This is what I got this morning when I tried to login my Nexcloud server. I am running Ubuntu 16.04
server. I can figure this out… I never seen this before
@author Lukas Reschke * @author Morris Jobke * @author Robin Appelman * @author Thomas Müller * @author Vincent Petry * * @license AGPL-3.0 * * This code is free software: you can redistribute it and/or modify * it under the terms of the GNU Affero General Public License, version 3, * as published by the Free Software Foundation. * * This program is distributed in the hope that it will be useful, * but WITHOUT ANY WARRANTY; without even the implied warranty of * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the * GNU Affero General Public License for more details. * * You should have received a copy of the GNU Affero General Public License, version 3, * along with this program. If not, see * */ // Show warning if a PHP version below 5.6.0 is used, this has to happen here // because base.php will already use 5.6 syntax. if (version_compare(PHP_VERSION, ‘5.6.0’) === -1) { echo ‘This version of Nextcloud requires at least PHP 5.6.0
’; echo 'You are currently running ’ . PHP_VERSION . ‘. Please update your PHP version.’; return; } // Show warning if PHP 7.2 is used as Nextcloud is not compatible with PHP 7.2 for now // @seehttps://github.com/nextcloud/server/pull/5791 if (version_compare(PHP_VERSION, ‘7.2.0’) !== -1) { echo ‘This version of Nextcloud is not compatible with PHP 7.2.
’; echo 'You are currently running ’ . PHP_VERSION . ‘.’; return; } try { require_once DIR . ‘/lib/base.php’; OC::handleRequest(); } catch(\OC\ServiceUnavailableException $ex) { \OC::$server->getLogger()->logException($ex, array(‘app’ => ‘index’)); //show the user a detailed error page OC_Response::setStatus(OC_Response::STATUS_SERVICE_UNAVAILABLE); OC_Template::printExceptionErrorPage($ex); } catch (\OC\HintException $ex) { OC_Response::setStatus(OC_Response::STATUS_SERVICE_UNAVAILABLE); OC_Template::printErrorPage($ex->getMessage(), $ex->getHint()); } catch (\OC\User\LoginException $ex) { OC_Response::setStatus(OC_Response::STATUS_FORBIDDEN); OC_Template::printErrorPage($ex->getMessage(), $ex->getMessage()); } catch (Exception $ex) { \OC::$server->getLogger()->logException($ex, array(‘app’ => ‘index’)); //show the user a detailed error page OC_Response::setStatus(OC_Response::STATUS_INTERNAL_SERVER_ERROR); OC_Template::printExceptionErrorPage($ex); } catch (Error $ex) { \OC::$server->getLogger()->logException($ex, array(‘app’ => ‘index’)); OC_Response::setStatus(OC_Response::STATUS_INTERNAL_SERVER_ERROR); OC_Template::printExceptionErrorPage($ex); }
I don’t understand why so many people only post the error messages and nothing more. Web server and nextcloud logs are pretty much mandatory for problem analysis.
If this long text is what you see in the browser it looks like the PHP interpreter is missing. Otherwise you shouldn’t see any PHP code.
Yes, because NC13 is the first Nextcloud version, that supports PHP7.2.
For Nextcloud 12 the supported versions are PHP 5.6.0 up to 7.1.11. Starting with PHP 7.1.12 Nextcloud throws a lot of error messages in the nextcloud.log but it still runs without noticeable issues.
First and for most I am a user of Nextcould not a progaram. I know log file and other froms of help would help you Schmu. What you have to understand is I trust this product, For me it a back and forth thing. I get my hopes all up high then something ike this happens. I dont remember php7 upgrade or doing anything except syncing pictures and music and that is it. Now I do remember doing a upgrade for my Ubuntu Server 16.04, I do this every night. The php7 must have happpen then. I am a help-desk tech myself, I make 50 to 70 calls a day. To me the most inportant thing is good cusotmer service skill set. No one was born 9lb / 8oz with a mouse and keyboard in hand.
Ascendancer: Yes I did revere back to 5.6 but I am still getting this message. When in the cli I used the php -v and see 5.6 but I am still getting this message. I willl check out your the like and hope that I can to revert back to what I had at first.
I didn’t want to be mean. It is just a little tiring to ask for versions and logs all day long. I just want to clarify that I’m not an employee of Nextcloud (their customer support definitely has better service skills) and only a user trying to help others.
Please don’t feel offended but that comment. It was rather a reminder, that providing most important information will only result in quicker solutions
There was an issue on Github already about PHP 7.2 and Nextcloud 12.0.4:
There was a bigger discussion and some comments that reverting back is not that easy. You need to check that there are no links on your system pointing to the removed PHP7.2 libraries.
But again: for the message right now you probably need to check your PHP handler (don’t if you use apache or nginx), that will probably show you where the wrong link is defined.
As you certainly already noticed, PHP 7.2 won’t be compatible with Nextcloud before version 13 - which is released soon. PHP 7.1 is compatible with version 12 though.
So, revert your backup and wait for Nextcloud 13 is my advice.
And I myself want to aplogize to you my friend and I want to thank you for your help. You know nexcould is assume tool. But sometime it like it will never finish growing. just when you think you have it right. Something else happens. But I keep hanging in there because I know it can be a great program to use. And it makes you have to learn how it works. I am sorry I saw all that code and freek out. And I know you are doing all that you can. I admire you, I want to do more for nexclould but i dont know code like but i am a fast learner I will get my server back to where it was before all of this. Any thank you Schumu
I am not a coder either, so i decided to contribute here a little bit. You are already a part of Nextcloud just by using and learning this software aswell as by posting here.
Seems like you don’t run the official PHP release supplied officially by Ubuntu (PHP 7.0) but instead the PPA from deb.sury.org. Best thing to do would be to revert to the official Ubuntu PHP packages which support all Nextcloud releases actually.
OK I see what you are saying Schmu and you right log are there to help or give you a better ideal as to what’s going on. I am still new to Nextcloud and to Linux. So my next question where should I look for the logs. To help you help me ? I really don’t want to reinstall Nextcould, I really want learn how to trouble shot this.
