1.22.0 - firstrunwizard: 2.18.0 - forms: 4.2.4 - logreader: 2.14.0 - lookup\_server\_connector: 1.17.0 - nextcloud\_announcements: 1.18.0 - notifications: 2.17.0 - oauth2: 1.17.0 - password\_policy: 1.19.0 - photos: 2.5.0 - privacy: 1.13.0 - provisioning\_api: 1.19.0 - recommendations: 2.1.0 - related\_resources: 1.4.0 - serverinfo: 1.19.0 - settings: 1.12.0 - sharebymail: 1.19.0 - support: 1.12.0 - survey\_client: 1.17.0 - systemtags: 1.19.0 - tasks: 0.16.0 - text: 3.10.1 - theming: 2.4.0 - twofactor\_backupcodes: 1.18.0 - updatenotification: 1.19.1 - user\_status: 1.9.0 - viewer: 2.3.0 - weather\_status: 1.9.0 - workflowengine: 2.11.0 Disabled: - admin\_audit: 1.19.0 - bruteforcesettings: 2.9.0 - deck: 1.13.1 (installed 1.13.1) - encryption: 2.17.0 - files\_accesscontrol: 1.19.1 (installed 1.19.1) - files\_external: 1.21.0 - files\_rightclick: 0.15.1 (installed 1.6.0) - groupfolders: 17.0.1 (installed 17.0.1) - occweb: 0.2.0 (installed 0.2.0) - suspicious\_login: 7.0.0 - twofactor\_totp: 11.0.0-dev - user\_ldap: 1.20.0 ---
**Author:** ![tflidd](https://help.nextcloud.com/letter_avatar/tflidd/32/5_5575768a8748004e209b776fc1b2916d.png) [@tflidd](https://help.nextcloud.com/u/tflidd)\ **Post date:** [March 22, 2025, 10:46am UTC](https://help.nextcloud.com/t/php-memory-problem-when-updating/220599/2 "2025-03-22T10:46:03Z")
For the command line version, you normally have a different php.ini which in your case is set to a much lower value (128 MiB). `sudo -u laurent /opt/plesk/php/8.3/bin/php --ini` ---
**Author:** ![LaurentR2D2](https://help.nextcloud.com/letter_avatar/laurentr2d2/32/5_5575768a8748004e209b776fc1b2916d.png) [@LaurentR2D2](https://help.nextcloud.com/u/LaurentR2D2)\ **Post date:** [March 22, 2025, 2:50pm UTC](https://help.nextcloud.com/t/php-memory-problem-when-updating/220599/3 "2025-03-22T14:50:22Z")
I’ve changed the memory\_limit in /opt/plesk/php/8.3/etc/php.ini from 128M to 512M, and upgrade has worked. In fact I’ve made a first update of version 29, then an upgrade to version 30, and now I’m told I have version 31 available. Thank you for your help. ---
**Author:** ![system](https://help.nextcloud.com/user_avatar/help.nextcloud.com/system/32/29333_2.png) [@system](https://help.nextcloud.com/u/system)\ **Post date:** [March 30, 2025, 2:51pm UTC](https://help.nextcloud.com/t/php-memory-problem-when-updating/220599/4 "2025-03-30T14:51:02Z")
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