Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. 
The Basics
- Nextcloud Server version (e.g., 29.x.x):
Nextcloud Hub 10 (31.0.4)
- Operating system and version (e.g., Ubuntu 24.04):
Ubuntu 22.04.5 LTS
- Web server and version (e.g, Apache 2.4.25):
Apache 2.4
- Reverse proxy and version _(e.g. nginx 1.27.2)
nginx
- PHP version (e.g, 8.3):
PHP 8.4
- Is this the first time you’ve seen this error? (Yes / No):
yes
- When did this problem seem to first start?
9 may 2025
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
web setup
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
no
Summary of the issue you are facing:
At about 5:30 AM Europe/Rome I receive an email alert about cronjob error:
PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /nextcloud/lib/private/App/AppStore/Fetcher/Fetcher.php on line 100
I setup the PHP memory from 256 MB to be 1 GB but the issue persist.
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
PASTE HERE
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
Firefox
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
PASTE HERE
Apps
The output of occ app:list (if possible).
The current PHP memory limit is below the recommended value of 512MB.
Enabled:
- activity: 4.0.0
- app_api: 5.0.2
- bruteforcesettings: 4.0.0
- calendar: 5.2.3
- circles: 31.0.0
- cloud_federation_api: 1.14.0
- comments: 1.21.0
- contacts: 7.0.6
- contactsinteraction: 1.12.0
- dashboard: 7.11.0
- dav: 1.33.0
- federatedfilesharing: 1.21.0
- federation: 1.21.0
- files: 2.3.1
- files_automatedtagging: 2.0.0
- files_downloadlimit: 4.0.0
- files_pdfviewer: 4.0.0
- files_reminders: 1.4.0
- files_retention: 2.0.1
- files_sharing: 1.23.1
- files_trashbin: 1.21.0
- files_versions: 1.24.0
- firstrunwizard: 4.0.0
- logreader: 4.0.0
- lookup_server_connector: 1.19.0
- nextcloud_announcements: 3.0.0
- notes: 4.12.0
- notifications: 4.0.0
- oauth2: 1.19.1
- password_policy: 3.0.0
- passwords: 2025.4.20
- photos: 4.0.0-dev.1
- privacy: 3.0.0
- profile: 1.0.0
- provisioning_api: 1.21.0
- recommendations: 4.0.0
- related_resources: 2.0.0
- richdocuments: 8.6.4
- richdocumentscode: 24.4.1303
- serverinfo: 3.0.0
- settings: 1.14.0
- sharebymail: 1.21.0
- spreed: 21.0.4
- support: 3.0.0
- survey_client: 3.0.0
- suspicious_login: 9.0.1
- systemtags: 1.21.1
- text: 5.0.0
- theming: 2.6.1
- theming_customcss: 1.18.0
- twofactor_backupcodes: 1.20.0
- twofactor_totp: 13.0.0-dev.0
- twofactor_webauthn: 2.1.0
- updatenotification: 1.21.0
- user_status: 1.11.0
- viewer: 4.0.0
- weather_status: 1.11.0
- webhook_listeners: 1.2.0
- workflowengine: 2.13.0
Disabled:
- admin_audit: 1.21.0
- encryption: 2.19.0
- files_external: 1.23.0
- twofactor_nextcloud_notification: 5.0.0 (installed 3.10.0)
- user_ldap: 1.22.0
How can I set a higher php memory?
I tried the command sudo snap set nextcloud php.memory-limit=512M run on the root directory from the root user but gives the error : error: snap "nextcloud" not found
On the page index.php/settings/admin/serverinfo I can see PHP memory limit is 1000
